Jobs at Victoria Waterfront Hotel & Resorts

Job Description

• Collect, sort, and process soiled linens, towels, uniforms, and guest laundry in a timely and efficient manner.
• Operate industrial washing machines, dryers, and pressing equipment in accordance with hotel safety and operational standards.
• Treat stains and inspect items for damage before and after cleaning, reporting any issues to the supervisor.
• Fold, stack, and store cleaned items neatly and deliver them to the appropriate location.
• Maintain proper inventory of linens and laundry supplies.
• Ensure that the laundry area is kept clean, organized, and compliant with health and safety regulations.
• Assist with special requests from guests or other departments related to laundry services.
• Follow all hotel policies, procedures, and quality standards to ensure an excellent guest experience.

Requirements

• Minimum of 3 years of experience as a Laundry Attendant.
• Physical stamina and the ability to withstand a high workload.

Remuneration
We offer a competitive remuneration package.

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Job Description

• Assist guests with luggage handling during check-in and check-out processes.
• Escort guests to their rooms and provide information about hotel and resort facilities and amenities.
• Maintain cleanliness and organization of hotel lobby and public areas.
• Support security operations by monitoring hotel premises and reporting incidents.
• Assist with guest transportation arrangements and coordinate with drivers.
• Help guests with special needs and mobility assistance when required.
• Maintain lost-and-found procedures and coordinate with front desk.
• Support housekeeping with moving furniture and heavy equipment
• Monitor parking areas and provide guidance to guests and visitors.
• Coordinate with maintenance for minor repairs and facility issues.
• Handle delivery services and coordinate with various hotel departments.

Requirements

• Minimum of 3 years experience as a Porter in a luxury hotel or resort.
• Physical fitness and ability to lift heavy luggage and equipment
• Excellent customer service and communication skills
• Professional appearance and friendly demeanor
• Basic knowledge of local area attractions and services
• Reliable and trustworthy character for guest assistance
• Ability to work flexible hours including nights and weekends
• Basic English proficiency
• Previous experience in hospitality or customer service preferred
• Willingness to assist guests with various requests

Remuneration
We offer a competitive remuneration package.

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Job Description

• Thoroughly clean and sanitize guest rooms and public areas, including dusting surfaces, vacuuming carpets, mopping floors, and cleaning and sanitizing washrooms and all fixtures.
• Change linens and make beds according to hotel standards.
• Replenish guest amenities like toiletries and towels.
• Keep public areas such as lobbies, hallways, and restrooms clean and tidy.
• Professionally and warmly assist guests with requests, address concerns, and maintain their privacy and respect their belongings.
• Identify and report any maintenance issues, damages, or safety hazards to the appropriate department.
• Adhere to safety and sanitation standards, and help maintain a safe environment for guests and staff.

Requirements

• Minimum of 3 years experience as a Housekeeping Attendant, Room Attendant, Public Area Attendant or Bedroom Steward in a luxury hotel.
• High level of honesty, credibility, confidentiality and discretion when interfacing with guests.

Remuneration
We offer a competitive remuneration package.

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Responsibilitiies
F&B Operations Management:

• Supervises daily operations of the restaurant, bar, room service, banquet, and other F&B outlets.
• Ensures smooth service flow and compliance with F&B standards.
• Monitors food preparation, presentation, and service quality.

Menu Planning & Development:

• Works with chefs to create menus that appeal to customers and are cost-effective.
• Ensures consistency in food taste, portion size, and quality.
• Updates menus seasonally or based on demand.

Staff Leadership & Training:

• Recruits, trains, and supervises F&B staff (mixologists, waitresses, chefs, stewards).
• Conducts daily briefing, performance evaluations, and grooming checks.
• Ensures staff comply with etiquette and service standards.

Guest Experience Enhancement:

• Handles guest concerns, complaints, and special requests.
• Ensures excellent customer service and promotes memorable dining experiences.
• Monitors guest feedback and implements service improvements.

Budgeting & Cost Control:

• Manages F&B budgets, revenue targets, and profitability.
• Controls food and bar costs, waste, and stock levels.
• Works closely with the accounts department on expenses and cost analysis.

Inventory & Supply Management:

• Ensures accurate stock-taking and ordering of food, beverages, and supplies.
• Maintains relationships with suppliers and negotiates contracts.
• Ensures proper storage, portion control, and usage of products.

Hygiene, Safety & Compliance:

• Ensures strict adherence to food safety, hygiene, and hotel policies.
• Complies with local health regulations and conducts regular inspections.
• Oversees cleanliness of kitchens, dining areas, and equipment.

Event & Banquet Coordination:

• Plans and manages banquets, conferences, and special events.
• Coordinates with the kitchen, service team, and event planners.
• Ensures smooth execution and customer satisfaction.

Requirements

• Minimum of 5 years of experience as a Food and Beverage Manager in a luxury restaurant or hotel.

Remuneration
We offer a competitive remuneration package.

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Job Description
F&B Operations Management:

• Supervises daily operations of the restaurant, bar, room service, banquet, and other F&B outlets.
• Ensures smooth service flow and compliance with F&B standards.
• Monitors food preparation, presentation, and service quality.

Menu Planning & Development:

• Works with chefs to create menus that appeal to customers and are cost-effective.
• Ensures consistency in food taste, portion size, and quality.
• Updates menus seasonally or based on demand.

Staff Leadership & Training:

• Recruits, trains, and supervises F&B staff (mixologists, waitresses, chefs, stewards).
• Conducts daily briefing, performance evaluations, and grooming checks.
• Ensures staff comply with etiquette and service standards.

Guest Experience Enhancement:

• Handles guest concerns, complaints, and special requests.
• Ensures excellent customer service and promotes memorable dining experiences.
• Monitors guest feedback and implements service improvements.

Budgeting & Cost Control:

• Manages F&B budgets, revenue targets, and profitability.
• Controls food and bar costs, waste, and stock levels.
• Works closely with the accounts department on expenses and cost analysis.

Inventory & Supply Management:

• Ensures accurate stock-taking and ordering of food, beverages, and supplies.
• Maintains relationships with suppliers and negotiates contracts.
• Ensures proper storage, portion control, and usage of products.

Hygiene, Safety & Compliance:

• Ensures strict adherence to food safety, hygiene, and hotel policies.
• Complies with local health regulations and conducts regular inspections.
• Oversees cleanliness of kitchens, dining areas, and equipment.

Event & Banquet Coordination:

• Plans and manages banquets, conferences, and special events.
• Coordinates with the kitchen, service team, and event planners.
• Ensures smooth execution and customer satisfaction.

Requirements

• Minimum of 5 years experience as a Food and Beverage Supervisor in a luxury restaurant or hotel.

Remuneration
We offer a competitive remuneration package.

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Job Description

• Assist the Chef in the kitchen operations, meal planning, and food preparation.
• Prepare high quality food using hotel's standard recipe.
• Maintain consistency of food taste always.
• Always adhere strictly to the standard recipe and as directed by the Chef.
• Ensure proper portion control and consistency in every dish served.
• Supervise kitchen staff and assign daily tasks for smooth workflow in Chef's absence.
• Maintain high standards of cleanliness, hygiene, and safety within the kitchen.
• Monitor inventory levels, place orders, and manage stock rotation.
• Ensure compliance with food safety regulations and internal kitchen policies.
• Assist in managingfood costs and minimize waste.
• Coordinate meal service during peak hours to ensure timely delivery.
• Perform any other culinary duties assigned by the Chef.

Requirements

• Minimum of 3 years experience as a Cookin a luxury restaurant or hotel.
• High level of proficiency and mastery ofeither Nigerian cuisine or Continental dishes.

Remuneration
We offer a competitive remuneration package.

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Job Description

• Source and purchase hotel supplies including food, beverages, linen, and cleaning materials
• Purchase kitchen items at open market to get a competitive price
• Negotiate with vendors for the best pricing and terms
• Maintain records of purchases, pricing, and inventory levels
• Ensure timely delivery of goods and services
• Evaluate supplier performance and build reliable vendor relationships
• Work closely with department heads to identify procurement needs
• Monitor stock levels and reorder supplies to avoid shortages
• Ensure all procurement activities comply with hotel policies and budget
• Handle purchase orders and verify delivery of correct items
• Identify cost-saving opportunities and suggest process improvements

Requirements

• Minimum of 3 years experience as a Procurement Officer or Purchaserin a hotel or resort.

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Responsibilities
Financial Record Keeping:

• Maintain accurate and up-to-date financial records.
• Record daily sales, expenses, invoices, and petty cash transactions.
• Ensure proper documentation and filing of financial documents.

Sales Handling & Reconciliation:

• Reconcile daily sales and bank transactions.
• Prepare daily sales reports for management.
• Track cash inflows and outflows to prevent discrepancies.

Payroll Support:

• Assist in preparing monthly payroll.
• Maintain attendance sheets, staff deductions, and allowances.

Accounts Payable & Receivable:

• Process supplier invoices and ensure timely payments.
• Follow up on outstanding payments and receivables.
• Assist in managing vendor relations and documentation.

Budget Monitoring:

• Support management in monitoring departmental budgets.
• Report unusual expenses or variances from the budget.

Inventory & Cost Control:

• Work with the storekeeper to track stock usage.
• Participate in weekly/monthly stock-taking.
• Help minimize wastage and monitor cost of sales.

Banking Operations:

• Assist with bank reconciliations.

Compliance & Audit Support:

• Ensure compliance with hotel accounting procedures.
• Assist internal and external auditors during reviews.

Reporting:

• Assist the Accountant in preparing financial summaries for management.
• Highlight issues such as revenue shortfalls, cash shortages, and spending irregularities.

Customer & Staff Communication:

• Provide financial information to departments when requested.
• Support front office and management with billing or financial clarifications.

Requirements

• Minimum of 5 years experience as a Cashier in hotel or resort.

Remuneration
We offer a competitive remuneration package.

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Responsibilities
Staff Supervision and Training:

• Supervise, train, and motivate housekeeping staff to achieve and maintain high performance standards.
• Prepare staff rosters and assign daily cleaning duties.
• Conduct regular performance evaluations, feedback sessions, and team briefings.

Cleaning and Maintenance Oversight:

• Ensure all guest rooms, public spaces, and beach-adjacent areas are cleaned and maintained to the highest standards.
• Conduct routine inspections to uphold cleanliness, sanitation, and maintenance quality.
• Report and follow up on maintenance issues with relevant departments.

Inventory and Supplies Management:

• Monitor and manage inventory of linens, cleaning supplies, and guest amenities.
• Ensure proper usage, care, and maintenance of cleaning tools and machinery.
• Prepare requisitions for restocking and ensure cost-effective utilization of supplies.

Guest Relations and Service Quality:

• Respond promptly to guest inquiries, requests, or complaints in a professional manner.
• Ensure guest satisfaction through attention to detail, personalized service, and prompt resolution of issues.
• Maintain positive guest feedback scores and service reviews.

Safety, Hygiene, and Compliance:

• Enforce company policies and safety protocols within the housekeeping team.
• Ensure compliance with hygiene, environmental, and health standards.
• Conduct safety briefings and ensure staff adhere to resort cleanliness and sanitation guidelines.

Operational Efficiency and Collaboration:

• Work closely with Front Office, Maintenance, and Food & Beverage teams to ensure coordinated operations.
• Contribute to developing efficient cleaning procedures and operational systems that enhance productivity and reduce costs.

Requirements

• Minimum of 5 years of experience in a housekeeping role within the hospitality industry, with at least 3 years in a supervisory or managerial capacity.
• Previous experience in a beach resort or hotel environment is highly desirable.
• Strong leadership and team coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in housekeeping operations, cleaning standards, and sanitation procedures.
• Knowledge of inventory management and cost control.
• High attention to detail, organization, and time management.
• Ability to multitask and thrive in a fast-paced hospitality environment.

Remuneration

• We offer a competitive remuneration package.

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Job Description

• Ensure overall cleanliness of the kitchen
• Sweep, mop, wash dishes, scrub, sanitise and perform general cleaning of the kitchen
• Assist Chef and Cook in ensuring a clean, organize and healthy kitchen.
• Assist superiors in ensuring that the entire kitchen area adheres to standard health, safety and fire prevention regulations.
• Ensure kitchen floor and surfaces are free from dirt, grease, water and dust.

Experience

• Interested candidates should possess relevant qualifications with 3 years of experience.

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Job Summary

• The Fiber Engineer is responsible for the design, planning, installation, testing, and maintenance of fiber optic cable infrastructure and networks.
• This role ensures the reliability, performance, and integrity of high-speed optical communication systems, often collaborating with cross-functional teams to deliver projects on time and within budget.
• Installation & Deployment Oversight
• Testing & Quality Assurance
• Maintenance & Troubleshooting

Technical Skills

• Deep knowledge of fiber optic principles, transmission theory, and cable types (single-mode and multi-mode).
• Expertise in fusion splicing and mechanical splicing techniques.
• Proficiency with fiber optic test equipment (OTDRs, Power Meters, Light Sources, etc.).

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Role Summary

• The IT/Cloud Engineer will be responsible for the design, deployment, maintenance, and support of our organization's IT infrastructure, with a strong focus on our cloud environment.

Key Responsibilities
Cloud Infrastructure Management:

• Design and Deployment: Architect, implement, and manage secure and scalable infrastructure on [Specify Cloud Platform: e.g., AWS, Azure, GCP] using Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation.
• Automation: Develop and maintain automation scripts (e.g., Python, Bash, PowerShell) and CI/CD pipelines (Jenkins, Azure DevOps, GitLab) to streamline deployment, scaling, and operational tasks.
• Monitoring and Optimization: Configure and maintain monitoring, logging, and alerting tools (CloudWatch, Prometheus, ELK stack) to proactively identify and resolve performance bottlenecks and system issues.
• Containerization: Manage container orchestration platforms, primarily Docker and Kubernetes.

IT Systems and Support:

• System Administration: Oversee and maintain essential on-premises and virtual IT services, including Active Directory/Azure AD, VPN, Email systems, and network services.
• Networking: Manage corporate networks, firewalls, and connectivity, including setting up and troubleshooting virtual networks within the cloud.
• Helpdesk Support: Provide escalated technical support (Tier 2/3) for internal employee issues related to hardware, software, and systems access.
• Asset Management: Manage and maintain IT assets, licensing, and vendor relationships.

Qualifications and Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3 – 4 years’ experience.
• Strong practical experience with at least one major cloud provider: AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Proficiency with scripting languages (e.g., Python, Bash, or PowerShell) and IaC tools.
• Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, Load Balancing).