Latest Jobs at Smart Partners Consulting Limited

Job Responsibilities

• Analyze the sales figures and also predict the volume of future sales in order to maximize profits.
• Ensure that all customers receive service properly.
• Record sales figures and analyse data and forward planning.
• Training new hospitality staff on the establishment’s policies and procedures
• Conduct appraisals and review the performance of the staff.
• Responsible for safety procedures are followed on floor.
• Monitoring financial results based on key performance indicators
• Resolving customer complaints using conflict resolution skills
• Inspect guest areas for cleanliness and deploy custodial staff as necessary.
• Establishing a good rapport with first-time guests leads them to become loyal patrons.
• Monitor the amount of revenue generated by the establishment on a daily basis.
• Identify and Resolve Urgent, legal and security issues.

Requirements

• Minimum of 5 years proven experience as a floor manager or Hotel/Restaurant manager
• Exhibiting leadership ability
• Booking and checking in guests
• Proficient user of Microsoft Office- Excel and PowerPoint
• Reservation management software.
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary School Diploma or Degree in Food Service Management or related field.

Main Objective

• To provide operational leadership and direction for all units under creative and marketing department.

Job Responsibilities
Marketing Strategy:

• Work with website developer and designers to ensure website is user friendly, well-maintained and constantly updated with the latest Technology with an emphasis on merchandising and increasing sales.
• Maintain and update the online marketing plan for the website.
• Develop selling points, key features, and key sales messaging for online promotions and collateral.
• Work with marketing colleagues to create campaigns and improve search engine rankings, increase traffic to the site and strengthen customer loyalty.
• Monitor key performance indicators on the website and develop plans to improve them.
• Develop Strategies to increase traffic to the website with the incorporation of best tools, such as utilizing social media channels, search engine optimization and blogging to maximize revenue.
• Take responsibility for the management and the ongoing coaching of ecommerce team members in line with core skills/competences identified for the roles within best practice guidelines.
• Excellent Leadership and supervising skills to lead, direct and motivate e-commerce teams into meeting performance and growth goals.
• Partner with Operations Team to monitor and ensure stock is at appropriate levels.
• Discuss action planning, including specific milestones, timetables and monitoring activities to keep the team focused and to create and appropriate sense of urgency.
• Work with team to upload products and promotional banners to the website as well as attach prices, attributes and image ID to each product.
• Study front and back-end organization and propose functional recommendations regarding customer buying experience and digital merchandising to enhance web presence.
• Track and reports on all site metrics and statistics to optimize conversion and meet company objectives.
• Implement daily webpage changes (include SEO support) to maintain accuracy of public facing website content and functionality.
• Perform other duties as assigned by line manager
• Responsible for preparing creative look seasonal calendar and assignment of creative team into task.
• Responsible for ensuring all timelines are set and followed by creative team.
• Responsible for engaging other business unit on creative unit seasonal work plan
• Provide complete look for updating and reviewing of merchandising complete look line and database.
• Create matching stories from incoming merchandise using the order worksheet and send looks created to merchandising unit to aid allocation.
• Work with merchandising team to re-merchandise slow sellers in stores by recreating the look to aid sales.
• Responsible for ensuring merchandising complete look line sheet are used for upselling and cross selling.
• Responsible for using color as a guide to merchandise arrangement in store.
• Responsible for products visual merchandising and planning in store layouts to promote cross and up selling.
• Ensure hangers are arranged correctly facing the right away from the customers.
• Ensure every top must have bottoms to go with it. No merchandise most be found without a bottom.
• Responsible for preparing and executing photo shoot creative look essential calendar plan.
• Work remotely with stores to ensure that their windows are done properly and make sure corrections where need be.
• Responsible for changing window display according to theme/cycle and send the image to all store as a guide to ensure uniformity
• Responsible for ensuring external signage is clean and all letters displayed.
• Responsible for changing windows display once in 2 weeks or following schedule time-table.
• In-Store Products Arrangement Compliance Management
• Mannequin Visual Look Management
• Creative Photo-shoot Management
• Stores Seasonal Campaign Idea Generation and Executions
• Stores Voucher and Gift Promotion Management.

Requirements

• Experience: Minimum of 15 years with International Exposure
• Qualification: B.Sc / M.Sc with relevant International Training

Job Responsibilities

• Directs and organizes the activities of the bar and lounge to maintain high standards of beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring guest satisfaction.
• Overseeing the functions of the department to include general bar and lounge service to private functions.
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Monitoring the set-up of the bar, lounge, private functions and hospitalities.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Controls purchases and inventory by meeting with account manager
• Meets restaurant financial objectives by developing financing; establishing banking relationships
• Maintains operations by preparing policies and standard operating procedures
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.

Requirements

• Proven food and beverage management experience
• Minimum of 5 years proven experience as a Manager in Bar and Lounge or in a 5 star hotel.
• Exhibiting leadership ability
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills
• B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
• Up to date with food and beverages trends and best practices.