Jobs at VEIN

About the Role

• We are hiring Laundry Attendants to support daily laundry operations.
• You will be responsible for washing, drying, ironing, sorting, and packaging uniforms, towels, linens, and fabric materials.
• The ideal candidate is reliable, hardworking, and detail-focused.

Responsibilities

• Wash, dry, iron, and fold clothes, towels, linens, uniforms, and other materials.
• Treat stains with appropriate chemicals and methods.
• Sort laundry based on fabric type, colour, and cleaning instructions.
• Assist in the operation of washing machines, dryers and pressing equipment.
• Keep the laundry area clean, organized, and compliant with hygiene standards.
• Ensure timely delivery of clean items to respective units.
• Report damaged items or equipment faults immediately.
• Follow all safety and fabric-care procedures.

Requirements

• Minimum of an SSCE
• 1 – 2 years of experience in laundry, cleaning, or housekeeping (preferred but not mandatory).
• Basic knowledge of washing, ironing, and stain removal.
• Physically fit and able to lift moderate loads.
• Reliable, disciplined, and attentive to detail.
• Ability to work in a fast-paced environment.

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Description

• We are looking to hire a female Operations Manager to oversee and elevate the daily operations of our club.
• This role requires someone who understands nightlife culture, thrives in social environments, and can manage people and experiences effortlessly.

Key Responsibilities

• Oversee daily club operations and service delivery
• Ensure exceptional guest experience at all times
• Manage floor staff and operational teams effectively
• Build and maintain strong relationships with key guests and industry stakeholders
• Support management in driving standards, structure, and growth

Key Requirements

• Strong exposure to the nightlife industry (minimum 2 years’ experience)
• Naturally polished, well-presented, and confident, with a strong personal aura
• Excellent socialising and networking skills
• Well connected and affluent within the nightlife and entertainment scene
• Highly customer-centric, with strong customer relationship skills
• Proven people management and leadership ability
• Calm, intelligent, and able to think clearly under pressure
• Well spoken, articulate, and emotionally intelligent
• Ability to represent the brand confidently with guests, partners, and high-profile clientele
• Female candidates are strongly advised to apply.

Ideal Candidate:

• You are someone who understands nightlife beyond parties — you understand people, energy, service, and image.
• You command respect naturally and know how to balance authority with warmth.

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About the Role

• We are looking for a proactive, people-focused, operations-driven HR Manager who can maintain our elite service culture, manage a diverse workforce, and drive top-tier HR standards that match our brand.

Key Responsibilities
Recruitment & Talent Management:

• End-to-end hiring for all clubhouse units (cashiers, waitresses, stewards, security, bouncers, hygiene, bar staff, kitchen staff, hosts/hostesses, dancers, DJs, etc.).
• Conduct structured shortlisting, interviews, reference checks, and onboarding.
• Maintain a steady pipeline of high-quality talent to reduce downtime during peak operations.

Training, Culture & Development:

• Drive the club luxury service culture: grooming, presentation, behavior, and performance standards.
• Organize daily pre-shift briefings and periodic refresher trainings.
• Reinforce values: discipline, respect, speed, courtesy, and elite customer perception.

Employee Relations & Welfare:

• Act as the bridge between management and staff while maintaining confidentiality.
• Address conflicts professionally and resolve grievances timely.
• Maintain attendance systems, punctuality discipline, and documentation.
• Support welfare initiatives that improve morale and reduce turnover.

Performance & Discipline Management:

• Track KPIs and performance metrics across all units.
• Document infractions and enforce disciplinary procedures fairly.
• Handle warnings, suspensions, and terminations as required.
• Support managers in monitoring staff behavior on and off the floor.

HR Operations & Compliance:

• Maintain up-to-date employee files, contracts, appraisals, and onboarding records.
• Ensure compliance with company policies, labor laws, and safety guidelines.
• Prepare HR reports for management.

Operational Support During Club Hours:

• Visibility during operations to monitor staff conduct and uniform standards.
• Support security, cashiers, hosts, dancers, bar, and floor teams as needed.
• Ensure staff are positioned correctly and working efficiently.

Requirements

• BSc / HND in Human Resources, Business Administration, or related field.
• 3–5+ years HR experience (hospitality/nightlife experience is a strong advantage).
• Strong knowledge of recruitment, employee management, and HR best practices.
• Excellent communication, documentation, and leadership skills.
• Ability to manage high-pressure, fast-paced nightlife operations.
• Strong emotional intelligence and conflict resolution skills.
• High level of discipline, confidentiality, and maturity.
• Must be able to work nights/weekends occasionally during operations.

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Role Summary

• The Intelligence Officer will be responsible for monitoring internal activity, preventing security breaches, identifying risks early, and proactively gathering information to protect the business, our guests, and our staff.
• This role requires strong observation skills, emotional intelligence, analytical thinking, and the ability to operate quietly and professionally in a nightlife setting.

Key Responsibilities
Operational & Security Intelligence:

• Observe daily floor operations discreetly and report inconsistencies, misconduct, or suspicious behavior.
• Monitor guest and staff interactions to identify risks, threats, potential breaches, or unusual activity.
• Identify internal theft, collusion, or policy violations and escalate appropriately.
• Stay alert to emerging trends, customer patterns, and potential threats to the business.

Compliance & Reporting:

• Ensure departmental SOPs, security policies, and service standards are followed in real time.
• Conduct routine assessments on staff performance, guest flow, and operational vulnerabilities.
• Prepare daily intelligence reports highlighting observations, risks, and recommendations.
• Maintain strict confidentiality and chain-of-command protocols.

Incident Prevention & Response:

• Proactively detect conflict, crowd dynamics, or suspicious behavior before escalation.
• Support security team during emergencies, high-risk scenarios, and VIP events.
• Monitor sensitive operational processes (cash handling, entry screening, VIP access, restricted areas).

Collaborative Support:

• Work closely with Security, Operations, and Guest Experience teams.
• Provide intelligence briefings to management when required.
• Reinforce a culture of professionalism, awareness, loyalty, and discipline across departments.

Requirements

• Previous experience in security, intelligence, surveillance, operations monitoring, or similar role (hospitality/nightlife experience preferred).
• Strong situational awareness and emotional intelligence.
• Excellent observation skills and ability to detect behavioral cues and inconsistencies.
• Demonstrated confidentiality and loyalty in previous roles.
• Ability to remain calm, neutral, and professional under pressure and in high-energy environments.
• Smart, well-spoken, mature, and confident with strong analytical and reporting skills.
• Ability to work flexible hours, including late nights, weekends, and peak periods.

Personal Attributes:

• Discreet and trustworthy
• Alert, proactive, and quick-thinking
• Good communication and interpersonal skills
• High sense of integrity and responsibility
• Problem-solver and critical thinker
• Physically presentable and composed