Manager - EB Sales Large and Medium Enterprise SouthEast at MTN Nigeria

Reports To: Senior Manager - Enterprise Business Sales East

Division: Enterprise Business

Mission:

• To develop and drive the Regional Enterprise Business to include  SME, Corporates  and Public  Sectors sales strategy in the regions to ensure return on investments, profitability and customer satisfaction.

Description:

• Implement standard sales strategies developed by EBU Senior Manager Regional Sales ensuring that they are tailored to the needs of the region or sales campaign.
• Review market and internal conditions and develop sales strategy that grows MTN Business revenue streams and exceeds individual targets and objectives and assist department in planning and developing budgets for the upcoming year.
• Integrate quality management procedures to all business processes within the regional sales function and their effective deployment on a day-to-day basis.
• Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas: 
  •     Key Performance Indicators (KPI) & Objective Setting
  •     Target allocation & assignment
  •     Account assignment
  •     Account management
  •     Contact & sales campaign strategy 
  •     Account Development Plans (ADP)
  •     Customer satisfaction
  •     Coaching of Account Partners
  •     Effective resource allocation for regional coverage
• Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.

Education:

• First degree in any related discipline 
• Fluent in English
• Masters degree in Business Administration will be an added advantage

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in the enterprise market and sales management in the telecommunications industry
• Experience in developing key accounts as well as sourcing new business opportunities
• Knowledge of functions and operations of the Telecommunications industry