Latest Jobs at Optimus Bank

Are you an experienced Administrative Officer seeking a more challenging role? 

We have an exciting opportunity for you!

Responsibilities Include:

• Develop and implement maintenance programs, schedules, and procedures to ensure the proper functioning and upkeep of the facility, including mechanical, electrical, and general infrastructure.
• Respond and clear queries/enquiries promptly.
• Conduct regular inspections to identify maintenance, safety hazards, and required repairs.
• Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate.
• Implement and promote sustainable practices within the facility including energy efficiency, waste reduction, recycling, and green initiatives.
• Collaborate with different business units to ensure smooth workflow and address operational issues effectively.
• Manage day-to-day fleet operations, including vehicle assignment, scheduling, fueling, and maintenance to ensure availability and reliability of vehicles for the bank’s operations.
• Ensure compliance with health and safety regulations and standards to maintain a safe and secure working environment.

Requirements

• Bachelor's degree in Business, Finance, or related field
• 3-5 years' experience in branch and general administration
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

go to method of application »

Key Responsibilities & Duties Include:

• ATM cash loading/Reconciliation
• Optimizing of Cash in vault
• Supervising/Coordination of Cash sorting related activities
• Ensure proper maintenance of Various Records/Registers
• Supervising all tellering activities
• Ensure effective and timely service delivery to customers at all customer service unit.
• Ensure efficient Turn Around Time (TAT)in line with service level agreements.
• Ensure timely and error free processing of transactions.
• Ensure timely execution of end-of-day procedures including reports.
• Ensure Zero Fraud Tolerance and Regulatory Infraction
• Serve as back up to the Head, Cash Management and Branch Operations

Requirements

Education/Qualification

• A Bachelor of either Finance, Business Administration, Economics, or any related field.

Experience

• Minimum of 2 years’ banking experience in Cash Management.

go to method of application »

Key Responsibilities & Duties

• Ensure effective administration of the cash management and vault access control
• Liaise with all internal and external auditors to ensure there are no exceptions or penalties/fines.
• Regular review of reports and internal ledgers.
• Ensure all possible failure points/lapses in branch operations are identified and resolved.
• Create a positive, supportive, and collaborative work environment for efficient internal customer service delivery.
• Ensure Prompt rendition of all required regulatory and internal reports.
• Business Office Staff supervision and coordination
• Availing Branch-wide Transaction Approval
• Customer Service Bench marking Standards Maintenance
• Customer Complaints Management
• Ensure adequate training for all staff
• Coordination of Bank-wide Cash Management Unit
• Proofs Preparation and Transactions Reconciliation
• Regulatory compliance and monitoring
• Builds Customers Interest in the Bank’s Products and Services
• Drive digital adoption in line with the Bank’s strategy

Requirements

Education/Qualification

• A Bachelor of either Finance, Business Administration, Economics, or any related field.

Experience

• Minimum of 5 years’ banking experience in Branch Operations.