Manager - Customer Acquisition and Compliance South at MTN Nigeria

Reports To: General Manager - Regional Operations South

Division: Sales and Distribution

Mission:

• Agile and efficient managements of regional trade assets and collaterals.
• Ensure optimal spend vis-à-vis budget utilization and monitor performance against projected outcome
• Develop and lead the regional commercial activities and policies 
  • Spanning Sales and Distribution, Marketing, Digitalization, Business Excellence, Fixed Broadband and Customer Experience
  • Lead and coordinates regional marketing activity and frontline all strategic initiatives.  
  • Provide and analyze market insight. Develop strategic plans to enhance MTN competitiveness and market growth. 

Description:

• Develop compelling business cases for investment within relevant verticals, to assist in clearly identifying return on investment and risk.
• Support the development and implementation of the national sales strategy within regional channels, as well as ensure that regional targets and service levels are duly met.
• Review market and channel needs and plan and manage the procurement and distribution of SIM cards, ensuring this is in line with approved business forecast.
• Track and administer the procurement process of approved number range, review acquisition and deployment plans /number usage and ensure availability of numbers across the country.
• Review business forecasts, track and monitor SIM procurement, SIM Card stock in channels across the regions and administer the distribution of SIM cards in line with approved plans.
• Manage repair and swap process for SIM Registration kits and ensure subscriber details are up to date and correct as well as ensure the security and accessibility of the database.
• Analyse target trends in trade channels within regions and monitor and prepare periodic reports on sales and distribution, SIM Card stock in channel across the regions and related trade channel activities.
• Conduct competitive research, to find out competitors’ strategy for implementing acquisition and Registration within the region
• Identify new markets, business within the region and act as liaison between MTNN and newly identified customers
• Ensure effective management of customer acquisition and SIM Card Registration within the regions.
• Assets and collateral managements to drive efficient business growth.

Education:

• First degree in any related discipline 
• Fluent in English
• Master’s degree in Sales or Marketing will be an added advantage

Experience:

6 - 13 years’ experience which includes:

• Experience working in a medium organization.
• Experience in a Radio and Microwave Projects delivery.
• Experience in Sales and Distribution 
• Experience in operations or planning background in Telecommunications.
• Project Management certification experience 
• High Proficiency in Excel and PowerPoint Usage