Event Planning Manager at Hyatt

About The Role

• The Event Planning Manager is responsible for managing and executing all confirmed events, ensuring a seamless experience from planning through completion. This role acts as the main liaison between clients and hotel operations, focusing on detail, coordination, and exceptional service delivery.

Key Responsibilities

• Serve as the primary point of contact for clients after event confirmation
• Plan, coordinate, and oversee all aspects of events including meetings, conferences, weddings, and social functions
• Conduct detailed event planning meetings to understand client needs and expectations
• Prepare and manage Banquet Event Orders (BEOs) and event timelines
• Coordinate with internal departments (banquets, kitchen, AV, housekeeping, front office) for smooth execution
• Ensure all event setups meet brand standards and client specifications
• Monitor event execution on-site and resolve issues in real time
• Manage event budgets, billing accuracy, and post-event reconciliation
• Build strong client relationships to encourage repeat business
• Gather feedback and ensure high levels of guest satisfaction

Qualifications

• Bachelor’s degree in hospitality management, Event Management, or related field
• 3–6 years of experience in event planning or hotel operations (preferably in an upscale/luxury hotel)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• High attention to detail and problem-solving skills
• Ability to work under pressure and handle multiple events simultaneously
• Familiarity with hotel event management systems (e.g., Opera)