Jobs at Co-Creation Hub (CcHUB) Nigeria

Job Purpose

• The Community Manager will support the implementation of the program's community management plan in five (5) states by fostering active engagement among program participants and stakeholders.
• The role involves working closely with Learning Community Coordinators to create an inclusive, supportive, and collaborative environment that enables marginalized youth and young women to thrive in the program.
• The Community Manager will also help facilitate knowledge-sharing, ensure smooth communication, and strengthen participant connections to resources and opportunities within the program.

Key Responsibilities
Community Building and Engagement:

• Lead the implementation of the program’s community management plan to foster a vibrant, inclusive, and supportive participant community.
• Foster a sense of belonging among participants through continuous engagement, communication, and community-building initiatives.
• Create and manage both online and offline spaces such as learning hubs, forums, and messaging groups to facilitate interaction and collaboration.
• Support the organization of community-driven events, webinars, workshops, and forums that encourage peer learning and networking.

Participant Support and Coordination:

• Act as a primary point of contact for participants, providing guidance, addressing concerns, and connecting them with appropriate support resources.
• Collaborate closely with Learning Community Coordinators to ensure timely access to learning tools, services, and support.
• Provide logistical and administrative assistance to facilitate smooth delivery of learning and engagement activities.
• Support the resolution of participant issues and promote a consistently positive program experience.

Communication and Content Development:

• Support the development and dissemination of community content such as newsletters, blog posts, and social media updates to keep participants informed and engaged.
• Facilitate the exchange of knowledge, skills, and experiences within the community to strengthen collective learning.
• Advocate for participant voices in program design and decision-making processes, ensuring inclusivity and relevance.

Monitoring and Reporting:

• Monitor participant engagement and activity levels to identify trends, gaps, and opportunities for enhancing community experience.
• Collect and analyze feedback to inform continuous improvement of community strategies.
• Identify and document participant success stories and positive outcomes for program communications and stakeholder reporting.
• Prepare regular reports on community engagement, outcomes, and participant needs for internal use and external stakeholders.

Inclusion and Accessibility:

• Work with program teams to design and implement initiatives that reduce participation barriers and promote equitable access for all, especially marginalized youth and women.
• Ensure community-building efforts are sensitive to the diverse needs and contexts of participants across locations and backgrounds.

Key Performance Indicators 

• Community Building and Engagement
• Participant Support and Coordination
• Monitoring and Reporting
• Inclusion and Accessibility

Qualifications
Education:

• Bachelor’s degree in Social Sciences, Communications, Community Development, or a related field.

Experience:

• 5–8 years of progressive experience in community engagement, youth mobilization, or grassroots program implementation.
• Proven experience working with marginalized populations, especially youth and women, is a strong advantage.
• Familiarity with managing both online and offline communities, including social media platforms and community forums.
• 5–8 years of progressive experience in community engagement, youth mobilization, or grassroots program implementation.
• Demonstrated experience managing community outreach teams, engagement officers, or volunteers.

Skills and Competencies:

• Advanced interpersonal and communication skills to build relationships and foster engagement among diverse stakeholders.
• Organizational and multitasking abilities to manage multiple community activities simultaneously.
• Knowledge of digital tools and platforms for community engagement and content sharing.
• Problem-solving skills to address participant challenges and promote positive outcomes.
• Analytical skills to collect and evaluate feedback and engagement metrics for continuous improvement.
• Strong leadership skills with the ability to coach and develop junior team members and lead inclusive teams.
• Skilled in conflict resolution, field team motivation, and addressing barriers to participation or uptake.
• Demonstrated ability to design and adapt engagement approaches aligned with program targets and learning.
• Proficiency in using community feedback and data to improve service delivery and participation outcomes.
• Strong collaboration and communication skills for interfacing with internal teams, local stakeholders, and implementing partners.
• Actively identifies opportunities to expand program reach, build community trust, and strengthen grassroots visibility.

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Job Purpose

• The Gig Platforms Partnerships Manager will oversee the development and management of partnerships with local and international gig platforms to promote inclusion strategies and support services for marginalized youth and women.
• This role will be critical in ensuring that the Nigeria GATEWAY Program participants have access to gig work opportunities, equitable treatment, and tailored support within the gig economy.
• The Manager will serve as the primary liaison between the program and gig platforms, fostering collaboration to achieve shared goals.

Key Responsibilities
Partnership Development & Management

• Identify and engage with local and international gig platforms to build partnerships that align with the program’s objectives.
• Negotiate agreements with gig platforms to secure access, inclusion, and support services for program participants.
• Develop and manage strategic relationships with platform stakeholders to drive ongoing collaboration and participation.
• Represent the program in forums and discussions with gig platforms, industry stakeholders, and advocacy groups to promote sustainable gig work practices.

Inclusion Strategy & Advocacy

• Collaborate with gig platforms to design and implement inclusion strategies that promote equitable access for marginalized youth and women.
• Advocate for policies and practices that address barriers to entry—such as simplified onboarding processes, flexible qualification requirements, and accessible platform training.
• Advocate for transparency, fair pay, and worker protection measures tailored to the realities of gig workers.

Participant Support & Enablement

• Work with platforms to introduce or expand support services for participants, such as mentorship programs, skills verification, and worker protection initiatives.
• Coordinate participant-facing initiatives like profile optimization, onboarding/application assistance, and strategies for maintaining active platform engagement.
• Facilitate dialogue between participants and platform representatives to ensure that user experiences and needs inform platform improvements.

Monitoring, Evaluation & Learning

• Track and evaluate the effectiveness of gig platform partnerships in terms of participant onboarding, engagement, and work outcomes.
• Collect data and feedback to inform partnership management and continuous improvement of inclusion strategies.
• Use insights to propose adjustments to partnership approaches and advocate for more responsive gig platform practices.
• Prepare regular reports on partnership performance, opportunities, challenges, and program impact.

Cross-Team Collaboration & Visibility

• Collaborate with program communications and implementation teams to document and promote success stories and raise awareness of the program’s impact within the gig economy.
• Coordinate with other functional leads (e.g., training, financial services, resource access) to ensure a holistic approach to participant success on gig platforms.

Key Performance Indicators 

• Partnership Development & Management
• Inclusion Strategy & Advocacy
• Participant Support & Enablement
• Monitoring, Evaluation & Learning
• Cross-Team Collaboration & Visibility

Qualifications

• Education:

  • Bachelor’s Degree in Business Administration, Economics, Social Sciences, or a related field. 

• Experience:

  • 8+ years of experience in partnership management, business development, or stakeholder engagement, preferably within the gig economy or technology sectors.
  • Knowledge of gig economy dynamics and challenges, particularly in emerging markets.
  • Demonstrated success in building ecosystem partnerships, especially in digital gig platforms or work marketplaces.

• Skills and Competencies:

  • Strong negotiation and relationship management skills to foster collaboration with diverse stakeholders.
  • Excellent analytical and strategic thinking abilities to develop and implement inclusion strategies.
  • Familiarity with digital platforms, gig economy trends, and worker inclusion policies.
  • Strong communication and presentation skills to advocate effectively with partners and stakeholders.
  • Proficiency in using project management tools and data analytics to track and evaluate partnership impact.
  • Deep business acumen and understanding of the digital gig economy in Africa.
  • Strong track record in negotiating and structuring platform partnerships.
  • Team leadership with strong mentoring and performance management experience.
  • Analytical thinking with the ability to assess partner performance, delivery impact, and user experience.
  • Entrepreneurial mindset with capability to identify new market entry opportunities.

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Job Purpose

• The Learning Community Coordinator will play a key role in supporting the implementation of the Gateway program’s community learning initiatives.
• The role focuses on fostering active participation, peer-to-peer collaboration, and access to learning resources among program beneficiaries.
• The Learning Community Coordinator will work directly with program participants—particularly marginalized youth and young women—to ensure a supportive and inclusive learning environment that promotes their growth and success within the program.

Key Responsibilities
Community Learning Facilitation:

• Facilitate the delivery of community-based learning initiatives, including peer learning sessions, study groups, and collaborative projects.
• Organize and moderate online and offline learning forums to encourage knowledge sharing and collaborative problem-solving.
• Build rapport with participants to understand their learning goals and help them navigate available program resources and opportunities.

Participant Engagement and Support:

• Maintain consistent and responsive communication with participants using messaging groups, newsletters, and other engagement channels.
• Monitor participant engagement levels to identify learners who may require additional support, and implement targeted interventions to boost participation.
• Support participants in accessing mentoring, coaching, and other learning support structures embedded within the program.

Community Culture and Inclusion:

• Promote an inclusive, respectful, and supportive community environment that values diversity, equity, and collaboration.
• Assist in fostering a sense of belonging and shared purpose within the participant community.

Communication and Feedback:

• Document and share compelling stories of participant impact, learning progress, and community highlights.
• Provide feedback to the Community Manager regarding participant needs, challenges, and suggestions to improve learning experiences and engagement strategies.
• Contribute to the planning and execution of community events, workshops, and collaborative activities.

Monitoring and Reporting:

• Help maintain accurate records of community learning activities, participant attendance, and learning outcomes.
• Contribute to continuous improvement efforts by capturing and sharing lessons learned, success stories, and emerging best practices.

Key Performance Indicators 

• Community Learning Facilitation
• Participant Engagement and Support
• Community Culture and Inclusion
• Communication and Feedback
• Monitoring and Reporting

Qualifications
Education:

• Bachelor’s degree in Education, Social Sciences, Communications, Community Development, or a related field.

Experience:

• Minimum of 2–3 years of experience in community engagement, learning facilitation, or youth-focused programs.
• Experience working with underserved or marginalized groups is highly desirable.
• Familiarity with managing learning communities or peer support groups is a plus.

Skills and Competencies:

• Strong interpersonal and facilitation skills to guide group interactions and learning experiences.
• Ability to build trust and rapport with young people from diverse backgrounds.
• Excellent organizational and communication skills.
• Proficiency in digital communication tools (e.g., WhatsApp, Telegram, Google Workspace, Zoom).
• Enthusiastic about youth development, gender inclusion, and social impact.
• Comfortable working independently and in a fast-paced team environment.

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Job Summary

• The Training Coordinator will play a pivotal role in coordinating the delivery of the training modules for the Nigeria GATEWAY Program in five (5) states.
• This individual will ensure that all training content is aligned with program objectives and meets the specific needs of marginalized young women and youth.
• The Training coordinator will also manage relationships with learning providers under the guidance of Learning and Skills Enhancement Lead, ensuring seamless coordination, delivery of high-quality training sessions, and achievement of program outcomes.

Key Responsibilities
Training Coordination and Logistics:

• Schedule and coordinate training sessions, ensuring alignment with program timelines and objectives.
• Ensure all training logistics, such as technology requirements and participant materials, are managed efficiently.
• Manage participant onboarding and track attendance and engagement during training sessions.
• Maintain organized records of training activities, participant progress, and module updates.

Stakeholder and Provider Management:

• Serve as the primary point of contact for learning providers, ensuring timely and effective delivery of training programs.
• Monitor performance of learning providers, ensuring adherence to program standards and guidelines.
• Liaise with providers to ensure training content reflects market-relevant skills and uses innovative methodologies.
• Provide feedback and relay recommendations to providers to enhance the quality and impact of training delivery.

Monitoring, Evaluation, and Reporting:

• Collect and analyze data on participant progress and training effectiveness.
• Assist in preparing progress reports for internal and external stakeholders.

Team and Program Support:

• Support the Training Coordinator in achieving program goals and meeting performance targets.

Qualifications

• Bachelor’s Degree in Education, Instructional Design, or a related field.
• 6–10 years of progressive experience in skills development or training coordination, ideally within youth or workforce development programs.
• Experience working with learning providers or training institutions.
• Familiarity with gig economy dynamics and skills development programs is an advantage.
• Experience leading project teams and working with diverse training providers and content developers.

Key Performance Indicators:

• Training Coordination and Logistics
• Stakeholder and Provider Management
• Monitoring, Evaluation, and Reporting
• Team and Program Support.

Skills and Competencies:

• Strong instructional design skills with the ability to create engaging and impactful training modules.
• Excellent coordination and organizational skills, with attention to detail.
• Proficiency in digital learning tools and platforms for virtual and hybrid training delivery.
• Effective communication and interpersonal skills to manage diverse stakeholders.
• Analytical skills to evaluate training outcomes and improve content delivery.
• Proficient in coordinating end-to-end training implementation: planning, scheduling, resource mobilization, and monitoring.
• Strong analytical and reporting skills — including the ability to assess training outcomes, optimize delivery processes, and report on learning metrics.
• Demonstrated ability to manage teams and collaborate across functions.
• Familiar with best practices in adult learning, blended training methods, and digital learning platforms.
• Ability to execute training plans aligned with broader program goals, including outreach to target demographics (youth, women, PLWDs).
• Strong interpersonal skills to manage partner relationships, internal communication, and team cohesion.
• Solution-oriented and capable of addressing operational challenges in dynamic program environments.

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Job Purpose

• The Learning and Skill Enhancement Lead will oversee the implementation of the training component of the Nigeria GATEWAY Program, ensuring all training activities align with program objectives and performance targets.
• The role involves managing the delivery of high-quality, innovative, and inclusive training programs designed to equip 400,000 marginalized young women and youth with digital, creative, and business management skills to access sustainable employment opportunities in the gig economy.
• The Training Manager will collaborate with program stakeholders, ensure effective curriculum development and delivery, and track measurable outcomes for program participants.

Key Responsibilities
Training Strategy, Design, and Quality Assurance:

• Lead the development and execution of a comprehensive training strategy that aligns with the GATEWAY Program’s objectives, with a strong focus on gig work readiness and inclusion of marginalized youth.
• Oversee the design, development, and quality assurance of inclusive, industry-aligned training curricula and learning experiences, in collaboration with training partners responsible for curriculum design
• Champion the integration of digital and hybrid learning modalities, ensuring accessibility, scalability, and innovation in delivery.
• Collaborate with the MERL Specialist to establish and implement robust frameworks for measuring learning outcomes, training effectiveness, and continuous improvement.

Partnership and Ecosystem Engagement:

• Forge and manage strategic partnerships with training providers, content developers, industry associations, and gig work platforms to ensure relevance and employment linkage.
• Liaise with government agencies, private sector actors, and ecosystem stakeholders to align training programs with market demands and policy directions.
• Represent the program in relevant sector meetings and contribute to knowledge-sharing and policy dialogue on youth skilling and gig economy integration.

Team Leadership and Performance Management

• Provide strong leadership and direction to the Training Coordinators, Access to Learning and Work Tools Managers, and Community Managers.
• Set clear goals, KPIs, and performance expectations for all team members, and conduct regular reviews to support growth, accountability, and high performance.
• Facilitate cross-functional collaboration among training, access, and community teams to ensure integrated and efficient program delivery.

Operational and Resource Management

• Plan, coordinate, and oversee the execution of all training-related operations, including facilitator onboarding, training logistics, materials development, and cohort scheduling.
• Manage training budgets, ensuring cost-effective use of resources while maintaining quality and scale.
• Ensure timely procurement and distribution of learning tools and materials to support effective learning experiences.

Reporting, Analytics, and Program Improvement

• Prepare and submit high-quality periodic reports, dashboards, and presentations on training progress, learner performance, and employment outcomes.
• Use data-driven insights to continuously refine training content, delivery methods, and support mechanisms for learners.
• Coordinate participant engagement efforts, including awareness campaigns and onboarding sessions, to ensure optimal enrollment, retention, and progression of learners.

Key Performance Indicators (Year 1)

• Design Program Curriculum
• Training Strategy, Design, and Quality Assurance
• Partnership and Stakeholder Management
• Team Leadership and Supervision
• Operations and Resource Management
• Reporting and Participant Engagement

Qualifications
Education:

• Bachelor’s degree in Education or a related field. 

Experience:

• At least 8–10 years of experience in managing large-scale training or capacity-building programs, preferably targeting youth or marginalized populations.
• Proven track record of implementing skills training programs, especially in digital skills, creative industries, or business management.
• Familiarity with the gig economy and understanding of its dynamics, challenges, and opportunities.
• Demonstrated experience leading national or multi-regional skills development initiatives.
• Proven ability to manage multi-disciplinary training teams and partnerships.

Skills and Competencies:

• Strong project management skills with the ability to manage multiple stakeholders and deliver results on time and within budget.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency in digital tools for training delivery, including e-learning platforms.
• Analytical and problem-solving skills, with experience in data-driven decision-making.
• Knowledge of gender-inclusive approaches to training and workforce development
• Deep understanding of competency-based training, digital learning ecosystems, and gig economy skill trends.
• Ability to lead and coach mid-level managers and training leads.
• Strategic thinking with the ability to align training programs with broader employment and economic inclusion goals.
• Exceptional stakeholder engagement, including training partners, and donor partners.
• Data-driven decision-making and performance tracking capabilities.

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Job Purpose

• The Access to Financial Services Manager will oversee the implementation of initiatives that ensure program participants have access to enhanced financial services.
• This includes fostering partnerships with financial institutions, designing financial literacy programs, and ensuring the availability of tailored financial products such as savings, credit, and insurance for marginalized youth and women.
• The Manager will play a pivotal role in equipping participants with the financial tools and knowledge needed to thrive in the gig economy.

Key Responsibilities
Access to Financial Services:

• Partner with financial service providers to develop and implement strategies to improve access to financial services for program participants, including savings, loans, pensions and insurance products.
• Ensure financial services align with the needs of marginalized youth and women participating in the Nigeria GATEWAY Program.
• Address barriers to financial inclusion, such as lack of documentation, limited awareness, or low trust in financial systems.
• Promote the adoption of digital financial tools and platforms among participants to enhance their financial inclusion.
• Advocate for the design and deployment of financial products tailored to the needs of gig workers and marginalized groups.

Financial Literacy and Capacity Building:

• Collaborate with program teams to integrate financial literacy training into the broader training curriculum.

Stakeholder & Partner Engagement:

• Identify and establish partnerships with financial institutions, fintech companies, cooperatives, and other relevant stakeholders.
• Negotiate agreements with partners to secure affordable and accessible financial services.
• Act as the primary liaison between the program and financial service providers to ensure smooth collaboration and issue resolution.
• Represent the program in discussions and forums with financial service providers, regulators, and advocacy groups.
• Ensure compliance with relevant financial regulations and program policies in all partnerships and service delivery.

Monitoring, Data Collection, and Risk Management:

• Track participant access to and usage of financial services to assess reach and impact.
• Collect and analyze data to identify gaps, barriers, and areas for service improvement.
• Monitor and address risks associated with financial access, such as over-indebtedness or misuse of credit products.
• Prepare regular reports on financial service access, usage trends, outcomes, and key insights for program leadership and stakeholders.

Access to Insurance & Pension 

• Advocate for access to microinsurance products relevant to gig workers, such as health, accident, or device insurance.
• Explore opportunities to connect participants to formal pension savings schemes appropriate for gig economy earners.

Key Performance Indicators (Year 1)

• Access to Financial Services
• Financial Literacy and Capacity Building
• Stakeholder & Partner Engagement
• Monitoring, Data Collection, and Risk Management
• Access to Insurance & Pension

Qualifications
Education:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field. A certification in Financial Inclusion, Microfinance, or Digital Finance is an advantage.

Experience:

• 8-10 years of experience in financial services, financial inclusion programs, or microfinance, with a focus on marginalized groups.
• Proven track record in managing partnerships with financial institutions and implementing access-to-finance programs.
• Familiarity with financial literacy training, digital financial tools, and financial inclusion initiatives.
• Demonstrated leadership in designing and delivering access-to-finance programs for youth, women, or underserved communities.

Skills and Competencies:

• Strong partnership development and stakeholder engagement skills to foster collaboration with financial service providers.
• Knowledge of financial products and services, especially those relevant to gig workers and marginalized populations.
• Excellent organizational and project management skills to oversee service delivery and monitor impact.
• Strong communication and advocacy skills to promote financial inclusion and participant needs.
• Deep understanding of financial services products for gig workers (e.g., microloans, savings, insurance, asset financing).
• Expertise in partnership development with financial institutions and fintechs.
• Proven ability to lead teams, drive uptake, and track financial product usage and impact.
• Data analysis and insights generation to inform product iterations and business cases.
• Ability to align access strategies with program sustainability and scale-up goals.

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Job Purpose

• The Assistant MERL Specialist will support the implementation of monitoring, evaluation, research, and learning activities to track program impact and outcomes.
• This role involves assisting with data collection, analysis, reporting, and knowledge sharing to contribute to evidence-based decision-making and program improvements.
• The Assistant MERL Specialist will work closely with the MERL Specialist to ensure the effective execution of M&E processes and deliverables.

Key Responsibilities
Data Collection and Management:

• Assist in collecting data from program activities, participants, and partners using standardized tools and methodologies.
• Conduct data quality checks and validation to ensure accuracy and completeness.
• Maintain organized, secure, and accessible data storage systems to support effective reporting and analysis.
• Provide on-the-ground support to ensure proper use of data collection tools during program implementation.

Monitoring and Reporting:

• Track progress against program indicators and targets, regularly updating the MERL Specialist and program team.
• Contribute to the preparation of timely and accurate monitoring and evaluation reports, dashboards, and presentations for both internal and external stakeholders.
• Support the timely submission of program reports, ensuring alignment with donor and partner requirements.

Data Analysis and Insight Generation:

• Assist in analyzing quantitative and qualitative data to identify trends, patterns, and areas for program improvement.
• Collaborate with the MERL Specialist to translate data into actionable insights that inform program decision-making and strategy.
• Support the development of data visualizations and infographics to present insights in an engaging and accessible format.

Learning and Knowledge Sharing:

• Contribute to the documentation and dissemination of lessons learned, best practices, and success stories across the program.
• Assist in organizing learning sessions, workshops, and knowledge-sharing events for internal teams and external partners.
• Provide administrative and logistical support for learning and reflection activities.

Capacity Building and Stakeholder Support:

• Support the training of program staff and partners on M&E tools, methodologies, and processes.
• Work closely with Community Learning Coordinators and program teams to ensure M&E activities are aligned with program objectives.
• Foster a culture of learning and continuous improvement across the team.

External Engagement and Additional Support:

• Support the MERL Specialist in engaging with external stakeholders, partners, and collaborators on M&E-related matters.
• Perform any other duties as assigned by the MERL Specialist to support the effective implementation of the program’s monitoring, evaluation, research, and learning agenda.

Key Performance Indicators 

• Data Collection and Management
• Monitoring and Reporting
• Data Analysis and Insight Generation
• Learning and Knowledge Sharing
• Capacity Building and Stakeholder Support
• External Engagement and Additional Support

Qualifications
Education:

• Bachelor’s degree in Social Sciences, Statistics, Economics, or a related field.

Experience:

• 5-8 years of experience in monitoring, evaluation, or research roles within development programs.
• Experience with data collection and management, including familiarity with data collection tools and platforms.
• Knowledge of M&E frameworks and methodologies is an advantage.

Skills and Competencies:

• Proficiency in data analysis tools (e.g., Excel, SPSS, Stata, R, Power BI, Tableau) and data visualization techniques.
• Strong organizational skills with attention to detail and data accuracy.
• Good communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Ability to multitask, manage deadlines, and adapt to changing priorities.
• Advanced skills in data collection tools, process optimization, and reporting.
• Strong analytical and problem-solving capabilities, with the ability to translate raw data into actionable insights.
• Demonstrated experience supervising data collectors, analysts, or MEL field teams.
• Familiarity with logical frameworks, indicator tracking, and learning agenda implementation.
• Capable of troubleshooting routine and complex M&E issues and proposing evidence-based solutions.
• Able to align MEL operations with program strategy and adaptive management needs
• Contributes to evaluation planning, donor reporting, and impact documentation efforts.

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Job Purpose

• The Learning Community Coordinator will play a key role in supporting the implementation of the Gateway program’s community learning initiatives.
• The role focuses on fostering active participation, peer-to-peer collaboration, and access to learning resources among program beneficiaries.
• The Learning Community Coordinator will work directly with program participants—particularly marginalized youth and young women—to ensure a supportive and inclusive learning environment that promotes their growth and success within the program.

Key Responsibilities
Community Learning Facilitation:

• Facilitate the delivery of community-based learning initiatives, including peer learning sessions, study groups, and collaborative projects.
• Organize and moderate online and offline learning forums to encourage knowledge sharing and collaborative problem-solving.
• Build rapport with participants to understand their learning goals and help them navigate available program resources and opportunities.

Participant Engagement and Support:

• Maintain consistent and responsive communication with participants using messaging groups, newsletters, and other engagement channels.
• Monitor participant engagement levels to identify learners who may require additional support, and implement targeted interventions to boost participation.
• Support participants in accessing mentoring, coaching, and other learning support structures embedded within the program.

Community Culture and Inclusion:

• Promote an inclusive, respectful, and supportive community environment that values diversity, equity, and collaboration.
• Assist in fostering a sense of belonging and shared purpose within the participant community.

Communication and Feedback:

• Document and share compelling stories of participant impact, learning progress, and community highlights.
• Provide feedback to the Community Manager regarding participant needs, challenges, and suggestions to improve learning experiences and engagement strategies.
• Contribute to the planning and execution of community events, workshops, and collaborative activities.

Monitoring and Reporting:

• Help maintain accurate records of community learning activities, participant attendance, and learning outcomes.
• Contribute to continuous improvement efforts by capturing and sharing lessons learned, success stories, and emerging best practices.

Key Performance Indicators 

• Community Learning Facilitation
• Participant Engagement and Support
• Community Culture and Inclusion
• Communication and Feedback
• Monitoring and Reporting

Qualifications
Education:

• Bachelor’s degree in Education, Social Sciences, Communications, Community Development, or a related field.

Experience:

• Minimum of 2–3 years of experience in community engagement, learning facilitation, or youth-focused programs.
• Experience working with underserved or marginalized groups is highly desirable.
• Familiarity with managing learning communities or peer support groups is a plus.

Skills and Competencies:

• Strong interpersonal and facilitation skills to guide group interactions and learning experiences.
• Ability to build trust and rapport with young people from diverse backgrounds.
• Excellent organizational and communication skills.
• Proficiency in digital communication tools (e.g., WhatsApp, Telegram, Google Workspace, Zoom).
• Enthusiastic about youth development, gender inclusion, and social impact.
• Comfortable working independently and in a fast-paced team environment.

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Job Description

• The Access to Learning and Work Tools Manager will be responsible for overseeing the implementation of the learning and work tools voucher program for the Nigeria GATEWAY Program across five (5) states.
• The role will ensure that program participants have timely and equitable access to conducive co-working environments, reliable internet connectivity, and essential learning tools that support both training and access to gig work opportunities.
• The Access to Learning and Work Tools Manager 2 will work closely with KPMG, the program fund manager, to ensure effective deployment, utilization, and reporting of vouchers in alignment with program objectives.

Key Responsibilities
Strategy, Design, and Program Implementation

• Lead the design, planning, and execution of the learning and work tools voucher program, working in close collaboration with KPMG, the program fund manager responsible for voucher administration and disbursement.
• Oversee the implementation of systems that provide program participants with access to critical infrastructure—such as co-working spaces, internet connectivity, and essential work tools.
• Ensure an efficient, transparent, and equitable distribution process, in alignment with program objectives, eligibility criteria, and KPMG’s disbursement protocols.
• Ensure all tools and resources provided meet quality standards and are fit for purpose, enabling participants to fully engage in training and gig work opportunities.

Partnership and Vendor Management

• Build and maintain partnerships with co-working spaces to provide access to affordable, well-equipped workspaces.
• Serve as the main point of contact for co-working hubs, telecom providers, and other relevant service providers.
• Collaborate with vendors and service providers to procure high-quality learning and work tools (e.g., laptops, tablets, software, platform subscriptions) at competitive rates.
• Negotiate contracts and agreements with vendors to ensure timely delivery and adherence to program requirements.
• Address issues related to resource access, working with partners to resolve challenges efficiently.

Resource Allocation and Participant Support

• Oversee the distribution of learning and work tools, coordinating with training and implementation teams.
• Coordinate the allocation of co-working spaces and connectivity resources to participants based on training and gig work needs.
• Develop user guides and deliver orientation or training sessions to ensure participants can effectively utilize tools and workspaces.
• Coordinate technical support to address any issues with tool access or functionality.

Monitoring, Evaluation, and Reporting

• Develop and implement monitoring frameworks to track the usage, distribution, impact, and efficiency of provided resources and tools.
• Monitor voucher and tool utilization to ensure compliance and effectiveness.
• Collect and analyze feedback from participants to assess the usefulness of tools and identify areas for improvement.
• Monitor the impact of access to tools and infrastructure on training outcomes and participants’ gig work readiness.
• Prepare detailed reports on program implementation, challenges, successes, and recommendations for improvement.
• Contribute to program evaluations and documentation of best practices.

Program Alignment and Continuous Improvement

• Ensure all access-to-resource efforts are aligned with the overall goals and learning objectives of the Nigeria GATEWAY Program.
• Use data and insights to iterate and improve systems for tool and resource provision, contributing to broader program success.

Key Performance Indicators (Year 1)

• Strategy, Design, and Program Implementation
• Partnership and Vendor Management
• Resource Allocation and Participant Support
• Monitoring, Evaluation, and Reporting

Qualifications

• Education:
  • Bachelor’s Degree in Program Management, Business Administration, Information Technology, or a related field.
• Experience:
  • 8+ years of experience designing and managing large-scale tech enablement programs, and managing partnerships with a network of co-working spaces, preferably in workforce development or digital economy programs.
  • Demonstrated experience in managing resource allocation programs, including voucher systems or similar initiatives.
  • Demonstrated leadership in partnerships for device distribution, digital infrastructure, or learning access programs.
• Skills and Competencies:
  • Strong partnership and relationship management skills to engage effectively with diverse stakeholders.
  • Excellent organizational and problem-solving skills to manage resource allocation and resolve participant issues.
  • Proficiency in digital tools and systems used for voucher tracking and reporting.
  • Analytical skills to assess the impact of partnerships and resources on program outcomes.
  • Strong communication and negotiation skills to build mutually beneficial agreements with service providers.
  • Strong technical understanding of digital tools, e-learning platforms, and logistics required to enable access at scale.
  • Proven project delivery and risk mitigation experience across complex operations.
  • Experience working with private sector actors to negotiate access to subsidies or partnerships.
  • Ability to lead cross-functional teams and manage field operations and technology partners.
  • Strong analytical and problem-solving skills with a focus on sustainability and cost-effectiveness.
  • Ability to identify and develop new access pathways and value-adding opportunities for beneficiaries.
  • Team leadership with strong mentoring and performance management experience.

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Job Purpose

• The Special Projects Manager will lead the design, planning, and implementation of the EdTech Festival, CcHUB’s flagship immersive EdTech experience and distribution platform.
• The Festival spans multiple cities in Nigeria and Kenya and features roundtables, immersive innovation expos, and curated community dialogues.
• We re looking for a strategic executor, an individual who thrives on delivering large, multi-stakeholder initiatives on time, on budget, and with impact.
• This role demands a master planner and tactical implementer who can confidently manage vendors, convene planning teams, and adapt rapidly to dynamic conditions.

Key Responsibilities
Project Leadership & Coordination:

• Own the full project lifecycle of the EdTech Festival across all cities, ensuring strategic alignment with CcHUB’s mission and partners' objectives.
• Develop and manage detailed project plans, timelines, and implementation trackers.
• Lead interdepartmental coordination (communications, procurement, finance, startup support, M&E, etc.) to ensure aligned delivery.

Stakeholder & Partner Engagement:

• Coordinate and facilitate steering committees or planning councils in each city to ensure local contextualisation.
• Engage directly with government, education leaders, and local innovation hubs to secure buy-in and participation.

Event & Experience Management:

• Oversee logistics for all the festival activities.
• Manage third-party vendors and field support teams.
• Ensure brand consistency and quality across all touchpoints and event experiences.

Budget & Resource Management:

• Own the project budget and track expenditures in line with financial protocols.
• Recommend and manage support personnel (e.g. state coordinators, volunteers, interns) as needed.
• Provide regular budget performance reports.

Monitoring, Reporting & Learning:

• Track key metrics (e.g. number of participants, satisfaction rates, leads generated, startup demos, partner engagement).
• Produce implementation status reports and post-event evaluation summaries.

Qualifications
The successful candidate will have the following experience/skills:

• At least 4 years of experience managing large-scale projects or events across multiple locations, preferably within education, tech, innovation, or social impact spaces.
• Strong experience with budget planning, vendor management, and contract execution.
• Excellent coordination and multitasking skills, ability to thrive in ambiguity and tight timelines.
• Exceptional organisational and planning abilities.
• A calm and solutions-focused approach to pressure, with a flexible and adaptive mindset.
• Strong communication and facilitation skills—both verbal and written—with a proven ability to lead conversations and motivate teams.

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About the Africa Technology and Creative Group (ATCG)

• The Africa Technology and Creative Group (ATCG) is a pan-African network dedicated to accelerating AfCFTA implementation for tech and creative sectors.
• Following our successful 2025 Convening in Abuja, we are now embarking on initiatives such as the Localisation-as-a-Service (LaaS) pilot, policy engagements, and membership expansion activities. To drive these efforts, we are seeking a highly organized, self-driven, and credible Coordinator to join our team.

Role Overview

• The ATCG Coordinator will serve as the operational focal point for advancing initiatives stemming from the 2025 Convening.
• This includes implementing the pilot phase of the LaaS project, coordinating policy submissions (e.g., IP Policy, Blockchain & Space Strategies), overseeing membership growth and engagement, and ensuring consistent communication across the network.
• The ideal candidate will have strong project management skills, familiarity with Africa’s tech or creative ecosystems, and the ability to work independently while effectively collaborating with diverse stakeholders.

Key Responsibilities
Project Management & Implementation:

• Oversee the Localisation-as-a-Service (LaaS) pilot, including scheduling, platform updates, member onboarding, and feedback collection.
• Develop and maintain a detailed work plan to ensure all post-Convening action items (e.g., membership refresh, policy requests, capital engagement) are executed on time.

Membership Engagement & Network Growth:

• Lead the membership registration drive, validate existing member data, and maintain an up-to-date membership database (including skill sets, locations, and service offerings).
• Drive member communication, including newsletters, social media posts, and email updates, ensuring members are informed about upcoming events, policy discussions, and collaboration opportunities.

Policy Liaison & Advocacy Support:

• Coordinate ATCG’s policy engagements with ministries and government agencies (e.g., IP Policy request, Blockchain & Space Strategy consultations).
• Gather inputs from members to produce formal submissions or policy briefs that reflect the network’s collective interests.

Stakeholder & Partnership Management:

• Serve as the primary contact for external partners such as CcHUB, government ministries, investors, and media outlets.
• Identify and cultivate new strategic partnerships (local and pan-African) to expand ATCG’s reach and impact.

Events & Workshops Coordination:

• Organize working group sessions, webinars, or roundtables (e.g., on African capital engagement) to support ongoing discussions and knowledge-sharing within the network.
• Coordinate logistics for any in-person or virtual events, ensuring smooth execution and clear post-event follow-up.

Communications & Marketing:

• Develop engaging content (e.g., blog posts, social media updates, newsletters) highlighting member stories, LaaS success cases, and ATCG milestones.
• Manage the ATCG website and online channels (in collaboration with tech partners) to ensure accurate, up-to-date information.

Reporting & Documentation:

• Track KPIs (e.g., membership growth, number of LaaS matches, policy engagement milestones, investor interest).
• Prepare monthly or quarterly progress reports for the ATCG Leadership and funding partners (including CcHUB).
• Document best practices, lessons learned, and success stories to guide future scaling of ATCG initiatives.

Qualifications

• Bachelor’s Degree in Business, Communications, Technology, Creative Arts, or a related field.
• A Master’s degree is a plus but not required.
• 3+ years of proven experience in operations, project management, or community coordination within tech or creative industries in Africa.
• Demonstrated track record of working with startups, creative enterprises, or tech hubs—experience in cross-border or pan-African contexts is highly beneficial.
• Familiarity with AfCFTA objectives, key players in Nigeria’s tech/creative ecosystem, and broader African innovation landscapes.
• Strong organizational skills with the ability to juggle multiple tasks and priorities simultaneously.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to engage and influence a diverse set of stakeholders.
• Tech-savvy: Comfort using productivity and project management tools (e.g., Trello, Asana, Slack, Google Workspace).
• Self-driven and proactive: Able to work independently while maintaining alignment with broader organizational goals.
• Based in Lagos, Nigeria 

Key Competencies:

• Strategic Thinker: Ability to see the bigger picture of how LaaS and other ATCG initiatives drive AfCFTA adoption in tech/creative sectors.
• Operational Excellence: Skilled at setting up processes, managing timelines, and delivering on commitments.
• Relationship Building: Capable of fostering trust among members, government representatives, partners, and the media.
• Adaptability: Comfortable navigating a fast-paced, evolving environment with changing priorities.
• Innovation and Problem-Solving: Proactive in identifying challenges and proposing creative solutions.

What We Offer

• Competitive compensation commensurate with experience.
• Opportunity to shape a flagship project (Localisation-as-a-Service) that has pan-African impact.
• Networking opportunities with leading entrepreneurs, policymakers, investors, and creative professionals across the continent.
• Professional growth in an emerging space at the intersection of technology, creativity, and AfCFTA-driven trade.

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Role Overview

• We are seeking a highly skilled Diversity, Equity, and Inclusion (DEI) Manager to lead and implement DEI strategies across the organisation’s operations in Nigeria, Kenya, Rwanda, Namibia, and other African countries where CcHUB operates. 
• Reporting to the Safeguarding, Gender, and Child Protection Specialist, the DEI Manager will work collaboratively with the Gender Manager and other teams to ensure that an intersectional safeguarding approach is embedded in all DEI initiatives. 
• The DEI Manager will be responsible for ensuring that CcHUB's practices and departments are inclusive, equitable, and culturally sensitive, while also driving innovation and thought leadership in DEI across the tech and innovation ecosystem.
• This role will provide technical support for inclusive proposal development, conduct gender and diversity audits, and act on key findings to foster a more inclusive environment across CcHUB's programmes and human resources interventions. 
• The DEI Manager will also contribute to building CcHUB's reputation as a leader in DEI within the tech and innovation space, while supporting the organisation’s growth and commitment to an inclusive and equitable workplace culture.

Key Responsibilities
DEI Strategy Development and Implementation:

• Develop, lead, and manage the implementation of a comprehensive Diversity, Equity, and Inclusion strategy that reflects the needs of CcHUB’s diverse stakeholders across Nigeria, Kenya, Rwanda, Namibia, and other regions.
• Work closely with the Safeguarding, Gender, and Child Protection Specialist and Gender Manager to ensure an intersectional approach to DEI, integrating safeguarding principles into all DEI initiatives.
• Develop clear DEI objectives, KPIs, and action plans that align with CcHUB’s mission and vision, and work with internal teams to drive progress.

Intersectionality in Safeguarding and DEI Integration:

• Ensure that an intersectional approach is embedded in all DEI efforts, recognising how various aspects of identity—such as gender, race, ability, socio-economic status, and age—interact to shape experiences of inequality and discrimination.
• Lead initiatives to ensure CcHUB’s programmes and operations (including EdTech, Design for Health, Research, Startup Support, Higher Education Innovation, Design Lab, and Learning Science), and support teams (such as Admin, Community Support, People, and Finance) are inclusive and accessible to all.
• Provide technical guidance to ensure safeguarding protocols address the diverse identities of all individuals engaged in CcHUB’s work.

Conducting Gender and Diversity Audits:

• Lead gender and diversity audits across CcHUB’s operations to identify gaps, challenges, and areas for improvement.
• Develop action plans based on audit findings to promote equity and inclusivity in programme design, staffing, and stakeholder engagement.
• Monitor, evaluate, and report regularly on the implementation and outcomes of audit recommendations.

Technical Support and Inclusive Proposal Development:

• Provide technical input to ensure that diversity, equity, and inclusion are integrated into proposal development and programme design.
• Collaborate with programme teams to develop inclusive strategies and ensure alignment with DEI best practices in all funding applications.

Collaboration with the People and Culture Team:

• Work with the People and Culture Team to embed DEI principles into human resources policies and processes, including recruitment, onboarding, performance management, and career progression.
• Support the implementation of inclusive hiring practices and promote diverse representation across all organisational levels.
• Foster a workplace culture where all staff feel valued, respected, and supported in their development.

Training and Capacity Building:

• Design and deliver DEI and safeguarding training for staff, partners, and stakeholders across CcHUB’s operations.
• Build internal capacity to strengthen understanding and application of DEI principles, especially their intersections with safeguarding and gender equality.
• Develop toolkits, resources, and learning materials on topics such as unconscious bias, inclusive leadership, and equitable decision-making.

DEI Thought Leadership:

• Position CcHUB as a thought leader in DEI within Africa’s tech and innovation ecosystem.
• Lead or contribute to DEI-related research, publications, and speaking engagements that elevate CcHUB’s voice in the sector.
• Collaborate with external partners and networks to remain current on global DEI trends and incorporate innovative approaches into CcHUB’s work.

Monitoring, Evaluation, and Reporting:

• Develop and maintain a robust DEI monitoring and evaluation framework to track progress, measure impact, and inform continuous improvement.
• Prepare regular DEI reports highlighting achievements, challenges, and strategic recommendations for senior leadership and stakeholders.
• Ensure collection and disaggregation of relevant DEI data to support informed decision-making and programme refinement.

Qualifications and Experience

• A minimum of 5-7 years of experience in diversity, equity, inclusion, safeguarding, or related fields, preferably in international development, tech, or social innovation sectors.
• Proven experience in developing and implementing DEI strategies in multicultural and complex environments, ideally within Africa.
• A strong understanding of intersectionality and its application to safeguarding gender equity, and child protection is desirable.
• Experience conducting gender and diversity audits and translating findings into actionable strategies.
• Excellent communication and facilitation skills with the ability to lead trainings, workshops, and capacity-building initiatives on DEI and safeguarding.
• Demonstrated ability to build effective partnerships with internal teams, external stakeholders, and diverse communities.
• Experience in proposal development and providing technical input into program design to ensure inclusivity.
• Strong analytical, monitoring, and reporting skills, with experience in using data to drive decision-making and measure impact.
• A commitment to creating equitable and inclusive spaces for all individuals, particularly those from marginalized and underrepresented groups.

 Skills and Attributes:

• Advanced degree in social sciences, gender studies, human rights, or a related field.
• Experience working in African contexts with an understanding of the diverse socio-political and cultural dynamics in the region.
• Ability to work in a fast-paced environment and manage multiple priorities with strong attention to detail.
• Innovative and forward-thinking mindset, with a passion for advancing equity and inclusion within the tech and innovation sectors.

Additional Information:

• This role is fully onsite in our Lagos Nigeria office.

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Job Purpose

• This role is designed to equip trainees with critical management skills and deep organizational knowledge, fostering a culture of continuous learning and development.
• By participating in this program, you will contribute to ensuring smooth management transitions aligned with our succession planning efforts.
• This role is for a 24 months fixed term contract period and may require you to travel based on Project/ Programme needs.

Responsibilities
Project Support:

• Assist in planning, executing, and monitoring civic tech and digital security projects.
• Support the development of project timelines, budgets, and deliverables.
• Coordinate with cross-functional teams to ensure project milestones are met.

Research and Analysis:

• Conduct research on emerging trends and best practices in civic tech, digital resilience, and digital security
• Analyze data and generate insights to inform project strategies and decision-making.
• Prepare reports, presentations, and other documentation as needed.

Community Engagement:

• Assist in organizing events, workshops, and meetings with stakeholders and community partners.
• Support outreach efforts to engage diverse communities in civic tech, and digital security  initiatives.
• Manage communication channels, including social media, newsletters, and website content.

Collaboration and Partnerships:

• Identify and pursue partnership opportunities with relevant organizations, institutions, and government agencies.
• Assist in drafting proposals and agreements for collaboration.
• Maintain relationships with existing partners and stakeholders.

Administrative Support:

• Handle administrative tasks such as scheduling meetings, maintaining records, and managing correspondence.
• Support the team in managing logistics for events and activities.

Key Skills:

• Ability to articulate technology driven harms across all sectors and vice versa
• Skilled in writing, analytical thinking and use of social tools to gather facts
• Openness to learning new things and concepts in the human - technology interactions landscape
• Excellent organizational and time management skills
• Excellent interpersonal, communication, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and a fast learner
• Passionate about  innovation, and social change.

Qualifications

• Bachelor’s degree in Law, Political Science or related field is preferred.
• Masters in digital right, social technology or any relevant field.
• A blend of interest and initial foundational knowledge of the intersection of technology and society, technology for social good and the use of technology in civic engagements.
• 4 - 6 years of experience.
• Understanding of legal conditions for social use of technology, human behaviors and technology and the potential risks of unethical use of technology
• Data driven understanding of digital rights, digital oppressions, cyber threats and impact of frontier technologies on human conditions
• Demonstrated interest in business and willingness to learn
• Desire to learn and integrate new capabilities in digital technology, such as audio, video, social media, online communities, blogs, and other web-based technologies.
• Creative thinking and understanding of the audience to produce engaging materials Resilience and flexibility to explore different paths to achieve an outcome and adjust quickly and efficiently to new circumstances and measured results.
• Organized and able to multitask and manage concurrent deadlines.
• Ability to effectively support work groups.
• A high degree of independence, integrity and confidentiality.

What You Will Learn

• Programme and Project Design
• Stakeholders engagement
• Thought leadership/ Research
• Proposal writing
• Project negotiation
• Capacity building design skills.

Additional Information:

• This role is fully onsite in our Lagos Nigeria office.