Jobs at Fadac Resources

Our Client is a Leading Full-Service Commercial Bank. Due to expansion, they are currently in need of a BANKING OFFICER. 

Job Summary: Customer Engagement/Relationship Management, Account Opening, Deposit Mobilization, Loan Creation/Loan Book Review, Channels
Adoption/Activation, Account Reactivation, and Revenue Generation.

Job Responsibilities:

• New Business Development/Account Acquisition
• Customer Engagement (Physical and Virtual)
• Existing Business Relationship Management. (Cross/Up Selling)
• Channel Optimization
• Liability Generation (CASA & FD)
• Risk Asset Creation
• Credit processing and Appraisals
• Close Monitoring of Credit relationships and loan recoveries
• Achieving set Financial and Non-Financial Targets
• Merchant/Agent onboarding
• Perform other duties as assigned by the Branch Manager

Job Requirements:

• BSc, MSc/Professional Qualification(s)
• 1-5 years of banking experience
• Good presentation skills
• Effective communication skills
• Credit Appraisal skills
• Analytical/Problem-solving skills

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NOTE: Please do not apply if you have no experience in Bank/Financial Institution in a similar role. 

Our Client is a Leading Full-Service Commercial Bank. Due to expansion, they are currently in need of a CUSTOMER EXPERIENCE OFFICER.

Location: Lagos

Job Responsibilities:

• Assist in managing and monitoring the total customers’ experience bank-wide
• Assist in developing winning service initiatives that enhance the customer’s experience bank-wide like monthly publications, messages on birthdays & anniversaries, etc.
• Identify processes that inhibit excellent service delivery for improvement
• Coordinating work with other functional areas in the bank in order to enhance the customer’s experience
• Assist in managing the customers’ experience and internal processes simultaneously
• Complement the banks’ products and services by delivering a consistent, high-quality customer experience
• Provide regular & proactive communication with customers and inform them of regulatory changes and other internal changes, which affect the operation of their account using technology as well as other sources
• Communicate proactively with customers by informing them of regulatory changes and other internal changes, which affect the operation of their accounts.
• Delivering excellent service at all touch points thereby leading to increased revenue growth through customer satisfaction, loyalty, and referrals.
• Perform other duties as assigned by the Head, Customer Experience Management.

 Job Requirements:

• A good first degree in any discipline.
•  A relevant Master’s degree and professional qualification will be an added advantage.
• 2-3 years related experience in Total Quality Management/Customer Experience in a Bank/Financial Institution.
• Excellent customer relationship development/management and Database management.

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Our client is a full service commercial Bank operating through a network of over 600 branches and service outlets located in major centers across the country. They are looking to hire a BRANCH MANAGER

Location: South East and South South

Responsibilities

• Oversee EMS and other branch meetings
• Regular environmental scanning to identify business opportunities.
• Ensure collaboration amongst all units of the branch.
• Ensure the branch has adequate work tools.
• Ensure efficient and timely service delivery at all touchpoints in line with the bank’s service grid.
• Drives branch budget.
• Customer engagement (Physical and Virtual).
• Review and recommend loans for approval
• Manage loan portfolio.
• Responsible for the teams Sales/Service plan.
• Ensure the branch ambience is in line with the Bank's standard
• Periodic review of direct reports
• Prepare and present branch performance
• Conduct business premises spot check

Requirements

• A BSc/HND in any Managerial course
• At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.
• Preferably between the ages of 28 – 30yrs
• In-depth knowledge of retail policies, procedures, and branch operations.
• Strong Credit/Financial Analysis Skills
• Understanding of lending regulations.
• Ability to influence, motivate, and train others
• Problem solving skills.
• Effective communication/Presentation skills
• Good Interpersonal Skills
• Conflict Management Skills
• Managerial/Administrative Skills
• Team building

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Our client is a full service commercial Bank operating through a network of over 600 branches and service outlets located in major centers across the country. They are looking to hire an Account Officer

Job Responsibilities

• New Business Development/Account acquisition
• Customer Engagement (Physical and Virtual)
• Existing Business Relationship Management. (Cross/Up Selling)
• Channel Optimization.
• Liability Generation (CASA & FD).
• Risk Asset Creation.
• Credit processing and Appraisals.
• Close Monitoring of Credit relationships and loan recoveries.
• Achieving set Financial and Non-Financial Targets.
• Merchant/Agent onboarding.
• Perform other duties as assigned by the Branch Manager.

Job Requirements

• BSc, MSc in Banking and Finance, Accounting or any related field.
• 0-5 years banking experience
• Preferably between the ages of 28 – 30yrs.
• Good Customer Service / Relationship Management
• Strong selling/negotiation skills
• Strong Financial Analysis / Interpretation capabilities
• Good presentation skills
• Effective communication skills
• Credit Appraisal skills
• Team player
• Analytical/Problem solving skills

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​Job Responsibilities:

• Be responsible for meeting a percentage of the regions revenue target.
• Work well independently and as part of a team.
• Have knowledge of end to end sales process.
• Have an outstanding track record of meeting targets and closing deals
• Must have an entrepreneurial mindset and be performance driven

Job Requirements:

Minimum of a first degree in any relevant discipline

• 1-3 years as a Business Development Executive in corporate sales within the retail or E-commerce industry.

Attention to details

• Excellent written and verbal communication skills
• Possess good customer relationship and great networking skills.
• Good use of Microsoft office Suite.

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Responsibilities:

• Map out driving routes ahead of time to determine the most convenient route.
• Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.
• Listen to traffic and weather reports to stay up-to-date on road conditions.
• Adjust the route to avoid heavy traffic or road constructions, as needed.
• Schedule regular car service appointments and report any issues.
• Promptly informing the company of any penalty issued against the company vehicle during work hours.
• Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing.
• Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car.
• Providing accurate time records of the company vehicle’s coming and goings.
• Reporting any accidents, injuries, and vehicle damage to management

Requirements:

• Minimum qualification of SSCE
• Proven experience as a Driver
• A valid driver’s license
• A clean driving record
• A polite and professional disposition
• Ability to remain calm in stressful driving situations (e.g. at rush hour)

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Job Summary: 

Customer Engagement/Relationship Management, Account Opening, Deposit Mobilization, Loan Creation/Loan Book Review, Channels
Adoption/Activation, Account Reactivation, and Revenue Generation.

Job Responsibilities:

• New Business Development/Account Acquisition
• Customer Engagement (Physical and Virtual)
• Existing Business Relationship Management. (Cross/Up Selling)
• Channel Optimization
• Liability Generation (CASA & FD)
• Risk Asset Creation
• Credit processing and Appraisals
• Close Monitoring of Credit relationships and loan recoveries
• Achieving set Financial and Non-Financial Targets
• Merchant/Agent onboarding
• Perform other duties as assigned by the Branch ManagerJob Requirements:
• BSc, MSc/Professional Qualification(s)
• 1-5 years of banking experience
• Good presentation skills
• Effective communication skills