Operations Manager at Prestigious Consulting Group

Job Details

• We are recruiting an experienced Operations Manager to oversee daily hotel operations and ensure smooth coordination across all departments while maintaining excellent guest service standards.

Responsibilities

• Supervise daily hotel operations across all departments
• Ensure coordination between Front Office, Housekeeping, F&B, Security, and Maintenance
• Monitor service delivery and guest satisfaction
• Handle operational issues and guest complaints
• Conduct inspections and ensure compliance with hotel policies and safety regulations
• Monitor staff performance, productivity, and manpower requirements
• Prepare operational reports and management updates
• Support revenue growth and efficient resource utilization
• Lead operational meetings and staff briefings

Requirements

• Interested candidates should possess a Bachelor's Degree with a minimum of 4 years’ experience in hotel operations management
• Strong leadership and organizational skills
• Excellent communication and problem-solving abilities
• Ability to manage multiple departments effectively
• Knowledge of hospitality operations and service standards