Latest Jobs at MTN Nigeria

Reports To: Senior Manager - Enterprise Business Sales East

Division: Enterprise Business

Mission:

• To develop and drive the Regional Enterprise Business to include  SME, Corporates  and Public  Sectors sales strategy in the regions to ensure return on investments, profitability and customer satisfaction.

Description:

• Implement standard sales strategies developed by EBU Senior Manager Regional Sales ensuring that they are tailored to the needs of the region or sales campaign.
• Review market and internal conditions and develop sales strategy that grows MTN Business revenue streams and exceeds individual targets and objectives and assist department in planning and developing budgets for the upcoming year.
• Integrate quality management procedures to all business processes within the regional sales function and their effective deployment on a day-to-day basis.
• Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas: 
  •     Key Performance Indicators (KPI) & Objective Setting
  •     Target allocation & assignment
  •     Account assignment
  •     Account management
  •     Contact & sales campaign strategy 
  •     Account Development Plans (ADP)
  •     Customer satisfaction
  •     Coaching of Account Partners
  •     Effective resource allocation for regional coverage
• Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.

Education:

• First degree in any related discipline 
• Fluent in English
• Masters degree in Business Administration will be an added advantage

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in the enterprise market and sales management in the telecommunications industry
• Experience in developing key accounts as well as sourcing new business opportunities
• Knowledge of functions and operations of the Telecommunications industry

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Reports To: Senior Manager - Growth and New Business Platforms

Division: Information Technology

Mission:

• To drive business success through Innovation, application of modern and emerging technology in solving business problems and unlocking new growth opportunities.

Description:

• Understand the various solutions needed to enable the commercial success of a Mobile Advertising business
• Build and evolve MTN’s mobile advertising platforms
• Implement data monetization APIs driving new revenue for our Mobile Advertising business
• Build and improve on DevOps practices and framework enabling MTN’s software engineering for Mobile Advertising and other initiatives.
• Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
• Conduct a post implementation review and documentation and follow up on outstanding items.
• Manage documentation process, ensuring completeness and easy referral to project documents.

Education:

• First degree in any related discipline
• Postgraduate degree would be an advantage.
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Experience working in a medium organization.
• Experience in software engineering, design and development.
• Research and Innovation Management
• Hands-on experience with emerging technologies such as AI/ML, Cloud, IoT, Blockchain etc. 

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Reports To: Senior Manager - Value Sales

Division: Enterprise Business

Mission:

• The Senior Specialist, ICT Solution Sales will drive revenue growth by developing and closing ICT solution opportunities across targeted enterprise segments. The role is responsible for positioning MTN Nigeria as a trusted digital transformation partner by engaging customers, understanding their business needs, and designing tailored ICT solutions that deliver measurable value. 

Description:

• Lead customer conversations to uncover business and technology challenges, translating them into ICT solution opportunities.
• Develop and present compelling solution proposals and value propositions tailored to customer needs.
• Coordinate with presales, product, and technical teams to craft fit-for-purpose solutions (Cloud, Data Center, Security, Unified Communications, IoT, Managed Services, etc.).
• Conduct product demonstrations, proof-of-concepts, and customer workshops where required.
• Work closely with internal teams (Presales, Marketing, Finance, Legal, and Service Delivery) to ensure successful closure and handover of deals.
• Ensure compliance with MTN sales governance processes, pricing models, and contract terms.
• Ensure full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day-to-day basis.
• Support the delivery of customer success initiatives, ensuring high adoption and retention.

Education:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
• Postgraduate qualification (MBA, MSc) is an advantage.
• Relevant professional certifications (Cloud, Networking, Cybersecurity, ITIL, Sales/Consulting) preferred. 
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Experience in ICT solution sales, account management, or consulting in Telco, IT, or Systems Integrator environment.
• Demonstrated track record of achieving/exceeding ICT sales targets in enterprise accounts.
• Deep understanding of enterprise ICT solutions: Cloud & Data Center, Cybersecurity, Networking, UC&C, IoT, and Managed Services.
• Strong consultative selling, solution design, and negotiation skills.
• High Proficiency in M365 and agile tools

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Reports To: Manager - EB Sales Large and Medium Enterprise SouthWest

Division: Enterprise Business

Mission:

• To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
• To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.

Description:

• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business

Education:

• First degree in related discipline 
• Experience working in a medium organization

Experience:

3-7 years’ experience which includes

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
• Experience working in a medium organization.
• Experience in internal audit function

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Job Summary

Specialist - International Remittance (Product Manager) is responsible for the development, delivery & implementation of the Intra Africa Remittance product strategy & roadmap. The role is also responsible for the development of user stories and working with stakeholders for prompt delivery of prioritized backlogs and the delivery of priorities of the Group Finco, Remittance portfolio.

Description:

• Manage the Intra Africa remittance products portfolio as directed by the functional lead.
• Work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features.
• Implement the strategic objectives of the remittances vertical as directed by the functional lead. 
• Support the functional lead to manage & Monitor projects and/or implements offers, from technical feasibility assessment to market launch, offer animation.
• Work with the functional lead to identify opportunities, growth levers and design the product & Opcos roadmaps in line with the overall strategy, market dynamics and customer requirements.
• Attend assessment meetings on the technical feasibility of offers (e.g. feasibility study)
• Develop and provide periodic reports describing on implementation status and product performance metrics.  
• Participate in the Product design, contract, commercial model, GTM, process, systems, partnerships and implementation.
• Support MoMo PSB (as required) with implementing the Intra Africa Remittance products and services providing support as needed
• Manage the Intra Africa Remittance product development, business plan and product offers
• Work with the stakeholders (including other Opcos) for Intra Africa Remittance solution product design, development, coordinate tests and facilitate the release.
• Contribute to the development of Go-To-Market strategies for new the Intra Africa Remittance products or enhancements.
• Contribute to the development of product vision, roadmap, and growth opportunities.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure product development focuses on those with maximum value in alignment with product strategy.
• Provide backlog management, iteration planning, and elaboration of the user stories.
• Facilitate prompt delivery of prioritized product feature backlogs and development.
• Research and analyze the regional market, the users, competitors and industry leaders, and the roadmap for the product.
• Keep abreast with Agile/Scrum best practices and new trends

All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’.

Qualifications

Education:

• First degree in any related discipline or its equivalent in area of specialization
• Relevant post graduate qualification may be an added advantage

Experience:

• 3 - 7 Years' experience including in Fintech/Financial Services
• At least 2 years’ experience in Remittance Product/Service Management 
• Experience with Agile delivery and Development Operations frameworks
• Experience working in a medium to large organization 
• Experience with Scrum and Agile Software Development Methodology
• Understanding of emerging markets is advantageous 
• Pan Africa multi-cultural experience is advantageous

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Job Summary

The Specialist, Internal Control is responsible for supporting a strong internal control environment by developing, implementing, and monitoring policies, procedures, and compliance standards. The role drives consistency and standardization across business processes, maintains an up‑to‑date internal control universe, and supports the Manager, Internal Control, in overseeing the adequacy and effectiveness of the company’s internal control framework.

Description

Strategy, Governance & Performance Management

• Execute the internal control functional strategy in alignment with business and divisional objectives.
• Support the review and enhancement of the internal control roadmap and transformation initiatives.
• Implement governance frameworks, risk mitigation measures, and standardized controls across the OpCo.
• Participate in strategic meetings and escalate key risks, issues, or delivery constraints to the functional lead.
• Support SLA and KPI evaluations where required and ensure alignment with approved budgets.

Process, Financial & Treasury Internal Controls

• Design, implement, test, and continuously improve financial, operational, and treasury internal controls across products, channels, and platforms.
• Conduct independent reviews of transaction flows, reconciliations, revenue assurance, settlement processes, liquidity, treasury operations, float management, and third‑party financial exposures.
• Review and oversee settlement accounts, trust/float accounts, funding flows, and inter‑company arrangements to ensure strong control governance.
• Ensure compliance with CBN regulations, PSB guidelines, group policies, and internal control standards.

Risk Management & Regulatory Compliance

• Identify, assess, document, and monitor financial, operational, regulatory, and technology‑enabled risks.
• Maintain an up‑to‑date Risk and Control Matrix (RACM) capturing all control deficiencies, audit issues, and regulatory findings with defined remediation actions.
• Track remediation progress, escalate overdue or high‑risk issues, and ensure accountability for resolution.
• Support internal and external audits and regulatory examinations, providing assurance over control effectiveness.

Reporting, Analytics & Control Assurance

• Develop and maintain internal control monitoring and reporting frameworks for management and governance forums.
• Provide timely, accurate risk, control, and financial review reports to internal stakeholders.
• Deliver regular and ad‑hoc progress reporting to the functional lead in line with agreed metrics.

Operational Excellence & Control Culture

• Evaluate the effectiveness and efficiency of internal control frameworks and recommend improvements.
• Promote a strong risk and control culture across the business.
• Support protection of financial systems, information assets, and customer data in compliance with information security and data protection standards.
• Facilitate benchmarking against industry standards and leading FinTech / PSB practices.
• Perform other internal control‑related duties as assigned.

All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’.

Qualifications

Education

• A degree in Business Administration/Management, Finance, Accounting, Business Science
• Professional qualifications (ACCA, CRISC, FRM, CISA, CISM, CIA, ERM, etc.) are advantageous

Experience:

• 3–7 years’ experience in Internal Control, E-Business or related field
• Experience in Fintech and Banking
• Experience in process and financial control issues, regulatory compliance, risk management and control improvement
• Experience in Internal Controls oversight, Fraud Investigation, Risk Management, Audit, RAFM
• Understanding of IIA standards, COSO, ERM and Internal Control Frameworks
• Experience in multinational/global enterprises and emerging markets preferred

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Job Summary

The Product Specialist is accountable for the successful delivery, performance, and continuous improvement of Bill Payment products and App Channel experiences. This role ensures that product initiatives are aligned with strategic business goals, meet regulatory and operational standards, and are efficiently executed through cross-functional collaboration.

Description

Strategy & Product Development

• Execute quarterly product roadmaps for bill payments and app features.
• Roll out new billers, services, and value-added functionalities.
• Use analytics and customer insights to enhance features and user experience.
• Support strategic planning with performance reports and insights.

Partner & Integration Management

• Manage onboarding and integration of billers (utilities, telecoms, government, etc.).
• Coordinate with API and technology teams for seamless in-app integrations.

Performance & Customer Experience

• Drive growth in transaction volume and app engagement.
• Reduce failed transactions and improve service uptime.
• Deliver frictionless, end-to-end user journeys across all channels.

Operational Delivery

• Collaborate with cross-functional teams (UX, tech, marketing, compliance).
• Prioritize product backlogs and participate in agile sprints.
• Lead testing (UAT, integration, regression) and ensure timely releases.
• Monitor KPIs, incident logs, and customer feedback for continuous improvement.

Governance & Compliance

• Participate in product governance and risk forums.
• Ensure regulatory compliance and internal audit readiness.
• Implement controls to prevent revenue leakage and ensure data integrity.
• Reporting & Budgeting
• Provide weekly/monthly reports on product performance and issues.
• Support budget planning and cost optimization initiatives

All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’

Qualifications

Education:

• First degree in Computer Science, Engineering, or related field
• Relevant postgraduate education is an advantage
• Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience

• Minimum of 3 - 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry
• At least 4 years’ experience in Payments / financial digital product development & management and implementation of mobile app channels
• Experience in leading and implementing innovative Fintech products and within the Telco, financial or banking industry
• Knowledge of user interaction design, user-centric experience design, brand identity management, digital marketing, and the creative process
• Experience with Agile delivery and Development Operations frameworks
• Experience in ecommerce and electronic payment business is advantageous
• Deep understanding of the Nigerian and worldwide Fintech ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Attitude of Innovation, inventiveness and thought leadership
• Abreast of global mind-set and best practice

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Reports To: Senior Manager - Forensic Assurance and Investigations

Division: Internal Audit and Forensic Services

Mission:

• Manage fraud and forensic investigation and provide assessments, analytics, monitoring and reporting, within the policies, procedures and standards set for Group Internal Audit.

Description:

• Manage fraud investigations, as allocated by Senior Manager, in accordance with set standards, policies and procedures.
• Prioritize high fraud risk assessment and investigation, to establish a good understanding of the fraud incidents and root causes and use this information to provide meaningful reporting to management.
• Conduct investigations and forensic procedures, in collaboration with third parties where applicable, on high priority fraud incidents to ensure that those incidents are duly and thoroughly analyzed in a timely manner.
• Participate in planning investigation activities. 
• Compile all relevant documentation detailing fraud investigation and findings, ensuring that the report adequately describes the root causes, impact and possible risk mitigations.
• Use statistical data and other means of analysis for forensic audit investigations to support line analysis activities, providing meaningful information that will assist in preventing future incidents.
• Monitor the adherence to the defined fraud investigation and forensic framework and make the appropriate escalations if necessary.
• Ensure fraud investigations are aligned to policies, procedures and standards to mitigate identified fraud risk.
• Advise and provide suggestions to enhance fraud investigation policies, procedures and standards.
• Provide feedback to the Fraud Prevention and Detection team to assist in the performance fraud risk assessments in all operations.
• Perform initial fraud trend analysis and share findings with the Fraud Prevention and Detection team.
• Ensure reported and escalated incidents of a Fraud and misconduct nature are promptly and professionally addressed including those identified by internal stakeholders, customers, partners, and management, while also providing periodic feedback to whistleblowers on the progress of reported cases. 

Education:

• A first degree in Accounting, Audit/Finance/ or any of the social sciences or Engineering.
• Certified Fraud Examiner
• Any other professional qualification/certifications (ACA, ACCA, CIA, CPA, CMA, CHFI, CEH, CCE, CISA, etc.)are advantageous.
• Proficiency in investigations and queries involving systems and applications.
• English and French (as an advantage).

Experience:

6-13 years’ experience, which includes:

• Minimum of 5 years’ experience in an area of specialization, coupled with supervising/managing others.
• Worked across diverse cultures and geographies advantageous.
• Experience working in a small to medium organization.

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Reports To: Senior Manager - Technical Accounting

Division: Finance

Mission:

• The Manager Technical Accounting will ensure financial integrity, compliance, and transparency for the respective Opco by adhering to the accounting standards. The role will play a pivotal part in ensuring that the financial reporting remains accurate and consistent by conducting meticulous reviews.
• The role will also focus on promoting consistency in accounting treatments by collaborating with internal stakeholders, developing, and implementing robust accounting policies, and performing post implementation reviews of new accounting standards.
• The incumbent for the role will also stay abreast with regulatory changes and emerging accounting developments and will provide timely guidance and essential training to the relevant team members, ensuring they are equipped to navigate and implement necessary adjustments effectively.

Description:

• Accounting Pronouncements: 
  •  Identify, maintain, and communicate all current and upcoming accounting pronouncements relevant to the Opco's financial statements
• Position Papers: 
  •  Develop well-supported position papers required to present draft conclusions to the Group and Opco CFO and management 
• Revenue Recognition and Other Accounting Standards Compliance:
  • Collaborate with cross-functional teams to ensure adherence to the relevant standards
  • Review contracts and assess their impact on revenue recognition and other financial statements line items
  • Provide guidance on complex technical accounting scenarios, including multiple-element arrangements and contract modifications
• Mergers and Acquisitions (M&A):
  • Evaluate accounting implications related to business combinations, purchase price allocations, and goodwill impairment assessments.
  • Assist in integrating financial reporting systems and processes post-acquisition
  • Technical Accounting Research:
  • Conduct in-depth research on accounting issues, including complex transactions, non-standard arrangements, and emerging topics.
  • Prepare technical memos documenting conclusions and recommendations.
  • Provide inputs into various board committee submissions detailing accounting implications of proposed transactions
• Financial statements 
  • Review FS templates  and update disclosure on new accounting standards
  • With the aid of IFRS disclosure checklist, review annual and interim FSs to ensure disclosures are adequate and presentation complies with IFRS
  • Collaborate with external auditors and internal stakeholders in restating financial statements (where such is required)
  • Investigate and rectify any accounting errors or misstatements
• Policy Development and Implementation:
  • Assist in developing and updating accounting policies and procedures
  • Complete post-implementation reviews following the implementation of new accounting standards
  • Ensure consistent application of accounting policies across the Opco
• Training and Education:
  • Develop training materials and resources to support ongoing education.
  • Deliver periodic IFRS refresher and update training sessions to finance and accounting teams 
  • Foster a culture of continuous learning and awareness

Education:

• Fluent in English and language of country preferable
• First degree in accounting or related area of study
• ICAN or International Equivalent. (ACCA, ICAEW, CIMA)

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years of experience in technical accounting 
• Experience in financial reporting is desirable
• Familiarity with financial accounting concepts for both public and private companies
• In-depth knowledge of IFRS accounting standards and their application to telecommunications companies
• Proven track record of leading technical accounting teams, demonstrating expertise in regulatory compliance and financial reporting
• Experience in providing guidance and support to finance teams on complex technical accounting matters, including revenue recognition, lease accounting, and impairment assessments
• Experience in monitoring and interpreting accounting standard changes
• Prior experience Financial Services preferred, with experience within the telecom industry 
• Strong analytical and problem-solving skills, with the ability to interpret complex accounting issues and provide practical solutions
• Proficiency in conducting technical accounting research and preparing well-supported position papers to guide decision-making at senior management levels

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Reports To: General Manager - Regional Operations South

Division: Sales and Distribution

Mission:

• Agile and efficient managements of regional trade assets and collaterals.
• Ensure optimal spend vis-à-vis budget utilization and monitor performance against projected outcome
• Develop and lead the regional commercial activities and policies 
  • Spanning Sales and Distribution, Marketing, Digitalization, Business Excellence, Fixed Broadband and Customer Experience
  • Lead and coordinates regional marketing activity and frontline all strategic initiatives.  
  • Provide and analyze market insight. Develop strategic plans to enhance MTN competitiveness and market growth. 

Description:

• Develop compelling business cases for investment within relevant verticals, to assist in clearly identifying return on investment and risk.
• Support the development and implementation of the national sales strategy within regional channels, as well as ensure that regional targets and service levels are duly met.
• Review market and channel needs and plan and manage the procurement and distribution of SIM cards, ensuring this is in line with approved business forecast.
• Track and administer the procurement process of approved number range, review acquisition and deployment plans /number usage and ensure availability of numbers across the country.
• Review business forecasts, track and monitor SIM procurement, SIM Card stock in channels across the regions and administer the distribution of SIM cards in line with approved plans.
• Manage repair and swap process for SIM Registration kits and ensure subscriber details are up to date and correct as well as ensure the security and accessibility of the database.
• Analyse target trends in trade channels within regions and monitor and prepare periodic reports on sales and distribution, SIM Card stock in channel across the regions and related trade channel activities.
• Conduct competitive research, to find out competitors’ strategy for implementing acquisition and Registration within the region
• Identify new markets, business within the region and act as liaison between MTNN and newly identified customers
• Ensure effective management of customer acquisition and SIM Card Registration within the regions.
• Assets and collateral managements to drive efficient business growth.

Education:

• First degree in any related discipline 
• Fluent in English
• Master’s degree in Sales or Marketing will be an added advantage

Experience:

6 - 13 years’ experience which includes:

• Experience working in a medium organization.
• Experience in a Radio and Microwave Projects delivery.
• Experience in Sales and Distribution 
• Experience in operations or planning background in Telecommunications.
• Project Management certification experience 
• High Proficiency in Excel and PowerPoint Usage