Jobs at Prestigious Consulting Group

Job Details

• We are recruiting an experienced Operations Manager to oversee daily hotel operations and ensure smooth coordination across all departments while maintaining excellent guest service standards.

Responsibilities

• Supervise daily hotel operations across all departments
• Ensure coordination between Front Office, Housekeeping, F&B, Security, and Maintenance
• Monitor service delivery and guest satisfaction
• Handle operational issues and guest complaints
• Conduct inspections and ensure compliance with hotel policies and safety regulations
• Monitor staff performance, productivity, and manpower requirements
• Prepare operational reports and management updates
• Support revenue growth and efficient resource utilization
• Lead operational meetings and staff briefings

Requirements

• Interested candidates should possess a Bachelor's Degree with a minimum of 4 years’ experience in hotel operations management
• Strong leadership and organizational skills
• Excellent communication and problem-solving abilities
• Ability to manage multiple departments effectively
• Knowledge of hospitality operations and service standards

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Responsibilities

• Manage the MD’s schedule, meetings, travel, and appointments
• Prepare reports, presentations, and official correspondence
• Attend meetings, take minutes, and follow up on action points
• Handle confidential information professionally
• Coordinate communication between the MD and stakeholders
• Monitor assigned tasks and ensure timely follow-up
• Organize executive meetings, events, and logistics

Requirements

• 2–3 years’ experience as an Executive Assistant or similar role
• Strong communication and organizational skills
• Proficiency in Microsoft Office tools
• Ability to multitask and maintain confidentiality
• Professional and detail-oriented demeanor.