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  • Posted: Feb 9, 2022
    Deadline: Feb 19, 2022
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  • Greenfield Health Management (GHM) Limited is a Health Maintenance Organization with a goal to achieve high quality and cost effective health care for its registered participants. At Greenfield Health Management, we ensure the provision of high quality health care to individuals, families, groups and corporate organizations under a prepaid arrangement, u...
    Read more about this company

     

    Nurse / Call Center Officer

    Responsibilities and Attributes

    • Managing inbound and outbound calls in a timely manner;
    • Identifying customers’ needs, clarify information, research every issue and providing solutions;
    • Issuing of authorization codes;
    • Vetting of medical claims;
    • Hospital accreditation and Quality assurance visitations;
    • Client and Hospital visitation;
    • Experience in planning and facilitation of training sessions.
    • Good interpersonal relationship skills as well as strong work ethics and confidence;
    • Clinical expertise and good judgment in handling schedules;
    • Must have good oral, analytical, interpretive and written comprehension skills.
    • Must have strong customer orientation and loyalty for long term sustainability.
    • Candidate is expected to possess excellent communication skill.

    Qualifications

    • Must be registered with the Nursing and Midwifery Council of Nigeria as Staff Nurse (RN) / Midwife (RM),
    • Knowledge of Microsoft Office Packages, such as Word, Excel, PowerPoint, etc.
    • Minimum of 2 years’ experience post NYSC
    • HMO Experience will be an added advantage.
    • Attendance of related Courses/ workshops/seminars etc. will be an added advantage.
    • Must have 2 - 4 years cognate experience in a reputable organization, preferably HMO.

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    Senior Medical Doctor

    Job Description

    • Issuing of authorization codes
    • Vetting of medical claims;
    • Hospital accreditation and Quality assurance visitations
    • Client and Hospital visitation
    • Experience in planning and facilitation of training sessions.
    • Good interpersonal relationship skills as well as strong work ethics and confidence
    • Clinical expertise and good judgment in handling schedules
    • Must have good oral, analytical, interpretive, and written comprehension skills.
    • Must have strong customer orientation and loyalty for long-term sustainability.
    • The candidate is expected to possess excellent communication skills.

    Qualifications

    • Minimum of First Degree or its equivalent in Medicine (MBBS).
    • Post Graduate Qualification in Public Health, Health Management, health financing, or related fields.
    • Knowledge of Microsoft Office Packages, such as Word, Excel, PowerPoint, etc.
    • Minimum of 4 years’ experience post-NYSC
    • HMO Experience at HMOs or Hospital.
    • Attendance of related Courses/ workshops/seminars etc. will be an added advantage.

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    Senior Marketing Officer

    Requirements
    Candidate must possess the following:

    • B.Sc / HND in Marketing or any of the Social Sciences.
    • A Master's Degree in relevant discipline(s) will be an added advantage.
    • Minimum of 8 years’ experience post NYSC
    • Minimum of 5 years post qualification cognate experience, preferably in a reputable Health Management organization.
    • Ability to speak the major Nigerian languages will be added advantage.

    Knowledge, Skills and Competencies:

    • Create and manage an annual marketing plan for the company
    • Proactively identify new business opportunities to provide increased revenue
    • Provide up to date reports on existing and new business opportunities
    • Proactively identify and recommend business-building initiatives
    • Excellent written, verbal communication and presentation skills
    • Identification and prospection for new clients/enrollees for business
    • Must have demeanor that promotes respect, credibility and trust for the organization
    • Must be a business leader and a calculated risk taker
    • Strategic thinker and creative marketer
    • Proven experience in digital marketing
    • Management and improvement on existing customer relationships
    • Marketing the organization’s products and services to meet the Company’s revenue
    • Focused, target driven and ability to work
    • Flair for marketing
    • Self-motivated and belief in the virtue of self-employment through effective marketing ability.
    • Result oriented.

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    Marketing / Retail Officer

    Responsibilities and Attributes

    • Identification and prospection for new clients/enrollees for business;
    • Management and improvement on existing customer relationships;
    • Marketing the organization’s products and services to meet the Company’s revenue;
    • Focused, target driven and ability to work;
    • Flair for marketing with strong communication and interpersonal skills.
    • Self-confidence and belief in the virtue of self-employment through effective marketing ability.
    • Ability to speak the major Nigerian languages will be added advantage.

    Qualifications / Experience
    Candidate must possess the following:

    • B.Sc / HND in Marketing or any of the Social Sciences.
    • A Post graduate degree in relevant discipline or MBA will be an added advantage,
    • Proficiency in Microsoft Office Packages,
    • Minimum of 3 years post qualification cognate experience, preferably in a reputable HMO.

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    Administrative Officer

    Responsibilities

    • Manage office supplies stock and place orders
    • Prepare regular reports on expenses and office budgets
    • Maintain and update company databases
    • Organize a filing system for important and confidential company documents
    • Update office policies as needed
    • Maintain a company calendar and schedule appointments
    • Distribute and store correspondence (e.g. letters, emails and packages)
    • Prepare reports and presentations with statistical data, as assigned
    • Arrange travel and accommodations
    • Schedule in-house and external events.

    Requirements
    Candidate must possess the following:

    • B.Sc / HND in Secretarial Administration, Mass Communication or any of the Social Sciences.
    • A Post graduate degree in relevant discipline or CIPM membership will be an added advantage.
    • Computer Literate & Proficient in Microsoft Office usage
    • Minimum of 2 years post qualification cognate experience.

    Attributes:

    • Extremely detail-oriented and with perfect follow-up skills
    • Must have a high speed of writing for taking notes/meeting minutes
    • Basic Project Management ability
    • Ability to organize tasks, research and keeping records.
    • Highly dependable and trustworthy: maintain confidentiality having access to extremely sensitive documents.
    • Solid knowledge of office procedures
    • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
    • Strong organization skills with a problem-solving attitude
    • Experience in handling personnel/staff matters.
    • Excellent written and verbal communication skills
    • Attention to detail.

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    Digital Officer

    Responsibilities and Attributes

    • Devising systems to support the implementation of strategies set by the Head of ICT.
    • Good interpersonal relationship skills as well as strong work ethics and confidence;
    • Good critical thinking skills;
    • Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
    • Managing our CMS; optimizing SEO; ensuring content is up to date;
    • Writing engaging content for a variety of audiences that is consistent with brand guidelines.
    • Planning and cordinating a schedule of activity across social media platforms.
    • Coordinating Pay-Per-Click advertising and online advertising.
    • Plan and manage a regular schedule of email marketing activity.
    • Monitor, report and analyse results to improve performance.
    • Project management expertise and good judgment in handling schedules.

    Requirements
    Candidate must possess the following:

    • OND / HND / B.Sc or its equivalent in Computer Science or related field.
    • At least 2 years work experience.
    • Experience of managing and writing content for a website CMS
    • Google Analytics and SEO experience
    • Experience of managing social media campaigns
    • Experience of email, adwords and/or display advertising campaigns
    • Strong analytical and ICT skills.
    • Knowledge of video and picture editing software such as Adobe
    • Knowledge of programming, databases, graphics design, etc. will be an added advantage.
    • HMO experience is an added advantage.

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    Front Desk Officer

    Responsibilities and Attributes

    • Assisting with administrative tasks
    • Receives the guest and answers questions in person by telephone
    • Provide client support services in accurate and timely fashion.
    • Maintain high level of professionalism and competence in every client interaction.
    • Build positive and productive relationships with clients.
    • Make frequent client calls and visits to strengthen client relationships.
    • Analyze and resolve service issues promptly.
    • Inform management about complex client issues and resolutions.
    • Maintain client focused working environment for team.
    • Work in compliance with company policies and procedures.
    • Identify and develop new business opportunities with client contacts.
    • Responds to inquiries and refers when necessary to the appropriate official or department.
    • Prepares outgoing mail, sorts and distributes incoming mails.
    • Utilize effective problem solving and time management skills in client service operations.
    • Assist in risk assessment and mitigation activities.
    • Develop process improvements to enhance service efficiency and effectiveness.

    Qualifications
    Candidate must possess the following:

    • Minimum of OND / HND in any discipline.
    • Must be computer literate
    • Must be proficient in typing
    • Must have good communication and interpersonal skills
    • Previous experience in a Secretarial position is an added advantage.

    Method of Application

    Interested candidates should send their Applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:
    Head, Administration and Human Resources Department,
    Green Field Health Management Limited,
    Plot 14, Market Garden Pocket Layout,
    By Isiadinso Close, G.R.A,
    Enugu State.

    Or
    Submit via mail to: careers@greenfieldhmo.com using the Job Title as the subject of the mail.

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