Jobs at Riddle Technologies Limited

Job Description

• The IT administrator will be responsible for maintaining the company's IT network, servers, hardware and security systems.
• This job includes investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.
• The IT Administrator will help employees with some of their more basic computer needs, like setting up new users and managing back-up, security and passwords.
• The IT Administrator will also be the firm's internet police, monitoring internet and email use to make sure compliance with the firm’s IT policies.

Required Skills:

• Good problem solving skills
• Strong communication skills
• A working knowledge of IT operating systems, particularly Windows, Exchange and Citrix
• Strong knowledge on managing Windows Active Directory, Database configuration, shared servers and disaster recovery procedures.
• Hands on experience of installing IT hardware and software
• Good organisational skills
• Good time management
• Ability to work extra hours to resolve emerging issues.

Entry Requirements

• Minimum of 2 years core experience in a similar role.
• Professional IT qualifications (Microsoft, Cisco and Oracle)
• Degree in any relevant course.

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Job Description

• Answer telephone, screen and direct calls
• Take and relay messages Provide information to callers
• Direct persons to correct destination deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of organization Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize conference and meeting room bookings co-ordinate meetings and organize catering Monitor and maintain office equipment, control inventory relevant to reception area
• Tidy and maintain the reception area

Education and Experience

• Minimum of OND
• Required knowledge of administrative and clerical procedures Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices keyboard skills