IT/Cloud Engineer at Victoria Waterfront Hotel & Resorts

Role Summary

• The IT/Cloud Engineer will be responsible for the design, deployment, maintenance, and support of our organization's IT infrastructure, with a strong focus on our cloud environment.

Key Responsibilities
Cloud Infrastructure Management:

• Design and Deployment: Architect, implement, and manage secure and scalable infrastructure on [Specify Cloud Platform: e.g., AWS, Azure, GCP] using Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation.
• Automation: Develop and maintain automation scripts (e.g., Python, Bash, PowerShell) and CI/CD pipelines (Jenkins, Azure DevOps, GitLab) to streamline deployment, scaling, and operational tasks.
• Monitoring and Optimization: Configure and maintain monitoring, logging, and alerting tools (CloudWatch, Prometheus, ELK stack) to proactively identify and resolve performance bottlenecks and system issues.
• Containerization: Manage container orchestration platforms, primarily Docker and Kubernetes.

IT Systems and Support:

• System Administration: Oversee and maintain essential on-premises and virtual IT services, including Active Directory/Azure AD, VPN, Email systems, and network services.
• Networking: Manage corporate networks, firewalls, and connectivity, including setting up and troubleshooting virtual networks within the cloud.
• Helpdesk Support: Provide escalated technical support (Tier 2/3) for internal employee issues related to hardware, software, and systems access.
• Asset Management: Manage and maintain IT assets, licensing, and vendor relationships.

Qualifications and Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3 – 4 years’ experience.
• Strong practical experience with at least one major cloud provider: AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Proficiency with scripting languages (e.g., Python, Bash, or PowerShell) and IaC tools.
• Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, Load Balancing).