Jobs at Mama Casa Restaurant

Job Summary

• We are seeking a detail-oriented and proactive Quality Control Manager to oversee and ensure the highest standards of food quality, hygiene, and service delivery across our operations.
• The ideal candidate will be responsible for monitoring processes, conducting inspections, and driving continuous improvement to enhance customer satisfaction and compliance with industry standards.

Key Responsibilities

• Monitor food preparation, handling, and service to ensure consistent quality and adherence to hygiene and safety standards.
• Conduct routine inspections of kitchens, production areas, storage rooms, service areas, and event setups for cleanliness, organization, and compliance.
• Inspect raw materials, ingredients, packaging, and finished products to ensure they meet company standards before use or distribution.
• Check presentation standards for dine-in, takeaway, and event settings, including plating, packaging, serving, and décor arrangements.
• Identify deviations from quality or hygiene standards and coordinate with relevant teams to implement corrective actions.
• Document inspection findings, maintain quality control logs, and track recurring issues and improvements.
• Train and sensitize outlet and event staff on food safety, hygiene, and quality control procedures.
• Support internal and external audits by ensuring outlets and production teams are inspection-ready at all times.
• Follow up on customer complaints related to product or service quality and verify that corrective measures are implemented.
• Collaborate with kitchen, production, service, and logistics teams to drive continuous improvement in quality and customer satisfaction.

Requirements & Qualifications

• Bachelor’s Degree in Food Science, Hospitality Management, or a related field.
• 2 - 3 years’ experience in a quality control or food safety role.
• Proven experience in quality control, preferably in the food service or hospitality industry.
• Strong knowledge of food safety and hygiene standards (HACCP, ISO, etc.).
• Excellent attention to detail and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Key Competencies:

• Quality Assurance & Compliance
• Inspection & Audit Management
• Process Improvement
• Team Training & Development
• Documentation & Reporting.

go to method of application »

Job Summary

• We are a fast-growing Quick Service Restaurant (QSR) brand seeking a skilled and proactive Production Supervisor to oversee daily kitchen operations.
• The ideal candidate will be responsible for supervising kitchen staff, ensuring efficient food production, maintaining quality standards, and managing requisitions to support smooth operations.
• This role requires strong leadership, organization, and a solid understanding of kitchen workflows in a fast-paced environment.

Key Responsibilities

• Ensure production operations consistently meet brand quality and portion control standards.
• Assign tasks and supervise kitchen staff during shifts to ensure efficiency and productivity.
• Ensure raw materials are available and used efficiently through proper requisition processes.
• Manage and monitor kitchen requisitions to prevent shortages or overstocking.
• Enforce hygiene, safety, and sanitation regulations at all times.
• Maintain proper documentation of production output and daily kitchen operations.
• Monitor food wastage and implement effective waste-reduction measures.
• Ensure timely preparation and delivery of food items to meet customer demand.
• Support product development and assist in testing new recipes when required.
• Report equipment issues or shortages promptly to the appropriate team.
• Coordinate with the Store Manager and Procurement team on inventory and supply needs.

Requirements

• Minimum of an OND / HND in Hospitality Management, Food Science, or a related field.
• Proven experience as a Kitchen Supervisor, Production Supervisor, or similar role in a QSR or food production environment.
• Strong knowledge of kitchen operations, food safety, and hygiene standards.
• Good understanding of requisition processes within a restaurant setting.
• Strong leadership and team management skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Good organizational and record-keeping skills.

go to method of application »

Overview

• We are a fast-growing Quick Service Restaurant (QSR) brand seeking a proactive and detail-oriented Procurement Manager to oversee sourcing and purchasing activities across all business units.
• In this role, you will handle the procurement of goods and services, ensure timely delivery, quality, and cost-effectiveness, and maintain strong vendor relationships. You will also be responsible for preparing procurement reports and proposals to support decision-making and cost optimization.

Key Responsibilities

• Handle the sourcing and purchasing of goods and services across all business units.
• Ensure timely delivery, quality, and cost-effectiveness of procured items.
• Source and evaluate suppliers across key categories, including food, packaging, and operational items.
• Conduct regular market surveys to compare prices and ensure competitive sourcing.
• Negotiate pricing, payment terms, and delivery schedules to achieve value for money.
• Raise and process purchase orders with proper documentation and approvals.
• Collaborate with supply chain teams and warehouse officers to confirm product needs and verify delivered items against purchase records.
• Monitor delivery timelines and follow up with vendors to prevent shortages or delays.
• Maintain accurate records of purchases, vendors, and pricing history.
• Prepare and present procurement reports, analysis, and proposals to support strategic decisions and cost-saving initiatives.
• Ensure all procurement activities stay within budget and comply with internal controls and company policies.

Requirements

• Minimum of OND or HND in Purchasing & Supply, Business Administration, or a related field.
• Minimum of 2 years' experience in procurement or purchasing, preferably in food service, event management, hospitality, or retail.
• Strong negotiation and vendor management skills.
• Good understanding of supply chain and inventory processes.
• Strong reporting, analytical, and proposal writing skills.
• High level of integrity, organization, and attention to detail.
• Professional certification (e.g., CIPS) is an added advantage.

go to method of application »

Job Summary

• We are seeking a highly experienced and strategic Finance Manager to drive revenue growth and financial oversight across our group’s QSR, event catering, and pastry brands.
• In this role, you will lead sales and business development efforts, manage key client relationships, oversee accounting and financial reporting, and ensure all business units achieve profitability while maintaining compliance with regulations.
• This is an exciting opportunity for a results-driven leader who can combine financial expertise with business development skills to grow multi-unit operations.

Key Responsibilities
Sales & Business Development:

• Develop and implement sales and business development strategies across all business units.
• Identify and pursue new business opportunities, including partnerships, retail outlets, and bulk buyers for pastry products.
• Build and maintain strong relationships with clients, vendors, and institutional buyers.
• Lead the preparation and presentation of proposals, pitches, and sales materials tailored to various customer segments.
• Oversee sales performance across in-store, online, events, and bulk-order channels.
• Collaborate with brand and marketing associates to ensure campaigns support sales and revenue goals.
• Monitor market trends, customer behavior, and competitor activity to inform strategy.
• Contribute to pricing, promotional strategies, and product placement decisions.
• Represent the company at relevant industry events, tastings, and sales meetings.

Financial Management & Accounting:

• Prepare, review, and analyze monthly, quarterly, and annual financial statements for all business units.
• Manage financial planning, budgeting, forecasting, and cash flow to support business growth.
• Oversee accounting operations, including general ledger, accounts payable/receivable, payroll, and reconciliations.
• Ensure compliance with tax regulations, financial reporting standards, and internal controls.
• Track key financial metrics, analyze variances, and provide actionable management insights.
• Implement and maintain effective financial policies, processes, and systems across all business units.
• Support investment and cost optimization decisions by preparing financial models and business cases.
• Collaborate with auditors and external consultants during audits and financial reviews.

Leadership & Strategic Oversight:

• Drive operational efficiency and profitability across QSR, catering, and pastry brands.
• Mentor and lead finance, sales, and business development teams.
• Provide strategic recommendations to the executive management team based on financial analysis and market insights.
• Ensure alignment between sales, marketing, and finance to achieve business objectives.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, Marketing, or a related field.
• Minimum of 5 years’ experience in finance leadership, sales, or business development.
• Experience in QSR, fine dining, catering, or pastry operations is highly preferred.
• Strong accounting knowledge, financial reporting, and budget management skills.
• Demonstrated track record of revenue growth, client relationship management, and strategic decision-making.
• Excellent leadership, analytical, proposal-writing abilities, negotiation, and communication skills.
• Ability to work across multiple business units and manage diverse teams effectively.

go to method of application »

Job Summary

• We are a fast-growing restaurant group with multiple brands, including QSR outlets, event catering, pastry products, and fine dining experiences.
• We are seeking a dynamic and results-driven Business Development / Sales Manager to drive revenue growth across all business units.
• In this role, you will generate new clients, secure partnerships, and manage key accounts for all brands while aligning sales and marketing strategies to achieve group-wide business goals.

Key Responsibilities

• Develop and implement comprehensive business development and sales strategies to drive revenue growth across all business units, including QSR outlets, fine dining, event catering, and pastry brands.
• Identify, pursue, and secure new clients, strategic partnerships, and bulk buyers to expand market reach and increase sales.
• Build, nurture, and maintain strong relationships with clients, vendors, and institutional buyers to maximize repeat business and client retention.
• Lead the preparation and presentation of tailored proposals, pitches, and sales materials to effectively close deals across different customer segments.
• Oversee, track, and analyze sales performance across all channels: in-store, online, events, bulk orders, and implement measures to achieve and exceed sales targets.
• Collaborate closely with marketing and brand teams to develop campaigns that directly support sales goals and drive customer acquisition.
• Conduct market research, monitor industry trends, analyze competitor activity, and adjust strategies to capitalize on emerging opportunities.
• Contribute to pricing, promotional strategies, and product placement decisions that enhance competitiveness and profitability.
• Develop sales forecasts, budgets, and performance reports to guide business decisions and inform executive management.
• Represent the company at industry events, tastings, exhibitions, and client meetings to strengthen brand visibility and generate new business leads.
• Drive cross-selling opportunities by leveraging synergies across QSR, fine dining, event catering, and pastry brands to maximize overall group revenue.
• Train, mentor, and provide direction to sales teams or associates where necessary to ensure alignment with business objectives and sales targets.
• Identify potential gaps in the sales pipeline and proactively implement solutions to prevent missed revenue opportunities.

Requirements & Competencies

• Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 5 years’ experience in sales, business development, or key account management.
• Experience across QSR, fine dining, catering, and pastry businesses is highly preferred.
• Proven track record of achieving revenue growth and acquiring new clients.
• Sales strategy development and execution.
• Proposal development and client pitching.
• Data-driven sales analysis and reporting.
• Strong communication, relationship management, negotiation, and presentation skills.
• Commercially driven, goal-oriented, confident, and persuasive.
• Organized, proactive, adaptable, and collaborative across teams.
• Customer-focused with a growth mindset.

go to method of application »

Job Summary

• We are seeking an experienced and visionary General Manager to oversee and drive excellence across all business units.
• In this role, you will provide strategic and operational leadership for the entire group, ensuring profitability, efficiency, and high-quality standards across all brands.
• You will lead cross-functional teams, optimize resources, uphold brand and operational standards, and implement growth initiatives that enhance customer satisfaction and drive sustainable business expansion.

Key Responsibilities
Strategic Leadership & Vision:

• Define and communicate the group’s overall strategic direction and objectives.
• Align all business units with the group’s vision, goals, and KPIs.

Profitability & Growth Management:

• Drive revenue growth and optimize profitability across QSR, Event Catering, Pastry, and Fine Dining units.
• Identify new business opportunities, partnerships, and expansion initiatives.

Cross-Business Oversight:

• Lead and mentor department heads, ensuring effective execution of strategies across all units.
• Promote accountability and operational discipline at all leadership levels.

Operational & Performance Excellence:

• Develop frameworks for operational efficiency and performance management.
• Monitor business performance at a strategic level and implement corrective actions where necessary.

Financial Leadership:

• Oversee group-wide budgeting, financial reporting, and cost control measures.
• Ensure strategic financial planning, capital allocation, and investment decisions support business objectives.

Brand & Customer Experience Oversight:

• Uphold brand standards and ensure a consistent, high-quality customer experience across all businesses.
• Drive initiatives to enhance customer loyalty and market reputation.

Talent & Leadership Development:

• Build and develop leadership capacity across all business units.
• Implement succession planning, training programs, and team development initiatives.

Strategic Planning & Expansion:

• Lead long-term strategic planning, risk management, and new business development initiatives.
• Advise the MD/CEO on group-level strategies, partnerships, and investment opportunities.

External Relations & Representation:

• Represent the group in vendor relations, partnerships, industry events, and cross-business collaborations.
• Promote the company’s image and support marketing and promotional initiatives.

Reporting & Decision Support:

• Provide strategic reports, analyses, and recommendations to the MD/CEO and board.
• Support data-driven decision-making and monitor group-level KPIs.

Qualifications

• Interested candidates should possess a Master`s Degree with 7 - 10 years experience.