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  • Posted: Mar 5, 2026
    Deadline: Not specified
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  • VMAX365 is a leading Chinese tea & coffee chain brand, committed to delivering authentic Chinese flavors to the world. With a strong presence in Asia, we are now expanding into Nigeria, starting with our first stores in Lagos Ikeja. Our Vision To become Nigeria’s most loved tea & coffee chain, offering not just drinks, but a lifestyle experience.
    Read more about this company

     

    Customer Service Vacancy ( Female for gender balance)

    • Attending to customers’ inquiries, complaints, and requests in a professional manner.
    • Providing accurate information about products, services, prices, and company policies.
    • Resolving customer complaints promptly and ensuring customer satisfaction.
    • Processing orders, forms, applications, and service requests.
    • Maintaining records of customer interactions, transactions, and feedback.
    • Following up with customers to ensure issues are resolved.
    • Escalating complex issues to the appropriate department when necessary.
    • Assisting customers with product selection and usage guidance.
    • Handling phone calls, emails, and walk-in customer requests.
    • Ensuring a positive customer experience and maintaining good customer relationships.
    • Updating customer databases and preparing service reports when required.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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