Career Opportunities Stanbic IBTC Bank

Job ID: 21832
Location: Lagos Island, Nigeria
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose

• Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.

Key Responsibilities/Accountabilities

• Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc).
• Understanding, in depth, the business processes supported by the Bank Application (Finacle & Pricing & Reports etc)
• To maintain production environments relating to online services. This will include development, DR and production applications.
• To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms(Peripherals) , resilience, and performance.
• To ensure continuity of the business processes supported by one or many applications / services.
• Ensuring continuity and quality by owning the resolution of issues across platforms.
• Tracking progress and escalating as appropriate unless resolution reached.
• To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases.
• To ensure applications and services processes and outputs are error free and complete.
• Identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate.
• Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity.
• Managing change control (CR) implications for designated application.
• Contributing to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability.
• To ensure that applications and related services are documented and kept in a path accessible by the Team
• To establish and maintain effective working relationships with all stakeholders.
• Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

Preferred Qualification and Experience

• Minimum of First Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.

Knowledge/Technical Skills/Expertise
Primary:

• CRM-CIF
• Liability (CASA,TD, Islamic Deposit)
• GL
• Pricing
• ESB - RCM
• Pragmatic
• Clirec
• Cabal
• SAP HR
• Datastore
• EOD/EOM/EOY
• Report

Secondry:

• CRM-Origination
• ASSET (Loan,OD,TOD,LMS,Islamic Loan)
• AML
• Credit Ref
• Credit Reg
• HP&L
• PAS8.Prime
• ACH

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Job ID: 21834
Location: Lagos Island, Nigeria
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• This position is responsible for systems administration and providing communication and feedback to other team members.
• Support all SAN Storage along with backup and recovery solutions in the Bank; provide enterprise storage, data backup and recovery support.
• Accountable for contributing to the technical architecture, stability, resiliency, and general health related to data storage, backup and recovery solutions.

Key Responsibilities/Accountabilities

• Administrator of AIX/Linux servers.
• Administer the IBM HMC connected to all AIX systems.
• IBM LPAR Management with PowerVM.
• Design and implement system resource plans for upcomingapplications.
• Produce metric reports and capacity planning reports as needed to support the Unix environments.
• Secondary administer of various Redhat servers in the environment.
• Assist in planning/implementing installation and Disaster Recovery for hosted applications.
• Ensure all Unix/Linux based servers are adhering to change control and standard policies.
• Working with customers both internal and external to troubleshoot incidents.
• Maintaining documentation regarding the Unix/Linux environments.
• On call 24/7 x 365 for emergencies and a shift based monitoring schedule.
• Ensure all Unix/Linux boxes are working optimally and in a state of stability to deliver round the clock service.
• Support for all SAN and backup and recovery systems in the enterprise.
• Participating in disaster recovery tests and planning.
• Partnering with peers and management to make informed strategic/big-picture decisions as regards storage and server infrastructure.
• Performing standard Storage system administration responsibilities.
• Perform pro-active support functions and reporting to maintain the integrity of the enterprise equipment and infrastructure.
• Contributes to the design and support of enterprise SAN and backup systems including technical architecture, stability, and platforms.
• As needed, contribute to the design, implementation and maintenance of storage and backup for Mainframe, Unix , Linux, VMWare, and Wintel Servers.
• Be willing and available to provide after hours and on-call support.
• Be willing and available to travel as required.
• Participate in the assessment and optimization of the server systems, through systems monitoring, statistics, and daily health checks. Work with management to ensure accurate reporting KPIs and trends for all facets of the environment.
• Working with management, coordinates service calls and schedules appointments with software vendor and consultants to ensure satisfactory resolution of problems and malfunctions.

Preferred Qualification and Experience

• Good Degree in sciences.
• Diploma in Data processing.
• IT programming experience will be beneficial.
• Knowledge/Technical Skills/Expertise.
• Must be service oriented.
• Relationship Management.
• Good logic and problem solving skills.
• Good knowledge on ITIL processes.
• Issues Management.

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Job ID: 21833
Location: Lagos Island, Nigeria
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• Assists in managing the design, delivery and support for data/voice networks, LAN/WAN
• Assists in the implementation and administration of networks, communication and all equipment pertaining to.

Key Responsibilities/Accountabilities

• Ensures adherence to defined IT policies
• Liaises with the outsourcing service provider/vendors to ensure that outsourced functions are carried out according to pre-agreed service level agreements
• Ensures that the company’s IT strategies and policies are being implemented
• Assists in managing the Cisco and related telecoms issues and infrastructure in branch and campus locations
• Supports network/communications related incidents assigned by the help desk/user support officers
• Prepares reports for Head Infrastructure or Team lead as required
• Assists in maintaining network/communications related equipment
• Assist in the configuration and installation of Cisco routers and switches
• Monitor all branch links to ensure availability is in line with agreed SLAS.
• Follow up on all data communications transactions with consultants and liaise with vendors on network related issues.
• Liaise with Stanbic Africa Network support centre for all network related issues.
• Liaise with the unit head in taking necessary and prompt corrective action to ensure the objectives of the unit.
• Any other duties as may be assigned by Team Lead or Head Infrastructure

Preferred Qualification and Experience

• Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.
• Minimum of 4-6 year post qualification experience.
• Knowledge/Technical Skills/Expertise
• Proficiency in the use data and voice related equipment and software (Cisco)
• CCNA, CCNP.

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Job ID: 21835
Location: Lagos Island
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• Responsible for the administering Remedy application for IT and other business units who are using remedy as their workflow/request fulfillment including Wealth and Ghana

Key Responsibilities/Accountabilities

• Ensure that the underpinning contract between Stanbic and E&M Business Solutions (vendor) is renewed annually;
• Ensure annual maintenance is paid to the vendor before due date to avoid service disruption
• Ensure all remedy enhancements are handled in-house to minimize service charge by the vendor to the Bank.
• Ensure all remedy services are started (BMC Remedy Action Request System Server, apache Tomcat Tomcat7, BMC Remedy Email Engine and SQL Server (MSSQLSERVER)
• Support all remedy consoles in the Bank, Wealth and Ghana.
• Ensure remedy certificates and licenses are renewed before expiry dates.
• Ensure public holidays are set to avoid SLA missed on such days for Bank, Wealth and Ghana.
• Provision of remedy data for audit and regulatory purpose.
• Purge remedy data when required to ensure optimal performance.

Preferred Qualification and Experience

• Minimum of First Degree or its equivalent in Numerate or Semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.
• Minimum of 2 years post qualification experience.

Knowledge/Technical Skills/Expertise

• Microsoft Office Suites (especially Excel)
• Remedy lightweight skill