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  • Posted: May 3, 2021
    Deadline: Not specified
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  • Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo...
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    Profitability Analyst (Performance & Planning) - Jumia

    Department: Commercial Planning & Performance

    Job Objective

    • The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the group. We are a cross functional team delivering what is right for the group agnostic of function or agenda.

    The role emcompasses six clearly defined dimensions:

    • Steering country on full PnL to profitability across GP1/GP2 & GP3
    • Supporting the production Monthly/Weekly performance planning
    • Support all functions in the company to deliver on our budget and vision
    • Support preparation mid month and monthly Performance reviews with top management
    • Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services
    • Work across all business units Physical Goods/On-demand & Jumia Pay
    • The Profitability Analyst  is supporting the work on high impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth across the group.
    • The analysis and insights produced by the Profitability Analyst have a strong impact on different dimensions of the business: the Planning & Performance team is the main team in charge of projects/analysis which are both cross functional and key to the strategic success of Jumia

    Responsibilities

    • Monitoring monthly performance across the group and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory
    • Suggest the defining and implementation of performance steering actions to growth in the profitable usage of Jumia
    • Giving weekly visibility on key deviations versus Business Plan for the group
    • Assessing every month the deviation versus Jumia Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy
    • Weekly assessment of the results of growth initiatives (AB tests on shipping fees, Vouchers, Success Rate)
    • Weekly assessment of business profitability and usage and suggestions for improvement in these KPIs (change in customer fees, commissions, vendor fees, etc.)
    • Ad hoc analysis on high-impact areas of the business (Customers churn rate, Repurchase rate across category, etc.

    Experience and Requirements

    • Top Business / Engineering Schools and Universities
    • 5+ years experience
    • A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
    • Proficiency in MS Office and Excel (VBA would be a plus)
    • Ability to analyse large data sets to make strategic decisions

    A successful candidate will fulfil the following requirements:

    • Strong interpersonal skills
    • Advanced analytical skills
    • Advanced communication skills
    • Organized
    • Structured
    • Fast learner
    • Resistant to stress
    • Independent with a strong ability to go further than the expectations
    • Strong desire to pursue a career in Jumia
    • As a whole, we expect someone passionate, creative and able to work efficiently. We expect a smart and hard working individual, with a strong willingness to become a leader at Jumia.

    We Offer

    • A unique experience in an international, entrepreneurial, yet structured environment
    • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
    • The opportunity to be part of a team full of talented people with the best backgrounds.

    go to method of application »

    Human Resources Manager

    Objective

    • The role caters for all engagements, activities, processes and projects related to the wellbeing of Jumia employees in country of base.

    Admin and Compliance:

    • Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding)
    • Ensures admin processes are running smoothly
    • Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies
    • Manages the HR & Admin team on a daily basis and in their development.

    Development:

    • Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR)
    • Ensures processes are running smoothly
    • Implements and leads our performance management system (objective, performance based and transparent)
    • Uses data analysis to influence strategic decisions and to address organizational challenges to talent management
    • Promotes and coordinates initiatives that support organizational change
    • Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring.

    Work Environment:

    • Implements satisfaction/motivation barometers, measures and acts accordingly
    • Suggests appropriate events to strengthen sense of belonging
    • Manages employee relations (social bodies, employee satisfaction, health and security)
    • Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

    Coaching and Advice:

    • Improves the performance of others by empowering a strong leadership and coaching culture
    • Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes ...)
    • Coaches managers to support and roll out people development efforts.

    Continuous Improvement:

    • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes
    • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate
    • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.

    Experience and Requirements

    • 5 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
    • Clear understanding of local labor laws with regards to employee hiring and exit management
    • Basic / Working knowledge of Enterprise Resource Planning system e.g. Jobvite, PeopleHR or Bamboo will be an added advantage
    • Working knowledge of Applicant Tracking Systems
    • Experience in people strategy
    • People management skills.

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
    • A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

    go to method of application »

    On - Demand Service Logistics Manager - Jumia

    Department: Logistics

    Job Objectives

    • As Head of Logistics for OnDemand Service, you will be responsible for the end-to-end logistics operations of one of the fasters growing businesses in Jumia.
    • You will interface with commercial and vendor operations, managing stakeholders by communicating key performance indices and reports to drive a highly efficient execution of our ODS logistics.

    Responsibilities

    • Design new processes, optimize existing ones for smooth functioning of logistics.
    • Implementation of central SOPs/ Policies across the country without exceptions
    • Responsible of country’s 3PL/ DA Happiness, Attrition rate and compliance
    • Establish cross functional alignment and escalation mechanisms for alignment of common vision.
    • Collect feedback from all stakeholders and make processes more scalable.
    • Coordinate with country and central leadership teams for expansion, special projects and new initiatives
    • Provide periodic update to management on projects and performance.
    • Build expertise on logistics tools and systems used.
    • Coach team on processes and tech tools and be informed on the update.

    Qualification and Experience

    • Bachelor's Degree, MBA is a plus
    • 5-8 years of experience in On-Demand/ ecommerce logistics
    • Comfortable working with large amounts of data and analyses insights.
    • Strong written and verbal communication skills
    • Ability to deal with ambiguity, work on multiple projects in a fast-paced environment.

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    go to method of application »

    Grocery Buyer - Jumia

    Department: Commercial

    Job Objective

    • As the Grocery buyer you will be responsible for the supply and inventory management of brands in the Grocery category.
    • You will be working with the commercial teams to ensure correct inventory levels at all times - creating POs, matching inventory to demand and working with the supplier and Jumia services to inbound stock in a timely manner.

    Responsibilities

    • Make sure POs are raised and sent to the vendors.
    • Develop supply plans to onboard into Jumia warehouses.
    • Manage delivery flows with vendors (from order to delivery).
    • Check and validate orders offered by the sales team based on sales history, seasons and upcoming campaigns.
    • Monitor and analyze inventory based on key inventory management KPIs.
    • Develop action plans in coordination with the sales team to optimize stocks.

    Required Skills

    • +5years buying experience in a leading Supermarket/Ecommerce platform.
    • Knowledge of stock management
    • Knowledge of Supply Chain management
    • Proficiency in Office 365 with an advanced level in Excel
    • A strong analytical sense and reasoning ability
    • Good resistance to stress
    • Good communication skill

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    go to method of application »

    3PL Account Manager - Jumia

    Job Objective

    • As 3PL Account Manager, you will be responsible for the end-to-end logistics including planning and scheduling.
    • You will also be responsible to manage 3PLs and partnerships for the overall efficient running of our OnDemand Services.

    Responsibilities

    • Coordinate the relationship between Jumia and 3PL Partners.
    • Enforce administrative standards and policies for 3PLs and ensure compliance.
    • Follow up with partners on the Service level agreements, compliance and key KPIs.
    • Maintain key relationships with 3PL CEOs/ GMs and keep them aligned on Jumia vision.
    • Prepare account status reports, scorecards and share periodically with the partners.
    • Handling and following up on daily issues between partner, customer experience and operation teams.
    • Responsible for ensuring the credit notes, invoices, cash on delivery are submitted on time from 3PL.Do daily/ weekly deep dives and present to management for improvement of KPIs.

    Qualification & Experience

    • A Bachelor's Degree in Business Administration / Science or equivalent.
    • Approachable and responsive, able to connect with stakeholders at all levels.Strong problem-solving skills and customer service focus.
    • Supportive team player with a strong drive to create a positive work environment.
    • Excellent knowledge of English is required, strong communication skills are critical.
    • Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge.

    We Offer

    • A unique experience in an entrepreneurial, yet structured environment.
    • The opportunity to become part of a highly professional and dynamic team working around the world.
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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