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  • Posted: Sep 14, 2016
    Deadline: Not specified
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    General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
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    Account Manager

    Job Number: 2727357
    Business: GE Healthcare
    Business Segment: Healthcare Sustainable Solutions

    Role Summary/Purpose

    • Develop & implement One GE Healthcare sales strategy by maintaining commercial relationships/alliances with Accounts at zone level, e.g. hospitals, hospital groups, government bodies or Group Purchasing Organizations.
    • Responsible for maintaining a detailed understanding of assigned accounts’ business and keeping GE Healthcare Zone, Region & Product management informed and appropriately involved. Expected to lead & close multimodality and single product deals in their assigned accounts.

    Essential Responsibilities    
    Financial Performance:

    • Achieve sales and orders volumes at the target prices in assigned accounts/territory.
    • Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts in conjunction with Product Sales Specialist/product Specialists.

    Account Management:

    • Maintain relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory (or within defined care area/department scope). Represent OneGEHC in the account or care area/department and acts as a primary customer point of contact in the allocated accounts/territory. Provide on-going feedback to management, product teams, services and marketing.
    • Maintain Go-to-Market plans in conjunction with Zone cross functional and multi-product teams to achieve targets and grow GE’s share of customer investments in capital, diagnostics and operational expenditures.
    • Maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
    • In cooperation with Product teams and Marketing, drive One GE Healthcare promotional events in assigned territory. Be aware of customer segmentation and promote offerings relevant to each client’s segment.

    Opportunity Management:

    • Prospecting for new customers and business opportunities in addition to growing and maintaining the existing customer portfolio.
    • Prioritize new leads to create a balanced sales funnel for future sales.
    • Lead and leverage Product Sales Specialists, Product Specialists, Care Area or Category Leaders, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation.
    • Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations.
    • Lead & coordinate multi-P&L proposals, preparing sales quotations, planning customer meetings and demonstrating equipment capabilities across diagnostic product portfolio with relevant Product Sales Specialists, Product Specialist and other sales support staff.
    • Ensure order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
    • Lead successful negotiation and closure of multi P&L opportunities, interfacing with all key buyer influencers. Assist Product Sales Specialists in negotiation and deal closure of single product deals as required.
    • Promote point of sale service contracts and financing solutions and drive margin through selling value and achieving price targets.

    GE Product & Market awareness:

    • Develop a solid knowledge of GE product and service portfolio and competitors’ products.
    • Develop and maintain expertise of market and technology trends in order to understand customer issues and challenges as well as educating customer on their unmet clinical and business needs.
    • Develop and maintain deep understanding of CxO level business and clinical needs and how GE provide solutions/offerings to meet these needs differently from the competition.

    Compliance:

    • Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
    • Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
    • Identify and report any quality or compliance concerns and take immediate corrective action as required.

    Qualifications/Requirements

    • Education to Bachelor Degree level or the equivalent of four years of sales experience.
    • 2 years of strategic sales experience.
    • 2 years experience in healthcare.
    • Proven key account management and project planning skills.
    • Strong customer focus and desire to continiously improve expertise
    • Strong competive drive
    • Well developed listening, influencing, interpersonal and networking skills to drive collaborative culture at all levels.
    • High level presentation skills; able to present ideas to customers in a way that produces understanding and impact.

    Quality Specific Goals

    • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
    • Complete all planned Quality & Compliance training within the defined deadlines
    • Identify and report any quality or compliance concerns and take immediate corrective action as required
    • Knowledge and understanding of all Global Privacy and Anti-Competition Policies
    • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or Country / Int’l Law is broken
    • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

    Desired Characteristics

    • Master’s degree preferred.
    • Experience closing large, complex, strategic deals.
    • Deep knowledge of GE Healthcare and the products and services offered.
    • Fluent in English language.

    go to method of application »

    Advanced Clinical Applications - Sales Specialist

    Job Number: 2727715
    Business: GE Healthcare
    Business Segment: Healthcare Life Care Solutions

    Job Description

    • Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)

    Role Summary/Purpose

    • Responsible for creating and winning sales opportunities for their products/solutions/services.
    • This role is the clinical/technical and sales expert for his/her assigned products, solutions/services, and is expected to be able to differentiate GE’s offerings; convey compelling value proposition;lead the opportunity; qualify customer needs; develop and present solutions proposals and quotations; and respond to customers’ questions in order to successfully close sales.

    Essential Responsibilities
    Financial Performance:

    • Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory
    • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities
    • Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts

    Territory & Account Management:

    • Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies and targets
    • Build strong business relationships and formulate account strategies and plans to continuously strengthen relationships within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
    • Continuously develop and improve a network of key opinion leaders within the assigned territory
    • Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies

    Product & Market Expertise:

    • Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
    • Maintain up to date market and competitor knowledge related to their product/solutions/services
    • Continuously update their understanding the customers changing clinical and/or operational issues and challenges
    • Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE
    • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE
    • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company

    Opportunity management:

    • Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel
    • Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory
    • Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools
    • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
    • Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction
    • One GEHC teamwork
    • Contribute to account plans where applicable at accounts covered by account managers/executives
    • Continuously educate and coach account team members on their product/service/solution strategy and offerings
    • Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business
    • Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts

    Compliance:

    • Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
    • Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
    • Identify and report any quality or compliance concerns and take immediate corrective action as required

    Qualifications/Requirements

    • Bachelor’s Degree or minimum 5 years of selling experience in a Medical, Healthcare or Technical field (e.g. Biomedical Engineering, Medical Physics) or Life Sciences field.
    • Previous experience in the Healthcare Industry.
    • Ability to interface with both internal team members and external customers as part of solutions based sales approach
    • Ability to energize, develop and build rapport at all levels within an organization
    • Strong capacity and drive to develop career
    • Excellent verbal and written communication skills in local language as well as good command of English
    • Ability to synthesize complex issues and communicate in simple messages
    • Excellent organizational skills
    • Excellent negotiation & closing skills
    • Strong presentation skills
    • Able to travel
    • Valid motor vehicle license
    • A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
    • Must have valid authorization to work full-time without any restriction in Nigeria

    Quality Specific Goals:

    • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
    • Complete all planned Quality & Compliance training within the defined deadlines
    • Identify and report any quality or compliance concerns and take immediate corrective action as required
    • Maintain knowledge of and understand all applicable Global Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
    • Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
    • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

    Desired Characteristics

    • Matter of expertise in local Healthcare Legislation and regulations
    • Experience in managing sales channels of multiple products in Healthcare equipment sales and flow business sales
    • Direct and/ or indirect leadership experience
    • Exposure to business coaching within SME environment
    • MBA desirable, ability to analyze business models

    go to method of application »

    Subregion Product Line Leader, Generators & Gas oOEM

    Job Number: 2727096
    Postal Code: 2146
    Business: GE Power
    Business Segment: Power Power Generation Services

    Role Summary/Purpose

    • This position will report to the General Manager of the Generators & Gas oOEM Product Lines for MEA region, and is accountable for value creation through full life-cycle ownership of the products and services within the Generators & Gas oOEM product lines.
    • This position will be responsible for growing product revenue & overall share in the assigned MEA subregion markets.

    Essential Responsibilities

    • Be accountable for the products and customer offerings within the product lines, driving direction in all matters related to SAS, TAS, IB visibility, revenue growth proposals, market share strategy and investments for NPI.
    • Collaborate with product technology owners and solution teams to normalize / prioritize requirements, account for regulatory compliance trends, simplify the way we deliver to the market place, identify customer needs, market trends and be accountable for product/solutions delivery to ensure cost effectiveness, timeliness and total plant commitments for maximizing customer and business benefits.
    • Aligns sales force around the go to market strategy. Frames and communicates the value proposition and measures against competition.
    • Anticipate and identify the long-term needs and opportunities for the business in order to create significant market power and sustainable competitive advantage. Engage on NPI programs and drive NPI execution for delivering on time and on budget
    • Work across a highly matrixed organization (sales, marketing, technology and supply chain) and ensure collaboration and teamwork in delivering quality product solutions to our customers in MEA
    • Identify growth opportunities via adjacencies, alliances, and partnerships. Identify and build a network of partners within assigned subregion geographies
    • Collaborate with the marketing team on best entry into the external market place and best collateral for sales support. Work with sales / services teams and define the best path to market for proposed product solutions and be able to implement change as necessary
    • Develop terms and conditions, training specific to this product line, pricing, margin and EHS for the program to be deployed to the partners, including segmenting based on expertise
    • Be responsible developing and implementing a monitoring program to ensure quality and compliance, undertake the necessary corrective and preventive actions resulting from Quality noncompliance monitoring and audit programs

    Qualifications/Requirements

    • Bachelor's degree in Engineering and/or Business from an accredited college or university
    • A minimum of 10 years’ experience in product & customer facing roles, working on product services, operations or product technical sales.
    • Thorough/In-depth technical knowledge/exposure on GE & oOEM generators products and generator solutions

    Desired Characteristics

    • Prior experience with generator product technical sales
    • Willingness and ability to travel 25%-50% of the time as required
    • Demonstrated strong verbal and written communication skills
    • Strong business, commercial and financial acumen
    • Demonstrated ability to lead and drive change
    • Demonstrated ability to Convince and Influence
    • Excellent team player
    • Excellent analytical and decision making skills
    • Ability to manage complex organizations
    • Demonstrated ability to partner with stakeholders and influence results

    Method of Application

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