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  • Posted: Jan 25, 2022
    Deadline: Not specified
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    Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
    Read more about this company

     

    Senior Key Account Manager - Fresh/Frozen

    Department: Commercial

    Job Objective

    • As Senior KAM fresh & frozen, you will be accountable for the most important of Jumia KPIs: growth and profitability.
    • This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent.
    • We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.
    • You will focus on Grocery categories, managing end-to-end relationships for our top brands and vendors.
    • From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

    Responsibilities

    • Building a strong link with account managers of our top brands and vendors current and new.
    • You should justify a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with Grocery director & CCO to represent Jumia in front of those key accounts
    • Driving the growth by ensuring we have the right products at the right prices, JBP and TOD agreements are done. 
    • Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
    • Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment • On-boarding 100% of your account’s P1 and P2 products available
    • Coordinate with Dark Store Project manager for availability of P1 & P2 in dark store, plan campaigns around dark store sales plan.
    • Organizing All commercial events such as Black Friday, Jumia Anniversary, X-mas etc.
    • Building business plans for your category to ensure we grow them in a structured way. Analyzing consumer buying behavior and predicting future trends. Those BP will be presented to Jumia local Grocery Director & CCO as well as Jumia CEO
    • Work with a cross-functional team (marketing, operations, logistics, pricing content, and sourcing) to achieve quick and flawless execution
    • Having an accurate knowledge of competition: who they are, what prices they have and their products.
    • Becoming an expert of your category with a perfect knowledge of the different products / pricing / market trend

    Qualification & Experience

    • Experience over 4-6 years either in FMCG, tier 1 retail groups, top banking & consulting companies
    • Top Engineering, Business Schools & Universities (top 5 of your field for your country)
    • Strong commercial skills
    • Good analytical skills
    • Great capacity to handle high stake negotiations
    • Structured and organized 
    • Good with tools (excel & PPT, Salesforce.com would be a plus)
    • Resistant to stress
    • Strong interpersonal skills: Convince the people and your team that you are making the right decisions
    • Great ability to work in a fast paced and competitive environment
    • Flawless English communication
    • Proficiency in MS Office and google tools • Familiar with relationship management tools.

    We Offer

    • A unique experience in an international, entrepreneurial, yet structured environment
    • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
    • The opportunity to be part of a team full of talented people with the best backgrounds.

    go to method of application ยป

    Head of Commercial Operations

    Department: Commercial - Commercial Operations

    Job Objective

    • The Head of Commercial Operations is responsible for anticipating and structuring the commercial activity and managing, coordinating the work of the commercial operations and Revenue Management teams. He aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
    • The Head of Commercial Operations & Revenue is definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.

    It includes 6 dimensions clearly identified:

    • Business steering monthly and daily from topline to bottom line
    • Commercial event organization
    • Price management to ensure we offer the lowest prices across all markets
    • Inventory management
    • Revenue management to ensure Jumia accelerates its trajectory towards profitability
    • Weekly analysis of our Jumia actual trajectory versus business plan

    Responsibilities

    • Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team
    • Giving daily and weekly visibility on key deviations versus Business Plan
    • Defining, coordinating and executing Jumia promotional events, from Black Friday and jumia Anniversary to weekly commercial events
    • Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3
    • Ensuring we maintain our gross margin by controlling Jumia retail and marketplace margins as well as assessing the performance of each revenue streams (value added services, logistic services, etc)
    • Approving retail requests as well as repricing inventory twice a week taking into account coverage, age, write off/back
    • Ensuring Jumia is offering the lowest prices on its assortment by scanning, mapping and comparing Jumia and its competitors’ SKUs several times a week (“Phoenix Process”)
    • Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs)
    • Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience
    • Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each development needed and receive the right level of prioritization by our BI team

    Qualifications & Experience

    • Top Business / Engineering Schools and Universities
    • 5 years experience
    • A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
    • Proficiency in MS Office and Excel (VBA would be a plus)
    • Ability to analyze large data sets to make strategic decisions
    • Amazing analytical skills
    • Organized
    • Structured
    • Fast learner
    • Resistant to stress
    • Very independent with a strong ability to go further than the expectations

    We Offer

    • A unique experience in an international, entrepreneurial, yet structured environment
    • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
    • The opportunity to be part of a team full of talented people with the best backgrounds.

    Method of Application

    Use the link(s) below to apply on company website.

     

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