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  • Posted: Feb 9, 2022
    Deadline: Feb 19, 2022
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  • Greenfield Health Management (GHM) Limited is a Health Maintenance Organization with a goal to achieve high quality and cost effective health care for its registered participants. At Greenfield Health Management, we ensure the provision of high quality health care to individuals, families, groups and corporate organizations under a prepaid arrangement, u...
    Read more about this company

     

    Front Desk Officer

    Responsibilities and Attributes

    • Assisting with administrative tasks
    • Receives the guest and answers questions in person by telephone
    • Provide client support services in accurate and timely fashion.
    • Maintain high level of professionalism and competence in every client interaction.
    • Build positive and productive relationships with clients.
    • Make frequent client calls and visits to strengthen client relationships.
    • Analyze and resolve service issues promptly.
    • Inform management about complex client issues and resolutions.
    • Maintain client focused working environment for team.
    • Work in compliance with company policies and procedures.
    • Identify and develop new business opportunities with client contacts.
    • Responds to inquiries and refers when necessary to the appropriate official or department.
    • Prepares outgoing mail, sorts and distributes incoming mails.
    • Utilize effective problem solving and time management skills in client service operations.
    • Assist in risk assessment and mitigation activities.
    • Develop process improvements to enhance service efficiency and effectiveness.

    Qualifications
    Candidate must possess the following:

    • Minimum of OND / HND in any discipline.
    • Must be computer literate
    • Must be proficient in typing
    • Must have good communication and interpersonal skills
    • Previous experience in a Secretarial position is an added advantage.

    Method of Application

    Interested candidates should send their Applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:
    Head, Administration and Human Resources Department,
    Green Field Health Management Limited,
    Plot 14, Market Garden Pocket Layout,
    By Isiadinso Close, G.R.A,
    Enugu State.

    Or
    Submit via mail to: careers@greenfieldhmo.com using the Job Title as the subject of the mail.

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