Jobs at Catholic Caritas Foundation of Nigeria (Caritas Nigeria)

Location: Guma, Makurdi

The Information Management Officer (IMO) is responsible for supporting the systematic collection, management, analysis, visualization, and dissemination of programme data and information to facilitate evidence-based decision-making, quality reporting, accountability, and programme learning.

The role ensures that accurate, timely, and well-structured information is available to programme teams, management, donors, and other stakeholders. Working closely with programme, MEAL, and technical teams, the IMO supports data organization, reporting, dashboards, mapping, and the production of information products that communicate programme progress, results, and impact in an accessible and meaningful way.

The position also contributes to internal and external communications by transforming programme data and results into clear narratives, visuals, and knowledge products that enhance programme visibility and coordination while ensuring adherence to humanitarian principles, data protection, and confidentiality standards.

Required Qualifications & Experience

Education

• Bachelor’s degree in Information Management, Statistics, Computer Science, Data Science, Social Sciences, Development Studies, or a related field.

Experience

• Minimum of 2–4 years’ professional experience in information management, data management, MEAL, or humanitarian programme support.
• Experience managing and analyzing programme data in humanitarian or development contexts.
• Proficiency in data management and visualization tools (MS Excel, Power BI, Kobo, ODK, DHIS2, or similar).
•  Experience supporting reporting and donor information requirements is an added advantage.

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Location: Guma, Makurdi

Job Purpose

The Communications & Media Officer is responsible for leading the documentation, production, and dissemination of high-quality multimedia content to support programme visibility, stakeholder engagement, and knowledge sharing. The role focuses on translating programme activities and results into compelling visual and narrative content that highlights impact, and plays a critical function in enhancing the visibility, credibility, and impact of programme interventions by combining creative storytelling with strategic communication approaches

Working closely with programme and technical teams, the officer will capture and develop stories from the field, manage digital communication platforms, and ensure consistent and strategic use of social media to reach target audiences. The position also supports advocacy and donor visibility by producing timely and engaging content aligned with organizational priorities and communication guidelines.

Key Responsibilities

• Support internal and external communication materials (reports, newsletters).
• Capture high-quality photographs and videos of field activities, programme interventions, and beneficiaries, ensuring informed consent and ethical representation.
• Produce multimedia outputs including documentaries, short videos, interviews, and human-interest stories that highlight programme outcomes.
• Edit and package multimedia content using professional tools (e.g., Adobe Premiere Pro, After Effects).
• Develop and implement social media strategies aligned with organizational communication and visibility objectives and manage official social media platforms (Facebook, X/Twitter, Instagram, LinkedIn).
• Ensure consistency in messaging, tone, and branding across all digital platforms.
• Schedule and publish content regularly to sustain audience engagement and visibility, including monitoring and responding to audience interactions, where appropriate, to strengthen engagement.
• Track and analyze social media and digital performance metrics (e.g., reach, engagement, impressions).
• Develop compelling stories that highlight programme impact, resilience, and community voices.
• Translate technical programme results into accessible and engaging narratives for diverse audiences, especially to support advocacy campaigns and ensure visibility of programme achievements.
• Ensure all content adheres to humanitarian communication principles, including dignity, neutrality, and the “Do No Harm” approach and apply safeguarding standards and ensure confidentiality when working with vulnerable populations.
• Ensure all communication materials comply with organizational branding guidelines and visual identity standards.
• Design basic communication materials such as flyers, banners, infographics, and social media graphics.
• Support the development of internal and external communication materials, including reports, newsletters, briefs, and presentations.

Required Qualifications & Experience

• Bachelor’s degree in Mass Communication, Media Studies, Digital Marketing, or related field.
• 2–4 years’ experience in media, communications, or humanitarian storytelling.
• Strong photography and videography skills.
• Proficiency in editing tools (Adobe Suite, Canva, etc.).
• Experience managing social media accounts professionally.
• Cross-Cutting Requirements for Both Roles (INGO Standards)
• Commitment to humanitarian principles (humanity, neutrality, impartiality, independence)
• Understanding of Protection Mainstreaming and Do No Harm principles.
• Gender, Inclusion, and Diversity sensitivity.
• Accountability to Affected Populations (AAP).
• Strong teamwork and coordination skills.
• Ability to work in high-pressure and field environments.

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Location: Guma, Makurdi

Job Purpose.

To monitor, identify, and report protection risks and concerns affecting vulnerable populations, ensuring timely response and referral.

Key Responsibilities

• Undertake routine field visits to communities, camps, and host locations to assess protection risks, vulnerabilities, and population needs. Engage directly with community members, leaders, and local structures to gather information, build trust, and ensure continuous presence and visibility of protection services.
• Systematically identify persons with specific protection needs, including women, children, persons with disabilities, elderly individuals, and other at-risk groups. Apply established vulnerability criteria and ensure inclusive approaches that capture hidden or less visible cases.
• Record and analyse protection incidents such as violence, abuse, exploitation, and denial of access to services using standardized tools and methodologies. Track patterns and emerging trends to inform early warning, programme planning, and advocacy efforts.
• Ensure safe, confidential, and timely referrals of identified cases to appropriate service providers, including health, psychosocial support, legal aid, and child protection services. Follow established referral pathways and protocols, and provide basic information to affected individuals to support informed decision-making.
• Plan and deliver community sensitization and awareness-raising activities on key protection issues, including rights, available services, prevention of gender-based violence, child protection, and safe access to assistance. Promote community participation and feedback mechanisms.
• Prepare and submit regular reports, including field monitoring updates, incident reports, and situation analyses, ensuring accuracy, completeness, and adherence to reporting standards. Contribute to consolidated programme reports and data systems.
• Handle all personal and sensitive data with strict confidentiality and in accordance with data protection and ethical standards. Ensure that information sharing follows the principles of informed consent, “Do No Harm,” and respect for the dignity and safety of affected individuals.

Qualifications and Experience

• SSCE, ND, HND or degree in Social Science, Law, International Development, or related field.
• Minimum 1-2 years’ experience in humanitarian protection programming.
• Demonstrated experience supervising field teams.
• Experience working with IDPs and conflict-affected communities.

Key Competencies

• Results-oriented with strong planning and organizational ability.
• Strong interpersonal and facilitation skills; sensitive to conflict dynamics and safeguarding.
• Analytical mindset with ability to translate market findings into training and opportunities.
• Adaptability, resilience, and ability to work in complex field environments.
• Collaborative team player with ability to work across sectors and partners.

Other Skills

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times

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Location: Guma, Makurdi

The Data Analyst will support the effective implementation of Monitoring, Evaluation, Accountability, and Learning (MEAL) activities of the SIDPIN interventions by ensuring high-quality data collection, analysis, reporting, and utilization. The role is critical in strengthening evidence-based programming, accountability to affected populations (AAP), and adaptive management across interventions, including Cash and Voucher Assistance (CVA/MPCA), protection, and livelihoods.

The position contributes to improving programme quality, transparency, and impact by generating timely and accurate data insights, ensuring compliance with donor requirements, and supporting informed decision-making in humanitarian contexts.

Key Responsibilities:

• Design, deploy, and manage data collection tools using platforms such as Kobo Toolbox, ODK, and Excel in line with MEAL frameworks, ensuring alignment with sector standards (e.g., Protection, Cash & Voucher Assistance).
• Assist in developing reporting templates and support field teams on tool usage and digital platforms to ensure accurate, real-time data capture. Lead data cleaning, validation, and quality assurance processes in accordance with organizational data quality standards.
• Lead the cleaning, validation, and quality assurance of collected data, ensuring compliance with organizational and sector-specific data quality standards.
• Maintain harmonization and consistency of data across sectors, partners, and reporting platforms to support coherent information management.
• Conduct quantitative and qualitative analysis of programme and protection monitoring data, including Multi-Purpose Cash Assistance (MPCA) performance, protection trends, beneficiary satisfaction, and program outcomes.
• Produce analytical outputs such as dashboards, infographics, maps, Situation Reports (SitReps), and donor reports to inform programme design, adaptive management, and evidence-based decision-making.
• Support analysis of feedback and complaints data through Accountability to Affected Populations (AAP) mechanisms to identify systemic issues and recommend improvements.
• Develop clear and accessible data visualizations to communicate findings to programme teams, sector coordination platforms, and external stakeholders.
• Support information management systems for protection monitoring and programme reporting, ensuring actionable insights are disseminated effectively.
• Ensure adherence to data protection principles, including secure storage, controlled access, and confidentiality of personally identifiable information (PII), particularly for vulnerable populations.
• Apply ethical standards in all data processes, including informed consent, confidentiality, and risk mitigation, in alignment with protection, safeguarding, and humanitarian principles.
• Contribute to organizational learning by documenting lessons learned, supporting evaluations, and facilitating reflection processes to improve programme quality and sustainability.
• Provide technical support and guidance to field staff on data collection, analysis, and reporting processes.

Required Qualifications & Experience

• Bachelor’s degree in Statistics, Actuarial Science, Economics, or related field.
• Minimum of 3–5 years of progressive professional experience in data analysis, information management, or MEAL within humanitarian and/or development programmes.
• Demonstrated experience in designing and managing data collection systems and tools (e.g. KoboToolbox, ODK, CommCare, MS Excel)
• Strong analytical skills using Excel, SPSS, STATA, R, or similar tools
• Strong skills in data visualization and communication using tools such as Excel, Power BI, Tableau, or similar platforms
• Strong understanding of core humanitarian principles and experience working in fragile or emergency contexts highly desirable.

Core Competencies

• Analytical thinking and attention to detail
• Ethical data handling and confidentiality
• Problem-solving and critical thinking
• Communication, Strong analytical and visualization skills
• High attention to detail and data accuracy
• Ability to communicate complex data clearly
• Knowledge of data protection and confidentiality principles
• Results-oriented with strong planning and organizational ability

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Location: Guma, Makurdi

Job Purpose

The Protection Area Supervisor will oversee the implementation of protection monitoring activities, supervise protection monitors and data analyst, ensure quality data collection, and strengthen protection response for IDPs and host communities in Makurdi and Guma LGAs.

Key Responsibilities

• Supervise and provide technical guidance to Protection Monitors, and data analysts.
• Coordinate protection monitoring activities and field assessments.
• Ensure quality assurance of protection data and reports.
• Support case management and referral systems for vulnerable individuals.
• Liaise with local authorities, community leaders, and humanitarian partners.
• Ensure compliance with protection standards and UNHCR guidelines.
• Prepare weekly and monthly protection reports.
• Organize capacity-building sessions for field staff and community structures.
• Support coordination with relevant sector stakeholders.

Qualifications and Experience

• Bachelor’s or Master’s degree in Humanitarian Studies, Social Science, Law, International Development, or related field.
• Minimum 2-3 years’ experience in humanitarian protection programming.
• Demonstrated experience supervising field teams.
• Experience working with IDPs and conflict-affected communities.

Competencies

• Leadership and team management skills
• Analytical and problem-solving abilities
• Strong coordination and communication skills
• Ability to manage multiple field activities
• Results-oriented with strong planning and organizational ability.

Other Skills

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times

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Location: Tarkum

About the Job:

He/She will coordinate with the SGBV, CaseWorkers and Child Protection officers in responding to the mental health and psychosocial needs of survivors and support community sensitization effort that prevent and respond to all forms of Child Abuse & SGBV. The Counselor assesses and plans response mechanism that meet the needs of adults and children who are affected.

Key Responsibilities:

• Conduct initial psychosocial counselling with survivors to assess survivors needs and treat survivors with respect, care and always maintain confidentiality
• In collaboration with Protection Staff, identify psychosocial needs of survivors and share information with Project Coordinator / Field Manager so as to support survivors to meet their needs
• Work with Caseworkers, SGBV and Child Protection Leads to ensure that survivors’ cases are followed-up and survivors’ decisions and best interest are prioritized for effective service delivery
• Provide psychological support (one on one or group counselling) to the project target group according to international principles and policies or other relevant methodologies.
• Assist in the development and provision of psychosocial activities within the program scope.
• Undertake the social investigation about each individual child case and ensure that all related information is collected properly through reliable sources.
• Conduct training for community on psychological child development, parenting skills, etc.
• Supervise and provide counselling training and technical counselling support to social workers, child friendly space facilitators directly involved with the psychosocial component of program.
• Ensure timely implementation of psychosocial program activities.
• Lead awareness-raising and/or sensitization campaigns through psychosocial activities in collaboration with the Case Workers.
• Lead the team of social workers in the development of outreach plans based on case trends and children’s needs.
• Secondary referrals to other psychosocial providers
• Develop and monitor a case management system for monitoring of referred cases
• Compile counselling weekly, monthly and quarterly reports on the referred cases and provide best solutions to cases.
• Carry out any other reasonable duties within the overall function of the job deemed necessary or as requested by line manager.

Qualifications:

• Bachelors degree in psychology or counselling with two (2) years relevant working experience
• Knowledge on how to carry out one or two craft activities will be an added advantage
• Counselling skills, including experience working with women and girls preferred

Demonstrated Technical Skills:

• Ability to maintain confidentiality and respect for clients at all times is essential.
• Professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint, is required.
• Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity
• Knowledge of Kanuri and Hausa language is an advantage for the Northeast
• Clear understanding, including demonstrated positive attitudes on gender inequality, and issues surrounding violence against women and girls STRONGLY preferred.
• Demonstrated knowledge and understanding of issues affecting women and girls, including gender based violence
• Ability to maintain confidentiality and respect for clients at all times is essential.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to communicate in English.
• Ability to write clear and concise reports is required

Other Skills

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times