Operations Manager (Nightlife & Club Operations) at VEIN

Description

• We are looking to hire a female Operations Manager to oversee and elevate the daily operations of our club.
• This role requires someone who understands nightlife culture, thrives in social environments, and can manage people and experiences effortlessly.

Key Responsibilities

• Oversee daily club operations and service delivery
• Ensure exceptional guest experience at all times
• Manage floor staff and operational teams effectively
• Build and maintain strong relationships with key guests and industry stakeholders
• Support management in driving standards, structure, and growth

Key Requirements

• Strong exposure to the nightlife industry (minimum 2 years’ experience)
• Naturally polished, well-presented, and confident, with a strong personal aura
• Excellent socialising and networking skills
• Well connected and affluent within the nightlife and entertainment scene
• Highly customer-centric, with strong customer relationship skills
• Proven people management and leadership ability
• Calm, intelligent, and able to think clearly under pressure
• Well spoken, articulate, and emotionally intelligent
• Ability to represent the brand confidently with guests, partners, and high-profile clientele
• Female candidates are strongly advised to apply.

Ideal Candidate:

• You are someone who understands nightlife beyond parties — you understand people, energy, service, and image.
• You command respect naturally and know how to balance authority with warmth.