Jobs at SRS Collection

Job Summary

• We are seeking a friendly, well-presented, and customer-focused Spa Receptionist to manage front desk operations and ensure a welcoming experience for all spa guests.
• The ideal candidate will handle appointments, payments, and inquiries while maintaining a calm and professional environment.

Key Responsibilities

• Greet and welcome guests warmly upon arrival
• Schedule, confirm, and manage spa appointments
• Answer phone calls and respond to guest inquiries
• Process payments and maintain accurate records
• Coordinate with therapists to ensure smooth daily operations
• Maintain cleanliness and organization of the reception area
• Handle guest complaints professionally and escalate when necessary

Requirements & Qualifications

• Minimum of BSc Degree in any related field
• Previous experience in a spa, salon, or hospitality role is an advantage
• Excellent communication and interpersonal skills
• Good organizational and time-management skills
• Basic computer and POS system knowledge
• Professional appearance and positive attitude

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Job Summary

• We are seeking a dedicated and enthusiastic Commis Chef to support kitchen operations by assisting in food preparation, maintaining hygiene standards, and ensuring quality and consistency in food production under the supervision of senior chefs.

Key Responsibilities

• Assist in the preparation and cooking of menu items
• Follow recipes and kitchen instructions accurately
• Maintain cleanliness and organization of the kitchen and workstations
• Ensure compliance with food safety and hygiene standards
• Support senior chefs during service periods
• Assist with stock rotation and proper storage of ingredients
• Report faulty equipment or shortages to the supervisor

Requirements & Qualifications

• Minimum of SSCE / OND / Culinary Certificate
• Basic knowledge of kitchen operations and food preparation
• Willingness to learn and take instructions
• Ability to work in a fast-paced environment
• Good personal hygiene and teamwork skills
• Previous kitchen experience is an advantage.

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Job Summary

• We are looking for a courteous and attentive Waiter/Waitress to provide excellent food and beverage service to guests. The ideal candidate will ensure a pleasant dining experience by taking orders accurately, serving meals promptly, and maintaining high service standards.

Key Responsibilities

• Greet guests and present menus
• Take accurate food and beverage orders
• Serve food and drinks in a timely and professional manner
• Ensure guest satisfaction throughout the dining experience
• Handle guest complaints politely and report issues to supervisors
• Maintain cleanliness of tables and dining areas
• Follow hygiene, safety, and service standards

Requirements & Qualifications

• Minimum of SSCE / OND / HND
• Previous experience as a waiter/waitress is an advantage
• Good communication and customer service skills
• Ability to work flexible shifts, including weekends and holidays
• Team player with a positive attitude
• Good personal hygiene and professional appearance.

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Job Summary

• We are looking for a courteous and customer-focused Customer Service Representative to handle customer inquiries, resolve complaints, and provide accurate information about our products and services.
• The ideal candidate will ensure a positive customer experience and maintain strong customer relationships.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or in person
• Handle and resolve customer complaints in a professional manner
• Provide accurate information about products, services, and company policies
• Maintain customer records and document interactions
• Follow up with customers to ensure issues are resolved
• Escalate complex issues to the appropriate department when necessary

Requirements & Qualifications

• Minimum of BSc Degree in any related field
• Proven experience in customer service is an advantage
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution skills
• Ability to work independently and as part of a team
• Basic computer skills and familiarity with CRM systems is a plus.