Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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Responsibilities:
- Manage large amounts of incoming/outgoing phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Requirements:
- Degree in any related field
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone/email contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectivel
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Location: Lagos and Ibadan
Responsibilities
- Develop innovative strategies for sales of custom-designed merchandise and pricing models.
- Build long-term relationships with new and existing customers.
- Create unique selling strategy for sales in line with achieving the total revenue targets for the year.
- Charge a consultancy fee to Organizations wishing to leverage our experience.
- Promote and sell products
- Research for viable investment opportunities and other potential markets
- Keep records of sales, revenue, invoices, and provide relevant feedback and after-sales customer support.
- Establish and maintain relationships with verified clients.
Requirements:
- B.Sc / HND in Sales, Marketing or any other relevant field.
- A minimum of 2 years of lubricant sales work experience.
- Must be very familiar to the relevant markets.
- Proven working experience as sales person in Lubricants/Inverter Batteries or Automotive Batteries sector.
- Experience with social media management and content creation
- Skill in prioritizing work assignments to handle multiple tasks; ability to adhere to tight deadlines.
- Ability to plan and maintain a budget and accurate records
- Communication and negotiation skills
- Excellent verbal and written communication skills in English
- Time management and planning skills.
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Responsibilities
- Develop and implement an organizational business development strategy and processes
- Advise on donor priorities and identify specific opportunities.
- Identify, pursue and successfully capitalize on funding opportunities
- Produce regular reports for senior management on business development performance analysis
- Track funding trends and priorities, and maintain and provide donor intelligence to identify new funding opportunities
- Advise on potential partnerships with other organizations and agencies and identify specific opportunities
- Develop and write successful funding proposals and budgets.
- Suggests strategies and annual planning development from a business development perspective
- Strengthen the capacity of teams to develop fundraising strategies.
- Help to develop better tools, systems, techniques, and strategies for identifying, tracking, and pursuing new business opportunities, developing proposals and budgets
Qualifications:
- BSc/HND or Masters degree in psychology, social work or a related field;
- Must have about 3-5 years’ relevant experience with an NGO;
- Proven business development experience with nonprofit sectors preferred;
- Successful track record of securing multiple donors, trusts and foundations.
- Must have excellent organizational, time management, communication and writing skills;
- Experience with procedures and reporting requirements
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Responsibilities include:
- Create a database of eligible clients who are ready to participate in economic empowerment opportunities, including their current skills and interests;
- Manage services (programs) budget by minimizing cost
- Coordinate with specialists in the network of providers, including therapists, social workers, psychiatrists, lawyers, and medical staff, to establish an individual care plan for the client;
- Meet regularly with clients to track and monitor progress towards their personal goals and with regards to their legal case, and document access to services in the network in order to advance the self-respect, personal dignity, rights and physical safety of each client;
- Participate in conferences and attend trainings as needed
- Coordinate and implement leadership development and vocational training curriculum
- Facilitate and coordinate programs that will bring appropriate economic empowerment opportunities, including: vocational, entrepreneurial and leadership training, internships and job placements;
- Maintain records and prepare reports on programs and other information as needed to track services
Qualifications:
- BSc/HND or Masters degree in psychology, social work or a related field;
- Must have about 3-5 years’ relevant experience with an NGO;
- Previous experience working with nonprofit sectors preferred;
- Must have excellent organizational, time management, communication and writing skills;
- Experience with procedures and reporting requirements
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Location: Sango - Ota·
Responsibilities
- Liaising with clients to determine their requirements and budget
- Managing client proposals from typesetting through to design, print and production
- Developing concepts, graphics and layouts for product illustrations, company logos and websites
- Determining size and arrangement of copy and illustrative material, as well as font style and size
- Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.
- Create or incorporate illustrations, pictures, and designs to reflect the desired theme and tone of the communications.
- Select type size and style to enhance the readability of text and image.
- Produce drafts for review by clients and make revisions based on the feedback received.
- Review final productions for errors and ensure that final prints reflect client specifications.
Requirements
- BSc./HND in related course
- Minimum 3 relevant years of as in a fast paced environment
- Good oral and written communication skills
- Ability to work as part of a team
- Accuracy and an eye for detail.
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Responsibilities:
- Prepare reports, budgets, commentaries and financial statements
- Undertake financial administration and internal audits
- Liaise with managerial staff and other colleagues
- Supervise a team of accounting technicians
- Develop and manage financial systems/policies
- Negotiate and obtain finance for major projects
- Control and forecast income and expenditure
- Advise managers about the financial implications of business decisions to aid growth and profit
- Prepare business proposals and presentations
- Identify issues and form hypotheses and solutions
- Create business strategies to generate shareholder value.
Requirement
- BSc./HND Accounting or other related course
- Must have 2-3 relevant years of management accounting in a FMCG environment
- Good oral and written communication skills
- Ability to work as part of a team
- Excellent analytical and numerical abilities
- Sound business knowledge
- Accuracy and an eye for detail.
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Industry: FMCG – Rigid Packaging
Location: Sango Ota, Ogun State
Our client, a leading rigid packaging manufacturing company, is currently seeking a Maintenance Technician & Electrician with injection molding experience.
Responsibilities:
- Analyze electrical, mechanical, hydraulic and operational problems of plastic injection molding machines
- Maintain maximum production and quality by making correct adjustments
- Troubleshoot and test equipment to check operations
- Make preventative maintenance checks and inspection of assigned equipment
- Repair, diagnose problems utilizing support equipment such as overhead cranes, chillers, air compressors and cooling stations
Requirements:
- OND/HND/B.Sc. Degree
- Five (5) or more years of maintenance experience in plastic injection molding industry Understanding of injection molding machine control calibration requirements and hands-on tasks for actual calibrations
- Possess a basic understanding of machine manuals, blueprints, and hydraulic and pneumatic schematics
- Electricity, wiring, and electronics knowledge
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Location: Nigeria, Cameroun, Benin, The Republic of Djibouti, Gabon, Guinea, Equatorial Guinea, Madagascar, Mali, Niger, Central African Republic, Senegal, Seychelles & Togo
Responsibilities:
- Basic troubleshooting, installation, maintenance and repair on designated equipment.
- Completing Preventative Maintenance and field modifications.
- Ordering and managing repair parts cycle times.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
- Utilizing the escalation process to resolve customer service delivery issues.
- Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
- Adhering to regulatory requirements
Requirements
- Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or any other related field
- Must be fluent in French and English
- Minimum of 5 years’ working experience in servicing XRF, XRD and OES instruments.
- Experience in similar industry is preferred.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Proficient level of computer skills
- Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
- Ability to work in a fast-paced, self-directed, entrepreneurial environment.
- Will be required to travel across countries the French speaking countries in Africa.
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Location: Issele Azagba, Delta State
Responsibilities:
- Manage the daily operations of the Purchase Department
- Consult with user department to develop a material specification
- Initiate bid/quote processes for services and suppliers.
- Ensure accurate documentation and posting of procurement transactions
- Prepare enquiries for requisitions sent from the project sites and other departments that require foreign purchase.
- Negotiate with vendors to get the best possible discount on the purchase while maintaining the required standard
- Identifies and reports deficiencies or defects and monitor their resolution or contractual implications
- Perform bid analysis and make recommendations regarding purchases.
- Ensure purchase is in adherence to the approved vendors list provided
- Update the procurement spreadsheet/tracker to capture the current procurement stage for materials been purchased.
- Ensure the procurement plan is strictly adhered to, in order to ensure materials, arrive on site as at when required.
- Provide feedback on the overall procurement status of the project materials to the project manager, top management and client on a regular basis.
- Organize and coordinate the attendance of factory acceptance test by the client, contractor and TPI.
- Follow up on receipt of the material.
Requirements;
- A good first Degree in Purchasing and Supply or any related course. Alternatively, an accounting degree or an engineering degree would be preferred.
- Minimum of Five Years’ Experience in the manufacturing industry
- A relevant professional certification is a MUST
- Good Knowledge in the use of Microsoft Excel, SAP or ERP
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Product Manager- Marketing+ Digital Marketing
Core Skill set:
- Product designing, Pricing and Customer Life Cycle Management for retail Voice based customers (Voice+ Data would be preferred).
- Hands-on experience in driving digital marketing campaigns is a must. Should have expertise in Google Adwords, Google Analytics, running FB/Instagram based campaigns and SEO
- techniques.
- Should have current exposure to 4G LTE and 4G LTE VOLTE domains
- Should have handled campaign management tools and have the ability to conceptualize,
- configure and operate segmented offers for identified segments of customers
- Higher skill levels in analyzing and understanding customer usage/behavior related data
- bringing out relevant/actionable insights
- conceptualizing products based upon insights to maximize revenue generation
- Should have the demonstrable ability to devise effective Go-To – Market programs
- Experience: 8-10 years in Marketing
Other requirements:
- Engineer (Electronics & Communications) / MBA from tier II colleges preferred. Others with relevant experience in companies of repute can also be considered
- Should have worked in a TELCO recently. Candidates with experience in a TELCO and Broad Band would be preferred.
- The person must be a self –starter and should have the ability to work on his own
- Candidates with experience in customer Acquisition side and customer retention side ( CLM) would be preferred
- Psychographics- A go-getter, a survivor, and with a can-do attitude.
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RESPONSIBILITIES
- Receive, pull stock, store, and maintain warehouse inventory
- Responsible for the issuance of materials and supplies to all departments in the organization
- Scrutinize all deliveries and ensure that defective or incorrect items are returned
- Examine stock and dispose of depreciated and obsolete stock following the organization’s policy
- Responsible for stock control and housekeeping operations of warehouse cargo and items
- Key departmental orders into the inventory management system
- Carry out minor maintenance or repair of storeroom material
- Responsible for the preparation of requisitions for supplies and materials
- Responsible for the maintenance of inventory of parts and equipment on hand
- Keep documentation of materials and supplies issued
- Responsible for the preparation of work orders for equipment repairs
- Preserve records and prepare related reports.
- Issues flags on low stocks & follow up with purchase on scheduled arrivals.
REQUIREMENTS
- Minimum graduate with at least 5 years of experience. Some of this should be in the steel industry. Other possible industries can be Oil and gas, Cement. However experience in Manufacturing sector is a must.
- Should be familiar with accounting principles, inventory systems, and storekeeping methods and procedures. It is also vital that they have Knowledge of Tally or any other accounting system.
- Should be able to work with a computer and can utilize purchasing/inventory software, and Microsoft Office applications
LOCATION- ASABA
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RESPONSIBILITIES
- Preparation and reporting of accounting and financial data related to the factory operations
- Manufacturing cost accounting involving investigation, analysis of costs and variances, follow up and reporting, including structured monthly reports.
- Maintains and is responsible for budgeting and cost control using agreed company cost investigation methods.
- Implements and maintains standardized reports for inventory, labour and waste variances, service and quality.
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Measure and report the effectiveness of warehousing activities and employees performance
REQUIREMENTS
- B.Sc/HND in Accounting is a MUST
- Strong knowledge of Tally is a MUST
LOCATION- Orile,VI,Gbagada,Isolo
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RESPONSIBILITIES
- Receive the finished goods produced in factories with control of proper documentations and arrange in finished goods store properly
- Constantly, work with production supervisors by ensuring pallets are always available for production
- Maintain items record, documentation of neccessary information and utilize report to project warehouse status
- Organising and maintaining inventory and storage of products in the finished goods racks
- Report rack damages to the warehouse manager or floor -Line manager and follow up on repair of such racks
- Plan and coordinate and monitor the dispatch of goods from production floor to the finished goods store
- supervise the forklift drivers in prompt movement of finished goods from production to the finished goods store
Requirements
- B.Sc/Hnd in any relevant filed
- 4-5years experience as Logistics Manager(Finished Goods) in a manufacturing company is a MUST
LOCATION- Sango Ota
Method of Application
Interested and qualified candidates should forward their CV to: cv@ascentech.com.ng using the position as subject of email.
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