Latest Jobs at MTN Nigeria

Reports To: General Manager - Enterprise Marketing

Division: Enterprise Business

Mission:

• To drive the development of new products and enhancements of existing solutions, in line with MTN Business strategy and in a manner that positions MTN as a force within the technology space,
• To ensure relevant stakeholders understand the lead-to-cash (L2C) process for all solutions/ services, leveraging robust change management and capacity development techniques.
• To facilitate the delivery of other services through MTN ecosystem partners, driving robust engagement with key internal and external stakeholders.
• To enhance key support processes (fulfilment, assurance, billing, reporting, etc.), leveraging technology (AI, automation etc.) in line with MTN Business strategy to convert client support requirements into effective solutions/processes.

Description:

• Drive the development of products and solutions based on relevant market and business needs, as defined by the unit’s key stakeholders (EB-Segments, Clients services, Sales, Business Development and outside EB)
• • Plan and coordinate product and service delivery efforts through detailed analysis & elicitation, design review & validation within the delivery value chain 
  •  Drive the enrichment of EB product & service roadmap following customer needs, technology refresh & digital transformation through:
  • • Coordination with Segments team, IT & Networks on key platforms & solutions evolution with a view to enriching & expanding the EB product feature & function list extracting value to the business through proposition development with segment team.
    • Interlocking with the Partnership/IT teams to discover critical capability & ecosystem partners leveraging & enhancing product & services delivery to achieve business value.
• Adopt robust business analysis practices to ensure adequate solutioning/ architecting:
• • Facilitating cross-functional engagements with relevant stakeholders in EB-Segments, Clients services, Sales, Business Dev & outside EB to support requirement reviews, analysis, management & documentation with the aim of delivering business value. 
  • Document detailed business requirements for the proposed concepts/ business constructs from key stakeholders.
  • Ensure robustness of testing and delivery of solution that meets customers’ needs
• Drive E2E management of the product and initiative development process, in terms of quality, timely delivery and scope management
• • Facilitate effective scoping and phasing of product deliveries within agreed timelines
  • Maintain in-life products and services within the distinct Enterprise Solutions Product strategy.
  • Manage product withdrawal, ensuring that alternative solutions are available to customers, that a migration path to alternative services is properly planned and that the changes are effectively communicated.
  • Regular coordination with the quality assurance & testing team for scripting testcases, product validations, spotting any deviations from the agreed business requirements & performing periodic product quality & performance checks to lift product quality via:
  • • Rendering support in fixing issues identified 
    • Or raising change requests where necessary to facilitate improvements & enhancements.
  • Ensure full integration of quality management processes within all activities of Propositions and Product Development Group and ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Performance management and reporting - Interlocking with Business intelligence team to ensure product performance & revenue insights are accurately reported & consistently monitoring product performance if there are any deviations from the budget with the aim of:
• Investigating any anomaly in the product configuration.
• Engaging the Segments/CVM team & suggesting possible interventions to improve the product performance. 
• Engaging IT operations in the event of possible defects & resolutions 
• Contribute to effective change/ transition management, as part of the GTM planning and execution
• • Document relevant processes and artifacts e.g., FAQs, customer journeys, Lead-to-Cash (L2C) & Issue -resolution and escalation path (T2R) documentations.
  • Maintain and manage a transition checklist to govern the go-live/ transition to production process.
  • Establish post-implementation monitoring and early-life support structures, facilitating early resolution of issues.  
• Render prompt solutions support to Segment teams, Sales & Clients success team on new product delivered through:
• • Periodic trainings & support on new products & services delivered. 
  • Periodic participation in key customer meetings & workshops to enhance closure of major customer deals. 
• Review market and internal conditions and provide professional input and contribute to the development of strategies for ES Propositions and Marketing Relations, demonstrating an understanding of MTNN business strategies and needs of the customer.
• To understand the business requirements of the Client Success team and conduct robust analysis that would support the design/ deployment of effective solutions, leverage robust business analysis and Change management practices and frameworks.
• Drive the enhancement of delivery/ support processes (fulfilment, assurance, billing, reporting, etc.) associated to various solutions (voice, data, converged/ ICT), based on relevant market and business needs. 
• Serve as the product owner for all FAB-related deployment activities, effectively carrying out all responsibilities of the product owner as defined by the SCRUM framework. 
• Continuously review existing processes and automation needs across customer support platforms, ensuring they evolve with new technologies to improve overall process efficiency

Education:

• First degree in any related discipline
• Fluent in English and language of country preferable
• Master’s degree in product development, business analysis, system engineering, project management will be an added advantage

Experience:

9 - 17 years’ experience which includes:

• Manager track record of 3 years or more; with at least 3 years in relevant ICT sector 
• Combination of telecommunication and technology experience is an added advantage
• Advanced business analysis and solution architecting experience

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Reports To: Senior Manager - Business Continuity Management and Operational Risk

Division: Risk and Compliance

Mission:

• Establish, embed, and continuously improve MTNN’s Operational Risk Management (ORM) framework to identify, assess, mitigate, monitor, and report operational risks across the business.
• Enable business performance and resilience by strengthening control effectiveness, reducing operational losses and service disruptions, and supporting informed risk-taking within risk appetite.
• Provide independent, trusted advisory and challenge to business/process owners, ensuring consistent application of operational risk tools (e.g., RCSA, KRIs, loss event management, scenario analysis) and timely closure of risk actions.

Description:

• Develop and assure the Operational Risk Management Framework (ORMF).
• Develop, deploy and continuously improve the Operational Risk Management Framework, policies, standards, taxonomy and procedures aligned with MTN Group requirements.
• Facilitate enterprise-wide Operational Risk and Control Self-Assessments (RCSA) for critical processes; ensure risks, controls, and action plans are documented and maintained.
• Design and maintain Key Risk Indicators (KRIs) and thresholds; monitor performance and escalate breaches with root cause analysis and corrective actions.
• Manage operational loss events and incident reporting lifecycle (capture, classification, validation, analysis, reporting and lessons learned).
• Perform scenario analysis for severe-but-plausible events (technology failure, vendor outage, fraud, process breakdown, people risk) and support mitigation planning.
• Provide risk and control advisory during change initiatives (new products, partnerships, outsourcing, system implementations) and ensure risk-by-design.
• Coordinate and track remediation of audit/assurance findings related to operational risk and internal controls, report progress to governance forums.
• Maintain the Operational Risk Register and dashboards; provide timely reporting to Management, Governance Committees and MTN Group Risk and Compliance.
• Partner with Procurement and vendor owners to strengthen third-party operational risk controls (due diligence inputs, control requirements, performance monitoring and issue management).
• Serve as subject matter expert for ORM in governance forums, including risk committees and operational resilience working groups.

Education:

• Bachelor’s degree in business, Finance, Accounting, Engineering, Computer Science, Economics or related discipline
• Relevant professional certification is an advantage (e.g., CRM/PRM/FRM, ISO 31000, CISA/CISM, IRM, CIA)
• Fluent in English

Experience:

6 – 13 years’ experience which includes:

• At least 3 years in Operational Risk, Internal Controls, Internal Audit, Enterprise Risk, Compliance, Fraud Risk or similar
• Experience facilitating risk assessments (RCSA), developing KRIs and operational risk reporting
• Demonstrable experience working with senior management and cross-functional teams
• Understanding of the Nigerian telecommunications industry and regulatory environment is an advantage
• Experience in supervising/managing others

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Reports To: Senior Manager - Geo Marketing Visualization and Research

Division: Marketing 

Mission:

• To manage end-to-end Engine Room Program in assigned region including generation of key reports, analysis, interpretation and distillation of intelligent information, as well as design and monitoring of targeted commercial interventions, towards ensuring the business revenue and market share targets are met and exceeded. 

Description:

• Own the geo-marketing analytics roadmap:
• •  BI architecture
  •  Automation
  •  Advanced analytics use cases
• Define standards for:
• •  Regional dashboards
  •  KPI definitions
  •  Data governance
• Drive predictive and prescriptive analytics adoption:
• •  Demand forecasting
  •  Acquisition opportunity & saturation modeling
  •  Network/Device technology adoption curve projection
• Ensure one version of truth across Commercial, Network & Sales.
• Sponsor advanced tools (AI, spatial modeling, external data fusion).
• Define geo-segmentation strategy:
• •  Urban / semi-urban / rural
  •  Income & demand proxies
  •  Behavioral clusters
  •  Device/Technology adoption
• Lead white-space identification for:
• •  Network expansion
  •  Technology Upgrade
  •  Device penetration
  •  Rural expansion
• Embed geo-marketing into:
• •  Go-to-market planning
  •  Localized pricing & offers
  •  Channel strategy
• Integrate external intelligence (demographics, mobility, competition, technology).
• Utilize Regional Analytics (Engine rooms) to develop and propose recommendations on solutions to drive revenue generation in consultation with other key stakeholders. 
• Translate complex analytics into clear strategic narratives.
• Influence decisions across silos without formal authority

Education:

• A first degree in Computer Science, Information Systems Management, Statistics, Mathematics, Data Science, Analytics, Business, or any related discipline, complemented by relevant professional experience and appropriate on‑the‑job training.
• Master of Business Administration highly desirable. 
• Fluency in English.

Experience:

6–13 years’ experience that includes:

• Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others.
• Experience working in a medium- to large organization.
• Minimum of 2-3 years in information systems and/or analytics, preferably in business intelligence or data analytics (building and managing enterprise-wide reports and dashboards).
• Relevant experience as a project manager and/or a business process analyst
• Proven experience with big data platforms, analytics, product selection, and proof-of-concept evaluation
• Expert-level in SQL and data warehousing
• Product and marketing management experience is highly desirable.
• Strong knowledge of business intelligence and analytics products, best practices, and implementation approaches is required.
• Digital channel performance (apps, USSD, web)

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Reports To: Manager - Service Performance

Division: Information Technology

Mission:

• Develop a service improvement plan for all internal and business operational teams
• Manage measurement systems to track adoption, utilization and proficiency of IT services.

Description:

• Disseminate information and liaise with other service Management areas to drive service delivery
• Gather business requirements and translate to IT deliverables based on MTNN business plan.
• Negotiate and agree on SLAs with the business unit and OLA with other supporting business units
• Drive the implementation of vendor contracts to support IT objectives and validate adoption of IT service offerings
• Facilitate meetings with various IT units to discuss and resolve escalated or identified customers issues
• Manage and report on vendor performance as regards CSI initiatives implemented
• Engage teams for improvement areas and follow-up with implementation of improvements to improve service and process performance
• Coordinate and facilitate the CSI process, ensuring ongoing service improvement.
• Develop and maintain the CSI register, tracking and prioritizing improvement opportunities.
• Collaborate with stakeholders to identify and prioritize areas for improvement.
• Develop and maintain service reports, dashboards, and metrics.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Coordinate and support improvement initiatives, ensuring successful implementation.
• Collaborate with process owners to develop and implement improvements.
• Monitor and report on initiative progress.
• Be an active and visible advocate of Release and Service improvement management.  
• Create and enable reinforcement mechanisms and celebrations of success. 
• Smooth running of the CSI process. Ensuring that services improvement areas are identified, analyzed and followed up for implementation with minimal or no loss to the business. 
• Ensure compliance to ISO20000 standards and regulatory requirements
• Ensure alignment between the SDLC process , Agile process and Release Management process
• Conduct organizational assessments to determine the current readiness and capability for change.; Assess Organizational Design impacts during the change process

Education:

• First Degree in Computer Science or an IT equivalent degree 
• Fluent in English 
• Foundation Certificate in ITILv4 – IT Service Management
• Practitioner in ITIL Service Level Management will be an added advantage

Experience:

3 – 7 years of experience  in an area of specialization; with experience in supervising others

• Experience working in a medium organization 
• Experience in Service Level Management 
• Experience in IT support experience
• Relationship Management skills
• Project management Experience
• Experience dealing with change management issues
• Experience working with a range of Service providers
• Understanding of Service delivery and service support environment
• Demonstrate productivity, initiative, professionalism, customer service attitude, attention to detail and quality, ability to multitask, team focus, strong interpersonal skills, strong verbal and written communication skills.
• Strong business knowledge and operational management experience
• Deep understanding and experience with IT technical systems including applications, servers, networking components, backups, disaster recovery, as appropriate.
• Excellent client service skills
• Effective problem-solving and negotiating skills
• Demonstrates competency in stakeholder management, change management, and influencing without authority

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Reports To: General Manager - Financial Planning

Division: Finance

Mission:

• To manage the Financial Systems and Control function with respect to systems deployments, implementation, integration, controls, configurations and settings, ensuring optimal performance and continuously meeting the technical and business support needs and expectations of all financial systems users within MTNN

Description:

• Manage and coordinate the integration of MTNN financial systems such as Oracle Cloud ERP with those of MTNN acquired organizations, monitoring the implementation of new financial systems and seamless transition from old to new system.
• Provide adequate technical support during integration to ensure proper implementation of system integration initiatives across various platforms.
• Participate in activities involving proper implementation and appropriate use of the ERP System, ensuring all platforms are correctly dimensioned for present and future requirements.
• Manage and coordinate ERP system support activities in order to ensure effective data planning and optimal system utilization.
• Analyze, develop, implement and manage financial data and system controls
• Evaluate and recommend methods, tools and systems deemed necessary for optimal systems functioning for procurement, gathering information related to information technology trends and keep abreast of developments.
• Monitor compliance with MTN Nigeria policies and Group directives and best practices for managing financial systems and information.
• Represent the Cloud Operate team in the weekly IT technical review session and weekly change control board and present emerging changes from Boost ERP Cloud platforms such as Quarterly releases, Security patch updates on PaaS platform etc. to local IT Support Team such as Release management, Change Team, IT ERP Team and other local stakeholders.
• Manage the impact analysis of Oracle functional quarterly releases on the OPCO specific features of Cloud ERP Solution and other third-party integrations in conjunction with local IT Support Team.
• Foster interdepartmental collaboration with Marketing, S&D, Network Group, IS, Customer Operations on issues relating to usage of Oracle Cloud ERP 
• Work with cross-functional teams, internal and external to MTNN to ensure all finance related systems conform to MTN group standards and GAAP. 
• Collaborate with IS to manage systems upgrade, database issues, and all core system related problems including licensing, change requirements, applying patches and fixes.
• Facilitate effective use of the Oracle Cloud ERP 

Education:

• First degree in Computer Science or any other related discipline and accounting professional certification. E.g. ACCA, ACA, CIMA
• Fluent in English
• Possession of a professional certification (Certified Information Systems Auditor)

Experience:

9 - 17 years’ experience which includes:

• Minimum of 5 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization 
• Experience in business/systems analysis
• Extensive hands-on experience in ERP implementation and other financial systems
• Systems integration, project management and human resource management

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Reports To: Manager - FTTH Service Assurance

Division: Fixed Broadband

Mission:

• To ensure the efficient and high-quality fulfillment of FTTH (Fiber to the Home) services by managing assurance activities across the service delivery lifecycle. This includes validating Fibre Access Terminal (FAT) readiness, ensuring accurate service order processing, coordinating vendor activities, and resolving activation-related issues. The role is critical in maintaining service integrity, minimizing delays, and ensuring installations meet MTN,s technical, operational, and customer experience standards. 
• The FTTH Engineer also plays a key role in identifying service gaps, recommending process improvements, and supporting compliance with internal policies and industry best practices. By proactively monitoring fulfillment performance and collaborating with cross-functional teams, the role contributes to the continuous improvement of network reliability, customer satisfaction, and operational efficiency.

Description:

• Oversee FAT (Fibre Access Terminal) validation and extension, ensuring all terminals are accurately mapped, tagged, and linked to corresponding service orders in alignment with network planning and service delivery standards.
• Support FAT expansion initiatives by coordinating with planning and rollout teams to ensure adequate coverage and capacity for growing customer demand.
• Monitor and validate service orders to ensure they meet technical specifications, customer requirements, and SLA timelines.
• Coordinate with internal teams (e.g., Network Operations, Sales, Customer Management, and Service Fulfillment) to ensure timely activation of FTTH services and swift resolution of bottlenecks affecting service delivery.
• Escalate service delays, technical faults, or vendor non-compliance to relevant stakeholders for prompt resolution and follow-through.
• Maintain comprehensive documentation of service fulfillment processes, including FAT records, Installation workflows, and exception handling logs.
• Conduct root cause analysis on failed or delayed activations and recommend corrective actions to improve service reliability and reduce repeat faults.
• Collaborate with the Home Pass and Infrastructure Planning teams to ensure FAT capacity and fibre optics infrastructure expansion align with rollout targets and customer acquisition goals.
• Participate in internal audits, compliance checks, and quality assurance reviews related to FTTH service delivery and infrastructure integrity.
• Support continuous improvement initiatives by identifying process gaps and contributing to the development of SOPs, technical guidelines, and onboarding documentation.
• Provide technical input during internal meetings and contribute to performance reviews, ensuring alignment with operational KPIs and strategic goals.

Education:

• Bachelor degree in Telecommunications Electrical/Electronics/Computer Engineering Project Management, or related field 
• Certification in FTTH GPON, CFOT, Any Quality related  Certification
• Fluent in English 

Experience:

3-7 years experience which includes

• Minimum of 3 years experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization and a multi-vendor network environment, preferably a telecommunications business environment.
• Field experience in Incidence management, fiber expansion on FTTH network, including quality assurance of fiber deployment.
• A good knowledge of GPON, LAN and related access technologies. 

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Reports To: Manager - FTTH Service Assurance

Division: Fixed Broadband

Mission:

• To ensure the efficient and high-quality fulfillment of FTTH (Fiber to the Home) services by managing assurance activities across the service delivery lifecycle. This includes validating Fibre Access Terminal (FAT) readiness, ensuring accurate service order processing, coordinating vendor activities, and resolving activation-related issues. The role is critical in maintaining service integrity, minimizing delays, and ensuring installations meet MTN,s technical, operational, and customer experience standards. 
• The FTTH Engineer also plays a key role in identifying service gaps, recommending process improvements, and supporting compliance with internal policies and industry best practices. By proactively monitoring fulfillment performance and collaborating with cross-functional teams, the role contributes to the continuous improvement of network reliability, customer satisfaction, and operational efficiency.

Description:

• Oversee FAT (Fibre Access Terminal) validation and extension, ensuring all terminals are accurately mapped, tagged, and linked to corresponding service orders in alignment with network planning and service delivery standards.
• Support FAT expansion initiatives by coordinating with planning and rollout teams to ensure adequate coverage and capacity for growing customer demand.
• Monitor and validate service orders to ensure they meet technical specifications, customer requirements, and SLA timelines.
• Coordinate with internal teams (e.g., Network Operations, Sales, Customer Management, and Service Fulfillment) to ensure timely activation of FTTH services and swift resolution of bottlenecks affecting service delivery.
• Escalate service delays, technical faults, or vendor non-compliance to relevant stakeholders for prompt resolution and follow-through.
• Maintain comprehensive documentation of service fulfillment processes, including FAT records, Installation workflows, and exception handling logs.
• Conduct root cause analysis on failed or delayed activations and recommend corrective actions to improve service reliability and reduce repeat faults.
• Collaborate with the Home Pass and Infrastructure Planning teams to ensure FAT capacity and fibre optics infrastructure expansion align with rollout targets and customer acquisition goals.
• Participate in internal audits, compliance checks, and quality assurance reviews related to FTTH service delivery and infrastructure integrity.
• Support continuous improvement initiatives by identifying process gaps and contributing to the development of SOPs, technical guidelines, and onboarding documentation.
• Provide technical input during internal meetings and contribute to performance reviews, ensuring alignment with operational KPIs and strategic goals.

Education:

• Bachelor degree in Telecommunications Electrical/Electronics/Computer Engineering Project Management, or related field 
• Certification in FTTH GPON, CFOT, Any Quality related  Certification
• Fluent in English 

Experience:

3-7 years experience which includes

• Minimum of 3 years experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization and a multi-vendor network environment, preferably a telecommunications business environment.
• Field experience in Incidence management, fiber expansion on FTTH network, including quality assurance of fiber deployment.
• A good knowledge of GPON, LAN and related access technologies. 

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Reports To: General Manager - Regional Operations Lagos

Division: Sales and Distribution

Mission:

• To demonstrate a strong competence in business analysis, business performance reporting, project management, planning, performance tracking and gaps analysis.
• Coordination of regional sales activities, liaising with RGM, and HQ business support team on regional input and deliverables.
• To mine and manage data aimed at providing insights for optimal regional performance. 
• To generate and regularly update performance dashboards and charts for the different Sub-regions in the region.

Description:

• Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
• Monitor sales performance against revenue performance and identifying gaps and opportunities.
• Analyze site profitability by customer and ARPU segmentation.
• Evaluate cost structures associated with sales campaigns, and customer acquisition.
• Track and monitor GC to MoMo wallet conversion ratio
• Track and analyze variances in regional sales scheme and suggest corrective actions.
• Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
• Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
• Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
• Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
• Track RD’s performance across KPI’s.
• Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
• Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
• Assess the effectiveness of regional promotional campaigns in driving subscriber growth.

Education:

• First degree in Economics, Business Administration, Actuarial science or any related discipline 
• Data Analytics skills required.
• Good written and spoken English 

Experience:

3-7 years’ experience in Data Analytics/Management and/or Processes Management 

• Experience working in a medium organization: 
• Reporting, sales/marketing or related function 
• Experience using Data Mining Tools 
• Telecoms experience would be an added advantage.

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Reports To: Senior Manager - Client Success

Division: Enterprise Business

Mission:

• Assures consistent quality of customer service management by developing and enforcing good policies, processes, procedures and systems; validating processes; providing documentation and managing implemented control.

Description:

• Manages process documentation for all Enterprise Business departments and units; ensures these are updated regularly and implement spot-checks to ensure compliance the processes
• Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring access to critical systems/applications
• Work closely with Internal Audit & Forensic Services (IAFS) & external regulators to drive closure of all audit recommendations and actions in a timely manner
• Manages SLAs and contract agreements with all EB customers. Manages SLAs with Client Success vendors to drive strict adherence to agreed service levels. Also manages OLAs with internal support teams in IT, Network & CRX.
• Drives quality assurance testing of new products, solutions, customer management applications and other business support systems (BSS). Executes User Acceptance Testing (UAT), sanity testing and regression testing across products and applications
• Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Manages customer experience across all enterprise products, services, solutions, processes, service delivery channels, customer touchpoints, product development and sales engagement
• Executes total quality management standards in process review, documentation, updates and validation. Ensures that the units and departmental PPPs are customer focused, efficient and quality minded

Education:

• First Degree or equivalent in Social or Management Science Course
• Professional Certification or MBA/MSC (added advantage)
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in channel, order, inventory and customer management
• Experience in a customer service environment in the telecommunications industry.
• Experience in customer management, SLA management and/or TQM
• Experience in helpdesk supporting enterprise and ICT solutions
• Advanced proficiency in the use of customer management and billing systems
• Membership of Professional Customer Service/Relations associations
• Advanced proficiency in the use of incident management tools
• Advanced proficiency in Microsoft Office applications, Visio and Projects

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Reports To: Manager - Pricing Voice International and Roaming Services

Division: Marketing 

Mission:

• To support a product from inception to implementation by providing management with financial information e.g. business cases, financial feasibility, ongoing performance, revenue splits, rates to be applied as well as determining the business rules relating to the product

Description:

• Evaluate the impact of various management proposals, provide supporting data and information for decision support and maintain formal processes through to proposal (Business Cases Development).
• Evaluate the impact of MTNN Value Propositions and P&S to ensure that insights on performance and review of such (VP and P&S) are provided for decision making.
• Incorporate business rules within a financial model to enable the effective evaluation of products (data, digital, devices & combos).
• Recommend alternative business case and/or financial scenarios to achieve the most favorable financial return and risk profile for MTNN.
• Research and provide on-going reporting and performance monitoring on useful competitive intelligence from multiple data sources.
• Prepare pricing and proposition documents for management approval as per agreed process design.
• Supervise Tariff Administrator to ensure rates have been setup on the rating systems as approved on the rate control documents.
• Monitor and ensure adherence to MTNN tariff strategy and ensure all documented and implemented rates are as approved by the Business.
• Benchmark competition and international operators tariff regimes in order to advice and recommend appropriate actions to the Business.
• Prepare pricing and proposition documents for management approval as per agreed process design.
• Team up closely with Product and Services, Business and Consumer Divisions (Marketing Department) to provide continuous 2-way communication regarding the financial aspects of the product under assessment.
• Participate in the entire project lifecycle from new product evaluation and product implementation to ongoing product evaluation.
• Act as a key partner to the creation of appropriate business case financial metrics and the continual assessment of the appropriate application of these metrics to financial analysis.

Education:

• First degree in related discipline
• Fluent in English

Experience:

3-7 years’ experience which includes

• Experience working in a medium organization
• Financial Management or Product Evaluation experience
• Experience in Financial Modeling
• Experience in data mining and data analysis