Job Vacancies at Opticom Finance Limited

Responsibilities

• Distribute the Company’s marketing/promotional materials (e.g. flyers, digital marketing posts, etc.) to existing and prospective customers.
• Participate in other marketing/promotional initiatives established by the Company (e.g. road shows, market storms, customer forums, etc.).
• Identify customers that meet the company’s risk acceptance criteria.
• Identify and assess the needs of existing and prospective customers.
• Reach out to prospective customers through cold calls.
• Sell the company’s products and services to prospective customers.
• Cross-sell new products and services to existing customers.
• Maintain business relationships with existing and potential customers.
• Follow-up with other employees of the Company to ensure customer transactions are timely processed, and any challenges or customer complaints are timely resolved.
• Provide support and assistance in tracing and/or following up with acquired customers to remedy delinquent accounts.
• Achieve the agreed sales targets and outcomes within schedule.
• Track sales performance, and provide status reports on prospects, commitments, and executed transactions.
• Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Requirements

• Minimum of BSc. or HND degree in any discipline from a recognized institution, for Marketing Officers.
• Minimum of 5 years of working experience.
• Sales & Marketing experience in the Financial Services Industry is mandatory.
• Excellent written and oral communication skills.

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Responsibilities

• Install and configure computer hardware operating systems and applications
• Manage Website and Mobile App 
• Monitor and maintain computer systems and networks
• Communicate with staff and clients, either face-to-face or on the telephone, to help set up systems or resolve issues
• Troubleshoot system and network problems; diagnose and resolve hardware or software faults
• Test and evaluate new technology
• Provide support during the roll-out of new applications
• Set up new users' accounts and profiles, and resolve log-in issues
• Respond within agreed time limits to call-outs
• Provide End User support
• Replace hardware parts as required
• Utilize Graphic design software to create designs
• Conduct system security checks and establish a firewall system for protection
• Update and maintain IT documentation
• Train staff on IT solutions
• Manage Technology Projects
• Develop and implement technology strategies
• Manage IP PBX / VoIP Phone System
• Provide IT support to other branches

Requirements

• Minimum of BSc. or HND degree in Computer Science
• Minimum of 3-5 years post-qualification experience
• Excellent written and oral communication skills
• Technology savvy, and high level of proficiency in MS. Office (particularly MS. Excel)