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  • Posted: Nov 30, 2020
    Deadline: Dec 21, 2020
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    Trustfund Microfinance Bank Ltd was incorporated as a wholly indigenous limited liability company poised to provide customers with the financial support to alleviate poverty using dedicated and well motivated staff. We are committed to being among the top micro finance banks in Nigeria. Our range of products and services are unique and they are designed t...
    Read more about this company


    Head of Operations (Experienced)

    Job Description

    • Supervise and coordinate branch operations activities on a daily basis
    • Maintain a highly motivated, skilled and trained workforce with operations
    • Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
    • Ensure technical, banking and operation policies are efficiently and appropriately achieved
    • Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
    • Vault balancing
    • Central Operations - Account Services, Clearings, Payments, Cash Management and Reconciliation
    • Card Operations - Account Services, Reconciliation of the Bank’s debit card activities
    • Safeguard customer data and protect against fraud through management of authorization levels and access rights
    • Treasury Operations - FI Transaction activity and 3rd Party Funds / Investment processing

    Customer Service:

    • To establish and maintain appropriate management of treasury liquidity position of the company at every point in time
    • To ensure that loan account debit position is reduced to the barest minimal for reduced loan interest at the end of the month
    • To coordinate instant transfers to various company bank account to meet disbursement needs


    • Develop and manage a team of well-trained, focused and motivated Banking Services staff
    • To demonstrate and /or develop a proactive “change the Bank mindset”
    • To ensure deliverables of team assigned
    • To perform any other duty assigned by management from time to time.


    • Bachelor's Degree qualification.
    • 7 years Experience.

    go to method of application »

    Loan Recovery and Loan Monitoring Officer

    Location: Lekki, Lagos


    • Keep track of assigned accounts to identify outstanding debts
    • Plan course of action to recover outstanding payments
    • Locate and contact debtors to inquire of their payment status
    • Negotiate payoff deadlines or payment plans
    • Handle questions or complaints
    • Investigate and resolve discrepancies
    • Create trust relationships with debtors when possible to avoid future issues
    • Update account status and database regularly
    • Alert superiors of debtors unwilling or unable to pay when necessary
    • Comply with requirements when legal action is unavoidable.


    • B.Sc / HND in Business Administration, Banking and Finance
    • High School Diploma is preferred
    • 2-3 years experience
    • Proven experience as debt collector
    • Experience in working with targets and tight deadlines
    • Knowledge of relevant legal requirements
    • Working knowledge of MS Office and databases
    • Excellent communication and people skills
    • Apt in negotiating and persuading
    • Ability to be polite and compassionate without lacking confidence.

    go to method of application »

    Experienced Business Development Executive

    Location: Lekki, Lagos


    • You are to do all that is legal and just to bring in new clients
    • Identifying market potential by qualifying accounts.
    • Initiating sales process by scheduling appointments; making initial presentation; understanding account requirements.
    • Closing sales by building rapport with potential clients; explaining the companies product and service capabilities; overcoming objections; preparing contracts.
    • Expanding business relationship in existing clients by introducing new products and services; developing new benefits for existing products (loans and deposits).
    • Contributing information to market strategy by monitoring competitive products and reactions from accounts.
    • Recommending new products and services by evaluating current product results; identifying needs to be filled.
    • Updating your job knowledge by participating in educational opportunities.
    • Accomplishing marketing and organizational goals by meeting set targets monthly and quarterly.


    • OND, HND, B.Sc can apply
    • Experience: 2 years
    • Strong computer literacy
    • Outspoken and courageous
    • Very familiar with social media tools
    • Very diligent
    • Teachable/ Willing to learn/ Loves learning
    • Great presentation skills
    • Ability to convince prospects to become customers
    • Be open to correction.

    Other requirements are:

    • Internal Communications, Informing Others, Verbal Communication, Closing Skills, Motivation for Sales, Sales Planning, Territory Management, Prospecting Skills, Persistence, Meeting Sales Goals.


    • Basic pay + generous commission + Bonuses when you score target goals
    • Collaborative work environment.

    Method of Application

    Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the mail.

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