Jobs at Jagz Hotel Ibadan

Responsibilities
Cost Analysis and Control:

• Analyze expenses to identify areas for cost reduction and efficiency improvements.
• Review financial transactions and provide recommendations.
• Track and manage costs associated with different departments, services, and products within the hotel.

Budgeting and Forecasting:

• Assist in developing and maintaining budgets.
• Prepare variance reports comparing budgeted costs to actual costs.
• Analyze historical data to forecast future costs.

Financial Reporting:

• Prepare financial reports and statements for management.
• Organize internal and external financial reports.

Cost Allocation:

• Allocate costs to different departments, services, or products to understand the cost structure.

Data Analysis:

• Analyze data on purchased goods and services to ensure cost-effectiveness.

Compliance:

• Ensure compliance with accounting standards, such as GAAP or IFRS.
• Develop and maintain the cost accounting system, documents, and records of the organization.
• Analyze and recommend costs and cost savings.
• Prepare and complete internal cost audits.
• Comply with Generally Accepted Accounting Principles (GAAP) for financial statements.
• Analyze the data collected and log a detailed record of the results.
• Analyze any changes in goods or services provided in order to determine what effect it has on the cost.
• Analyze manufacturing costs and prepare regular reports comparing standard costs to actual production costs.
• Make estimates of new and proposed product costs.
• Provide management with reports that specify and compare factors that affect prices and profitability of products or services.
• Assist in audits and general ledger preparation.
• Conduct physical inventories and monitor the cycle count program.

Requirements

• Bachelor's degree in accounting or related field (essential).
• International Accounting Standards Board (IASB) accreditation (essential).
• Certified public accountant (CPA) license (essential).
• 2 years of Cost Accounting work experience (essential).
• Sound understanding of accounting principles.
• Solid cost systems background.
• Analytical thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with superb organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently and as part of a team.
• Excellent report-writing, communication, and IT skills.
• USALI (Uniform System of Accounts for Lodging) expertise is also important.

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Job Summary

• As the Guest Services Manager, you will oversee the front desk operations, lead the front desk team, and ensure exceptional customer service.
• Manage room inventory, maximize occupancy, and maintain high levels of guest satisfaction.

Job Responsibilities
Front Desk Operations:

• Supervise front desk staff, providing guidance and feedback.
• Monitor front desk activities, ensuring efficient check-ins, check-outs, and room assignments.

Team Management:

• Recruit, train, and develop front desk staff.
• Conduct performance evaluations, provide coaching, and address performance issues.

Room Inventory Management:

• Manage room inventory, maximizing occupancy and revenue.
• Monitor room availability, making adjustments as needed.

Guest Satisfaction:

• Ensure high levels of guest satisfaction, resolving complaints and concerns.
• Implement initiatives to improve guest satisfaction and loyalty.

Revenue Management:

• Analyze occupancy, rate, and revenue trends.
• Make recommendations to optimize revenue and occupancy.

Communication:

• Liaise with other departments (e.g., housekeeping, F&B) to ensure seamless service.
• Communicate with guests, provide information and resolve issues.

Administrative Tasks:

• Prepare reports, analyze data, and maintain accurate records.
• Update hotel software and systems as required.