Production Supervisor (Kitchen – QSR) at Mama Cass

Job Summary

• We are a fast-growing Quick Service Restaurant (QSR) brand seeking a skilled and proactive Production Supervisor to oversee daily kitchen operations.
• The ideal candidate will be responsible for supervising kitchen staff, ensuring efficient food production, maintaining quality standards, and managing requisitions to support smooth operations.
• This role requires strong leadership, organization, and a solid understanding of kitchen workflows in a fast-paced environment.

Key Responsibilities

• Ensure production operations consistently meet brand quality and portion control standards.
• Assign tasks and supervise kitchen staff during shifts to ensure efficiency and productivity.
• Ensure raw materials are available and used efficiently through proper requisition processes.
• Manage and monitor kitchen requisitions to prevent shortages or overstocking.
• Enforce hygiene, safety, and sanitation regulations at all times.
• Maintain proper documentation of production output and daily kitchen operations.
• Monitor food wastage and implement effective waste-reduction measures.
• Ensure timely preparation and delivery of food items to meet customer demand.
• Support product development and assist in testing new recipes when required.
• Report equipment issues or shortages promptly to the appropriate team.
• Coordinate with the Store Manager and Procurement team on inventory and supply needs.

Requirements

• Minimum of an OND / HND in Hospitality Management, Food Science, or a related field.
• Proven experience as a Kitchen Supervisor, Production Supervisor, or similar role in a QSR or food production environment.
• Strong knowledge of kitchen operations, food safety, and hygiene standards.
• Good understanding of requisition processes within a restaurant setting.
• Strong leadership and team management skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Good organizational and record-keeping skills.