Pishon & Brooks Advisory Services Limited (PBAS) is a professional services firm that supports her clients by managing their end-to-end HR Processes in order to enhance their productivity and growth aspirations.
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The Customer Service Representative will be responsible for providing over the phone service to our guests. As the first point of contact for guests calling our restaurant, you'll provide exceptional service, answer questions, take orders, and resolve concerns.
Job Description
Answer phone calls promptly and professionally
Take accurate takeout, delivery, or reservation orders
Respond to guest inquiries about menu items
Handle guest complaints and concerns empathetically
Maintain accurate records of orders and guest interactions
Collaborate with in-house staff to ensure seamless service
Process all transactions in a timely manner
Required Skills
Minimum of SSCE/OND in a relevant field will be an added advantage.
2-3 years experience in the hospitality industry
Must be between 20 - 50 years old
Excellent phone etiquette and communication skills
Must reside in the Lekki axis of Lagos.
Maintain excellent level of hygiene at all the time
Friendly, patient, and attentive demeanor
Basic math skills and accuracy with orders and payments
Flexibility to work early mornings, late evenings, weekends, and holidays as needed.
The Storekeeper will be responsible for the efficient management of the storehouse, including receiving, storing, and issuing materials, supplies, and equipment. The ideal candidate will have strong organizational skills, attention to detail, and experience in inventory management.
Job Description
Receive, inspect, and verify incoming materials, supplies, and equipment.
Maintain accurate records of inventory, including tracking and updating stock levels.
Ensure proper storage of goods, adhering to safety and organizational standards.
Issue materials, supplies, and equipment to staff as required.
Monitor inventory levels and initiate purchase orders when stock is at reorder level.
Perform regular stock checks and audits to ensure accuracy.
Coordinate with procurement and production teams to meet supply needs.
Maintain a clean, organized, and safe storehouse environment.
Prepare reports on inventory status and any discrepancies.
Implement and follow all health, safety, and security procedures.
Required Skills
A minimum of SSCE/OND in a relevant field will be an added advantage.
2-3 years experience in the hospitality industry
Must be between 20 - 50 years old
Must be able to work and lead in a team environment
Must reside in the Lekki axis of Lagos.
Maintain excellent level of hygiene at all the time
Flexibility to work early mornings, late evenings, weekends, and holidays as needed.
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