Data Bundles
Smile’s offering is simple. Our customers only pay for what they use. Smile offers a variety of data bundles designed to suit every type of user.
Smile lets you move between packages when it suits you. And, when you’re almost out of airtime, you’ll receive a notification so you can recharge before you run out.
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Oversee the operations and distribution activities efficiently to all the Direct Channels team across Regions
Provide leadership, direction, and development to all aspects of the Sales and distribution channels
Eyeball registration processes and ensure all direct channel agents are guided by the new Smile/NCC SIM activation guidelines and customer on boarding process
Coordinate activities of planning, recruitment, training, partner visits, and sales support for all the Direct Channels Sales agent
Implement sales channel strategies, accurately and proactively manage sales forecasts
Drive and deliver the sales target set for the channel (new customers, revenues, retention, BTS turnover)
Ensure adequate spread and visibility of the retail brand across regions
Share competition offerings, structures, and frameworks (commissions, performance bonuses, incentives, and branding) with your line manager and business as required
Monitor and analyze channel sales volumes and collections
Monitor and manage sales activity across the Direct channel to ensure it meets Smile standards and parameters
Identify viable locations for sales promotions and campaigns, distribution of collateral materials, and how it is applied across the channels
Ensure superior customer service in line with Smile’s brand promise throughout the Direct Channels
Ensure goals, products, and plans are effectively communicated, understood, and applied by all the sales agents and partners
Provide any other ad hoc duties assigned to you from time to time by the Head of Sales or any other person appointed by the Company for this purpose
Requirements:
Minimum BSc / HND degree
5 years of relevant experience relevant position is mandatory
Proficiency with computers and Microsoft Office tools (MS Word, MS Excel, MS PowerPoint)
Good listening and communication skills
Excellent analytical and problem-solving skills with a process focus
Must have good customer service relations and management skills
What is Executive Recruitment and How Does it Work?In this guide, you'll learn what executive recruitment is, how the executive recruitment process works, why it differs from traditional recruitment, and how organisations can successfully hire executives who drive lasting business growth.
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.
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