Jobs at Residency Hotel

Location: Ogidi, Anambra

Accommodation: YesThe Storekeeper is responsible for the efficient management of the hotel’s store-room operations. This includes receiving, inspecting, storing, issuing, and maintaining accurate records of supplies, equipment, and consumables, while ensuring proper inventory control and compliance with hotel policies.

Key Responsibilities

• Receive, inspect, and shelve deliveries in line with purchase orders.
• Maintain accurate records of receipts, issues, and stock balances.
• Ensure all supplies are properly packed, labeled, and stored.
• Issue requested items to departments promptly and in the correct quantities.
• Report any shortages, damages, or discrepancies. 
• Monitor stock levels and prepare requisitions to prevent shortages.
• Maintain cleanliness, orderliness, and safety in the storeroom.
• Prepare and submit periodic stock and reconciliation reports.
• Coordinate movement of goods, minor repairs, and handling of equipment.

Qualifications & Skills

• OND/Diploma/BSC
• 2–4 years’ experience as a Storekeeper, preferably in the hospitality industry.
• Knowledge of inventory management system and record-keeping procedures.
• Basic computer skills (MS Office; knowledge of hotel inventory software is an advantage).
• Strong organizational and communication skills.
• Attention to detail and ability to work under pressure.

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Location:  Ogidi, Anambra State

The General Supervisor is responsible for enforcing all the policies, rules and regulations governing the organization for excellent customer service. This role demands strong leadership, a deep understanding of the hospitality sector from the security to the kitchen department, and a commitment to maintaining high standards of quality and customer satisfaction in the hotel.

Key Responsibilities

Operational Management:

• Oversee daily operations across all hotel departments to ensure efficiency and effectiveness.
• Develop and implement policies and procedures to standardize and maintain quality operations.
• Monitor financial and operational metrics to meet revenue and profit targets.

Leadership and Team Management:

• Lead and inspire teams to deliver outstanding guest experiences and achieve organizational objectives.
• Recruit, train, and develop employees to sustain high-performance levels.
• Conduct performance reviews and provide feedback for continuous improvement.

Strategic Planning:

• Formulate and execute strategies to enhance business growth and competitive positioning.
• Identify opportunities for partnerships and new revenue streams.
• Stay informed about market trends and competitor activities to adapt strategies effectively.

Guest Experience and Quality Assurance:

• Ensure consistent, high-quality experiences for all guests across departments.
• Address guest feedback and complaints professionally and promptly.
• Regularly assess facilities and services to maintain or exceed standards.

Compliance and Risk Management:

• Ensure compliance with all health, safety, and regulatory requirements.
• Manage budgets and optimize resource allocation in the guest house.
• Implement effective risk management measures to protect organizational interests.

Qualifications and Skills

• 1-2 years of managerial experience in the hospitality industry, with a proven track record of success.
• Bachelor\'s Degree in Hospitality Management, Business Administration, or a related field
• Strong leadership and decision-making abilities.
• Excellent interpersonal and customer service skills.
• Proven ability to manage multiple challenges and teams effectively.
• Proficiency in hospitality management software and tools.