On - Demand Service Logistics Manager - Jumia at Jumia Nigeria

Department: Logistics

Job Objectives

• As Head of Logistics for OnDemand Service, you will be responsible for the end-to-end logistics operations of one of the fasters growing businesses in Jumia.
• You will interface with commercial and vendor operations, managing stakeholders by communicating key performance indices and reports to drive a highly efficient execution of our ODS logistics.

Responsibilities

• Design new processes, optimize existing ones for smooth functioning of logistics.
• Implementation of central SOPs/ Policies across the country without exceptions
• Responsible of country’s 3PL/ DA Happiness, Attrition rate and compliance
• Establish cross functional alignment and escalation mechanisms for alignment of common vision.
• Collect feedback from all stakeholders and make processes more scalable.
• Coordinate with country and central leadership teams for expansion, special projects and new initiatives
• Provide periodic update to management on projects and performance.
• Build expertise on logistics tools and systems used.
• Coach team on processes and tech tools and be informed on the update.

Qualification and Experience

• Bachelor's Degree, MBA is a plus
• 5-8 years of experience in On-Demand/ ecommerce logistics
• Comfortable working with large amounts of data and analyses insights.
• Strong written and verbal communication skills
• Ability to deal with ambiguity, work on multiple projects in a fast-paced environment.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.