Latest Jobs at Elvaridah

Job purpose

• The role is an encompassing and evolving role which will involve administrative management, customer service and brand management.
• The successful candidate will be tasked with the duties stated in this document and others as may be decided by the CEO.

Duties and Responsibilities

• Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Respond to customer inquiries about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Inventory management and stock taking.
• Refer advanced cases to management for resolution, providing background information as necessary
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
• Executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs.
• Building brand awareness and increasing brand value and profitability.
• Increasing product sales and market share.
• Collaborating with different teams such as marketing, creative, legal, etc.
• Ensuring that messaging and marketing activities are aligned with brand and company values.
• Develop strong customer relationships in order to generate high volume of prospective clients
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the company’s growth plan.
• Determine cross-selling opportunities among different products and services offered by the organization.
• Maintain client relationship management database and utilize it to manage customer contacts and mailing list.
• Implementation of operational policies and procedures.
• Actively involved in the day to day running of the store activities.
• Maintain approved look and feel of the store at all times
• Carry out daily administrative tasks

Qualifications

• Graduate Degree in Management, Social Sciences, Operations
• Minimum of Two years of related work experience

Competencies:

• Innovative and analytical mindset
• Computer literacy and the ability to use Office Applications
• Ability to relate well with people with a view to converting leads.
• Great communication skills (Verbal, Presentation).
• Smart, Critical, strategic and creative thinking.

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About the Role

• We are looking for a creative and results-driven Social Media Manager to join our team. In this role, you will be responsible for managing and growing our social media presence across various platforms, creating engaging content, and driving brand awareness.
• The ideal candidate is highly creative, data savvy, and passionate about digital trends and community engagement.

Key Responsibilities

• Develop, implement, and manage our social media strategy across all platforms
• Create and schedule original, high-quality, and engaging content (text, image, and video)
• Monitor analytics and KPIs to measure success and optimize performance
• Manage and grow online communities, responding to comments and DMs in a timely and brand consistent manner
• Collaborate with other team members to align content with brand messaging and campaigns
• Stay up-to-date with the latest social media trends, tools, and best practices
• Run paid ad campaigns when necessary and report on performance

Requirements

• Bachelor's Degree in Marketing, Communications, or related field
• 1–3 years of proven work experience as a Social Media Manager or similar role
• Hands-on experience with major social media platforms and tools
• Strong copywriting and editing skills
• Basic knowledge of design tools (e.g., Canva)
• Experience with social media analytics and insights
• Creativity, attention to detail, and strong organizational skills
• A good eye for design, trends, and what captures attention online

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Job Summary

• Our client is looking for a proactive and self-driven Equipment Manager to oversee the procurement, maintenance, and efficient utilization of all company equipment. 
• The ideal candidate must be able to work with little or no supervision, generate business opportunities, introduce innovative ideas, and provide detailed reports on equipment usage and performance.

Key Responsibilities
Equipment Maintenance & Management:

• Oversee the inspection, maintenance, and servicing of all company equipment to ensure optimal performance and longevity.
• Develop and implement preventive maintenance schedules to minimize downtime and reduce repair costs.
• Ensure all equipment complies with safety regulations and industry standards.

Business Development & Innovation:

• Identify and implement innovative strategies to improve equipment efficiency and reduce operational costs.
• Generate new business opportunities and partnerships related to equipment leasing, sales, or maintenance services.
• Provide insights on cost-effective procurement and usage strategies to maximize profitability.

Procurement & Inventory Control:

• Monitor equipment inventory and coordinate procurement of new tools, machinery, and spare parts.
• Maintain accurate records of equipment purchases, usage, and maintenance history.
• Negotiate with vendors and suppliers for cost-effective equipment purchases and service contracts.

Operational Efficiency & Reporting:

• Ensure proper allocation of equipment to various departments and projects for seamless operations.
• Train staff on proper equipment usage, handling, and safety procedures.
• Work closely with management to assess equipment needs and recommend cost-saving initiatives.
• Prepare and submit detailed reports on equipment performance, maintenance activities, and financial implications.

Qualifications & Skills

• Bachelor’s degree or HND in Mechanical Engineering, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in equipment management, maintenance, or asset control.
• Strong knowledge of industrial equipment, machinery, and maintenance procedures.
• Ability to work independently with minimal supervision while delivering quality results.
• Strong business acumen with the ability to generate revenue through equipment-related business opportunities.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency in inventory management software and Microsoft Office Suite.
• Strong leadership, communication, and negotiation skills.

Additional Requirements:

• Must be willing to work on-site and be available on some Saturdays as required.
• Ability to produce detailed and accurate reports on equipment usage, expenses, and performance.
• Strong attention to detail and commitment to operational excellence.

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Job Summary

• The Assistant IT Manager supports the IT Manager in overseeing all aspects of the hotel's technology infrastructure. 
• This includes maintaining hardware, software, and network systems, ensuring data security, and supporting hotel staff and systems to deliver smooth operational performance and guest satisfaction.

Key Responsibilities

• Assist in managing and maintaining hotel IT systems including PMS (Property Management System), POS, telephone systems, internet, CCTV, and door lock systems.
• Provide timely technical support and troubleshooting for both front-of-house and back-of-house operations.
• Ensure network security and data integrity through regular monitoring, backups, and compliance with security protocols.
• Coordinate with vendors and service providers for IT-related equipment and services.
• Assist with IT inventory management, including procurement, installation, and lifecycle management of hardware and software.
• Support the implementation of new systems and upgrades, ensuring minimal disruption to hotel operations.
• Monitor and maintain the hotel's Wi-Fi systems for guest and internal use.
• Train staff on basic system usage and IT protocols to improve overall efficiency.
• Ensure compliance with corporate IT policies and procedures.
• Maintain accurate documentation of IT systems and configurations.

Qualifications

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum 2-3 years of IT support or system administration experience, preferably in the hospitality industry.
• Strong knowledge of Windows server environments, networking, and hotel-specific systems (e.g., Opera, MICROS, etc.).
• Familiarity with data protection regulations and cybersecurity best practices.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and handle multiple tasks efficiently.

Working Conditions:

• Hotel environment - may involve irregular hours, including weekends or holidays as needed.
• May require on-call support.

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Job Description

• Report to the General Manager
• Uphold and champion the VISION / MISSION / CORE VALUES of the hotel
• The Food and Beverage Manager will be required to conduct his duties in a courteous, safe and efficient manner, in an ethical manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.
• Achieve F/B revenue target.
• Responsible for the financial management of the department. Prepare budget and manage budget
• Ensure that all meeting and banquet functions are well planned and well-coordinated.
• Ensure processes and procedures are strictly adhered to (Effective stocktaking, inventory)
• Effectively ensure mis en plac
• Develop cost card and recipe card for the hotel menu
• Co-ordinate and ensure the maintenance of equipments
• Be innovative and creative.
• Hold daily briefing with staff
• Prevent wastages, pilfering , theft and expiration of products
• Ensure strict implementation of HACCP procedures
• Develop and implement different theme nights for the hotel.
• Develop and implement a strategy for in-house marketing for Food
• Ensure high quality of food and drinks presented to guests
• Establish and enforce food specifications, portion control, recipes, and menu engineering
• Carry out regular checks with store manage on availability of items.
• Maintain profitable restaurant and bar operations with high quality service.
• Develop new ideas for improving sales and enhancing restaurant and the SOE operations.
• Keep up with variety and frequency of menu changes as will be anticipated by guests.
• Responsible for ensuring strict SOE and restaurant hygiene standards
• Ensure friendly, quick and courteous service to all restaurant and bar users, Room service.
• Work with the executive chef to ensure smooth operation and effective communication.
• Ensure all restaurant and bar items are regularly in stock. 
• Maintain a re-order level.
• Submit a weekly forecasts for food and beverage
• Develop and implement monthly skill training plan for food and beverage staff
• Generate monthly customer’s feedback.
• Submit a monthly report to the general manager
• Carry out other duties as directed by the General Manager.

Qualification

• Interested candidates should possess a Bachelor's Degree in any relevant field.

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Job Description

• Uphold and champion the VISION / MISSION / CORE VALUES of the hotel
• The Executive Chef will be required to conduct his duties in a courteous, safe and efficient manner, in an ethical manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.
• Achieve 35% food cost
• Coordinate, supervise and direct all aspects of the food production
• Ensure Meetings and banquet functions are well planned and well-coordinated. (The food aspect)
• Maintain profitable food operations, high quality products and timely service
• Develop and implement different theme nights for the hotel.
• Develop and implement a strategy for in-house marketing for Food
• Co-ordinate and ensure the maintenance of equipments
• Be innovative and creative.
• Prevent wastages, pilfering , theft and expiration of products
• Hold daily briefing with staff
• Effectively ensure kitchen mis en plac to ensure speedy delivery of orders
• Maintain re-order levels in the kitchen
• Work with the food and beverage manager to ensure smooth operation and effective communication.
• Ensure strict implementation of HACCP procedure
• Responsible for enhancing the quality of food that is presented to guests and making changes to respond to market place and guest needs
• Receiving all purchased food items and ensuring all purchased food items are of high quality.
• Carry out daily recording of sales and carry out daily audit of the kitchen
• Prepare weekly Food Flash Cost Reports
• Establish and enforce food specifications, proper storage at right temperature, portion control, recipes, and menu engineering
• Develop cost cards and a recipe cards for the hotel menu.
• Carry out regular checks with store manage on availability of items.
• Keeping up with variety and frequency of menu changes as will be anticipated by guests
• Responsible for ensuring strict kitchen hygiene standard
• Responsible for hiring, training and development of Kitchen staff. Ensure menu training for all food and beverage staff
• Responsible for the financial management of the department.
• Submit a monthly report to the general manager
• Carry out other duties as directed by the General Manager.

Requirements

• Interested candidates should possess a Bachelor's Degree with 2 years experience. 

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Job Description

• The Chief Security Officer will be required to conduct his duties in a courteous, safe and efficient manner, in an ethical manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.
• Uphold the Vision of the hotel
• Supervise all security personnel and ensure their duties are effectively carried out
• Secure premises and personnel by patrolling the property and monitoring the CCTV
• Ensure all safety equipment are in good condition and regularly serviced.
• Maintain cordial relationship with the police formations and other law enforcement agencies.
• With closely with HR and ensure that all staff are adequately trained on safety and fire fighting.
• Carry out daily checks on all outdoor security lights and report any faults.
• Ensure that the hotel obtain all relevant safety and fire permit from the authority.
• Represent the hotel at safety and security meetings.
• Carry out regular excavation drill for the hotel.
• Ensure fire notice and emergency procedures are displayed in guest’s rooms and corridors.
• Carry out routine safety checks in the kitchen and around the premises.
• Maintain well-stocked first-aid-box in the following areas: (Front office, security post, kitchen, staff canteen.
• Secure all access points and permit entry to visitors following the Company’s night access policy
• Carry out investigations in cases of theft or other criminal activity
• Carry out training for security personnel
• Ensure all security personnel are certified in CPR
• Ensure all security personnel are always properly groomed
• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Submit a daily report to the General Manager not later than 8:30am.
• Carry out other duties as directed by the General Manager.

Qualification

• Interested candidates should possess a Bachelor's Degree in any relevant field.

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Job Summary

• The Sous Chef plays a key leadership role in the kitchen, assisting the Executive Chef in overseeing the daily culinary operations. 
• This position ensures consistent food quality, presentation, hygiene, and kitchen staff performance, contributing to an exceptional guest dining experience in the hotel.

Key Responsibilities

• Assist the Executive Chef in planning and directing food preparation and culinary activities.
• Supervise and coordinate kitchen staff and activities to ensure efficiency and high standards.
• Ensure all food is prepared to specification and presented attractively.
• Monitor kitchen operations, including cleanliness, food safety, and sanitation procedures in accordance with hotel and regulatory standards.
• Manage inventory, ordering, and receiving of food supplies in coordination with the Executive Chef.
• Help develop and test new menu items and contribute to food costing and pricing.
• Train, mentor, and support kitchen staff, promoting a positive and productive work environment.
• Step into the role of Executive Chef during their absence, maintaining continuity in kitchen leadership.
• Collaborate with other departments (e.g., Events, F&B) to support hotel functions and banquets.
• Ensure timely service and resolve issues quickly and efficiently.

Qualifications

• Degree or Diploma in Culinary Arts or related field.
• Minimum 3-5 years of culinary experience, with at least 1-2 years in a supervisory or sous chef role.
• Experience in a hotel or high-volume kitchen environment is preferred.
• Strong leadership, time management, and organisational skills.
• In-depth knowledge of food safety standards, kitchen equipment, and culinary techniques.
• Creativity in menu development and problem-solving.
• Ability to work flexible hours, including weekends and holidays.

Working Conditions:

• Fast-paced hotel kitchen environment.
• Standing for long periods and working in high-heat areas.
• May require evening, weekend, and holiday shifts.

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Job Description

• Report to the Accountant / Board/ General Manager
• Uphold and champion the Vision / Mission / Core Values of the hotel
• The Internal Auditor will be required to conduct his / her duties in a courteous, safe and efficient manner, in an ethical manner, in accordance with the company policies and procedures, ensuring that the highest level of service and communication is maintained.

Responsibilities
Review Of Financial Control Processes:

• The regular process review shall cover:
  • Accounting / finance administration procedure
  • Adequacy and working of the accounting software used in financial Processing
  • Cash collection system and method of posting.
  • Cash payment system and method of posting.
  • Purchases and other acquisition process and method. Of posting.
  • Record of expense and other payment for transaction.
  • Record of inflow & outflow of funds.
  • Record of lodgements and withdrawals from bank accounts.
  • Bank reconciliation to detect errors and irregularities.
  • Employee’s records and their payroll processing.
  • Treatment of accruals and prepayments.
  • Computation and treatment of taxes in the hotel accounts.
  • Fixed assets register review and reconciliation with the accounts.
  • Treatment of depreciation provisions in the account
  • Classification of transaction and movement between accounts.
• Compliance Review:
  • Review of the internal control processes and advise management on the best practice.
  • Review of transaction for cost effectiveness, adequate & relevance before they are carried out.
  • Ensure compliance with the hotel finance & administrative policies.
  • Call-over transaction (listed in 1 above) and advise on the necessary corrections.
  • Monthly stock taking
  • Running periodic ‘Surprise cash audit’ on all treasury officers and sales point.
  • Maintenance of audit programme and audit working papers to ensure reliance on internal audit work by the external auditors.
  • Liaising with the hotel's eternal auditors.
  • Other areas as may be necessary to ensure adherence to management policies, safeguard the hotel assets and secure as much as possible the accuracy of records.
• Monthly reports to the general manager and the Chairman

Requirements

• Bachelor's Degree with relevant work experience.