Job Opportunities at Nicole Sinclair Consulting

Our client is a service provider to the FMCG industry and their goal is to provide technological services to aid sales and distribution of their products. The Marketing Manager role is a unique opportunity in Nigeria,responsible for the attainment of client base growth, market research, gaining distribution channels and revenue growth.

Responsibilities

Marketing Responsibilities

• Define and execute the marketing strategy
• Design, implement and track end-to-end acquisition, engagement, retention and brand marketing initiatives
• Champion retailer and brand needs to appropriately position the proposition in your markets based on rigorous insights
• Launch innovative fully integrated marketing initiatives across Digital, Social, Offline, BTL and Comms
• Be the leadership's trusted advisor on all facets of marketing strategy and plan/execute seamlessly in sync with Product and Operations.
• Develop a marketing communications plan including strategy, goals, budget and tactics
• Coordinate and manage all public relations activities with PR team
• Build and grow a world-class marketing team

General responsibilities

• Provide input to the annual Strategic Marketing Planning process
• Ensure accuracy of marketing materials and be responsible for formal sign off process where required
• Ensure detailed and accurate records are maintained, e.g. recording contact and financial information
• Adhere to all policies and procedures with regards to budget expenditure, displaying budget control for individual products and courses reporting any variances promptly
• Actively partake in the running of the department providing ideas and best practice synonymous with a high performance team
• Adhere to Equal Opportunities policy in all activities and to actively promote equality of opportunity wherever possible
• Keep abreast of all legislation and regulations and ensure adherence
• Be responsible for personal development within the area of marketing and current trends that may support job performance
• Undertake such other duties as may be reasonably expected

Competency/Skill/Requirements

• Senior management role with  minimum of 7-10 years experience in FMCG industry
• 1st 1st degree from a reputable tertiary institution.
• At least 5 years supervisory experience
• An MBA will be an added advantage
• Must have proven (and demontsrated with evidence) results in achievement driven sales targets and returns of investments
• Must have high proficiency levels in business development, negotiations, market research and sales distributorship management.

SALARY NEGOTIABLE

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 Our client is a service provider to the FMCG industry and their goal is to provide technological services to aid sales and distribution of their products. This role  is responsible for the achievement of sales  objectives within an assigned geographical coverage by assting in outlet activation standards and trade/promotional activations for difffern clients .

This role is highly results driven .
Responsibilities

Financial
achivement of  targets  for assigned geographical coverage; ensure Return on Investment on promotional activations and trade asset

Leadership Responsibilities

•  Builds strong trusting relationships that help them and others perform.
• Keeps informed of coverage strengths and development areas across the geographical coverage.
• Bring the clients purpose to life – Be an ambassador for , good role model for ethics, compliance and reputation.
• Demonstrate pride and deep accountability for bringing the Sales vision to life

General Responsibilities

• Ensures full delivery of the business target with coverage area i.e.100% achievement of depletion volumes into outlets within assigned open market, market share growth and outlet activation standards fully executed in all called on outlets
• Ensures listing of innovations and priority brands, and ability to pre-sell total portfolio in the right quantity within assigned outlets; also ensuring that pre-sold orders are fully delivered in time by
• Drive incremental depletion through effective management of promotional activity in assigned outlets
• Reviews outlet database with the Sales Manager on a monthly basis
• Recommends and implements Sales recommendations to drive incremental depletions and counter competitive activities in all outlets within assigned coverage​

Competency/Skill/Requirements

• Minimum of Ordinary National Diploma (OND) or equivalent., first degree from
• Minimum 5 years’ experience working in a similar role in the FMCG sector. prefered canidates should be from companies like or similar to cocacola, procter and gambleor unilver
• Some commercial expertise gained from field sales/consumer/customer marketing is an added advantage
• Basic understanding of Selling capabilities, Outlet activation standards, outlet segmentation, building relationships, persuasive selling and brand passion
• Excellent communication skills - written and verbal
• Good commercial understanding numerical skills, a high level of computer literacy
• Good interpersonal skills
• Fully geographically mobile
• Experienced driver with valid license
• Ability to work flexibly

Salary negotiable

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 Our Client Helms from the telecoms industry, and is currently looking for a social media administrator who would also double as a secretary within the organization
Responsibilities

This individual will

• Provide secretarial and administrative support to assigned staff, including but not limited to word processing
• Preparation of correspondence, file maintenance, appointment scheduling and telephone communication
• Travel scheduling, maintaining calendars, organize and facilitate meeting arrangements for designated officials
• Preparation of correspondence, file maintenance, appointment scheduling and telephone communication with clients
• Create engaging content for a company's social media presence, including keeping social media channels updated and brand-focused, and seeking out new social media avenues and ways of connecting with audiences.
• Manages company social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms
• Engages in social media presence creation on new and emerging social media platforms
• Creates dynamic written, graphic, and video content
• Optimizes content following search engine optimization (SEO) and pay-per-click (PPC)
• Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
• Assists social media management with large projects, events, and community management
• Works as part of a team to develop large social media campaigns
• Analyses and reports audience information and demographics, and success of existing social media projects
• Proposes new ideas and concepts for social media content
• Works with marketing and social media team members to coordinate ad campaigns with social media strategy
• Writes and distributes e-newsletters to subscribers
• Manages social media communications
• Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits

Competency/Skill/Requirements

• Diploma or Certificate in secretarial studies an advantage
• 1st degree from a reputable tertiary institution
• At least 2 years in secretarial experience
• 3-5 years working experience at least 2 years in content management with evidence of social media presence regarding
• Proficiency in the use of Microsoft Office tools
• Ability to transcribe in shorthand ( added advantage)
• Must be able to type 60 words per minute

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 Our client is a telecommunication  service provider in lagos . This position is responsible aiding the achievement of revenue for the company while gaining increased client base. 
Responsibilities

• Maintain and develop a computerized customer and prospect database.
• Ensure that all queries are response to effectively according to customer’s requests
• Do outdoor campaigns in the launching of the product.
• Provide regular updates on plans and progress to all existing and new customers.
• Contributing to and developing marketing plans and strategies.
• Managing the distribution of marketing materials including leaflets posters,flyers.
• Respond to and follow up sales enquiries by telephone
• Maintain and develop existing and new customers and produce weekly report.
• Monitor and report on activities and provide relevant management information.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.

Competency/Skill/Requirements

• At least a BSc in Marketing or other related fields.
• 3-5+ years marketing experience, preferably from, IT or Insurance industry.
• Knowledge of IT and telecoms industry an added advantage
• Good personal presentation and professionalism
• Good organization and prioritization skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills
• Ability to work under pressure and to strong targets
• The ability to manage own workload
• Ability to use initiative to work alone.

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 Our client is from the telecoms industry and requires a customer service/front office officer to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services 
Responsibilities

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing   information
• perform customer verifications
• set up new customer accounts
• process orders, forms, applications and requests
• organize workflow to meet customer timeframes
• direct requests and unresolved issues to the designated resource
• manage customers' accounts
• keep records of customer interactions and transactions
• record details of inquiries, comments, and complaints
• record details of actions taken
• prepare and distribute customer activity reports
• maintain customer databases
• manage administration
• communicate and coordinate with internal departments

Competency/Skill/Requirements

• At least a BSc in Marketing or other related field.
• 3-5+ years c, preferably from  customer service field.
• Experience from the IT   industry will be an added advnateg
• Knowledge of IT and telecoms industry an added advantage
• Good personal presentation and professionalism
• Good organization and prioritization skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills
• Ability to work under pressure and to strong targets
• The ability to manage own workload
• Ability to use initiative to work alone.

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 The client is from the telecoms industry and the role will be focused on gaining clients via market profiling segmentation and penetration strategies, to ensure   revenue growth. The personnel will build market position by locating, developing, defining, negotiating, and closing business relationships.
Responsibilities

Business development activities

• Plan and direct the different company's business development activities
• Develop and grow client relationships
• Generate and develop new business
• Have full understanding of client business and challenges within the industry
• Design, implement and facilitate annual business development plan for the firm.  Support and facilitate development and implementation of section business marketing plans.
• develop new business relationships, generate and negotiate new income for the organization
• Presenting the organization  to potential clients through direct communication in face to face meetings, telephone calls and emails
• Managing day-to-day relationships with strategic partners and developing a deep understanding of their products and long-term business strategies.
• Responsible for reviewing and analyzing information and developing new initiatives and partnerships

Additional Requirements (measurable )

• Prepare proposals – obtain and bid for major new clients
• Market Research – Analyze and research potential business growth and opportunities from current existing clients & create a prospect list for targeting.
• Relationship Development – establish positive links with potential partners and stakeholders and target number of referrals for proposal
• All other administrative duties as assigned

Competency/Skill/Requirements

• 1st degree from a reputable university
•  Business development experience prefer ably in the IT or telecoms industry
• 4-7 years work experience and at least 3 in the related field
• Research experience an added advantage
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills
• Ability to work under pressure and to strong targets
• The ability to manage own workload
• Ability to use initiative to work alone  with a team

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 The client is from the telecomunications industry. This role provides general administrative and day-to-day operational oversight and support to the executive management. Functional areas of responsibility include office management, the role is also a finance position and will also have accounting responsibilities
Responsibilities

Administration

• Assist  in the day to day operations of the organization
• Provide general administrative support to the office, including preparing correspondence, processing travel, and monitoring the budget
• Organize special events, including the scheduling of meetings
• Take periodic inventory of office supplies, Order and maintain stock of office supplies
• Distribute office supplies as requested by employees
• Communicate and liaise verbally and in writing with clients/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
• Negotiate and liaise with vendors ensuring that  standards are maintained
• Maintain the set standards of premises
• Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
• Arrange and participate in meetings, conferences, and project team activities
• Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

Finance

• Performs the routine accounting work involved in the installation, operation, and auditing of accounts.
• Reviews varied financial transactions and records for conformance
• with regulations and established accounting procedures.
• Compiles financial and other statements and reports using basic data.
• Conducts routine investigations, examinations, and audits of books and financial records, and prepares reports thereof.
• Prepares the routine accounting and statistical tabulations.
• Assists in preparing budget requests; prepares current statements of allocations and disbursements of budgeted funds.
• Performs the routine work involved in auditing and recording expense invoices and prepares, audits, and edits reports of costs and other financial summaries and statements.
• Checks disbursements for adherence to contractual obligations.
• Prepares accounting reports containing findings, conclusions, and recommendations.
• Maintains accounting records and files.
• Raises cheques and does bank reconciliations

Competency/Skill/Requirements

• A good first degree in Accounting or Finance.
• Professional qualification in Accounting (ICAN, ACCA) would be an advantage.
• 3-5 years experience.
• Knowledge of accounting software use
• At least 2 years in administrative function
• Have excellent analytical and problem-solving skills.
• Have excellent verbal and written communication skills.
•  Have excellent organizational and IT skills.
• Have high levels of professionalism, initiative, energy, creativity and flexibility.

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 Responsibilities

This role reports directly to the CEO. responsible for

• Maintaining  all Revenue ledgers
• Daily review and updates of cash registers
• Updates of  all outlets revenue ledgers, attending to daily internal audit queries
• Updates the company asset schedule with new purchases according to each class of asset, keep the asset purchase documents for easy referencing.
• Coordinates Departmental purchases with the Store keepers/Store supervisor and handles all the retirements of the weekly purchases with the internal audit and purchase officials.
• Monitoring of  all vendors invoices
• supervises asset coding and renumbering.
• Responsible for preparing monthly reports to the management committee.
• Responsible for the management of the treasury function and payroll.
• Management and development of the accounting function designed to monitor and control all aspects of the business; progressing innovative systems development which deliver incisive performance indicators, management information and provide competitive advantage to the company
• Construct and monitor reliable control and fraud prevention systems.
• Responsible for maintaining appropriate insurance coverage.

TAXATION

• Compliance with all Nigerian tax authority requirements.
• Liaison with external auditors, taxation advisers, solicitors and other professional advisers.
• Ensures the company complies with all legal and regulatory requirements

BUDGETING AND FORECAST

• Provide key inputs for the implementation and management of group budgeting cycle.
• Provide key inputs for the preparation of budgets, forecasts and business plans and continued
• Monitoring& review of performance against them to enable robust reporting of variances to the Board and third party stakeholders

Competenc/Skill/Requirements

• Should possess a Master's degree in accounting or business administration, or equivalent discipline from a reputable institution with good grades.
• MUST be a chartered accountant
• Must have proficiency is sage and opera software usage
• Hospitality experience will be an added advantage
• Should be a qualified accountant with 7-10 years of PQE.
• Procurement experience would be an added advantage.
• Prior experiences a Controller or equivalent would be an advantage.
• Must have thorough understanding of a comprehensive tool box operational and financial performance methods and processes, preferably in capital intensive industries.

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 Our Client is a service provider to the Telecoms industry. They are in need of a Software/mobile application engineer to manage theback end of their products . this is an URGENT POSITION
Responsibilities

• Collaborate with team members closely to build Android/iOS applications
• Perform application system design, testing, deployment and documentation
• Implement new features and extend existing functionality of existing  website/ and mobile application
• Keep up-to-date on the latest Android/iOS SDK developments and related technologies
• Working closely with IT operations to maintain the application backend to ensure sustainability of function.
• Liaising with IT Operations to troubleshoot existing problems with end users and resolve within limited available/requested time frames
• Develop high quality software using appropriate software development tools and processes any specific software usage or  programs
• Develop and run efficient and effective unit and feature tests for new and existing software/websites /mobile apps.
• Own the server-side development environment from core databases to APIs; ERPs, middle- & back-office workflows, network operating center are all under your purview
• Other responsibilities as may be defined from time to time

Competency/Skill/Requirements

• Must have built several apps and have evidence of such, both mobile and web-based apps.
• Minimum education  -  1st degree from a reputable university
• Minimum 7-10 years work experience in the telecoms industry preferable
• Knowledge of PHP/CodeIgniter framework is a MUST
• Solid Knowledge of Ionic Cordova and/or Swift/Objective-C/Android/Java programming skills;
•  At least  5 years experience in mobile software development on iOS and Android platform ( A MUST)
• Age - must be between 28-35 years of age
• Relevant certifications will be an added advantage
• Experienced a developing highly available and reliable (cloud-based) applications
• Some experience working in an agile environment with e-commerce experience

OTHER  ATTRIBUTES

• Good practical understanding of security technologies and challenges, incl. OAuth ???
• Can figure out any application  quickly and develop one when needed
• On the front-end, basic familiarity with javascript and related libraries
• Insatiable curiosity about how things,  self-driven and able to deliver on high skills and quality

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 Responsibilities

• Lead the Corporate information security operations unit, including penetration testing, vulnerability scanning and mitigation, forensics, event and incident response, and related security services;
• Coordinate Departmental security operations with other   units, including security architecture, information security risk management, and overall security program administration;
• Liaises with other   security program stakeholders, including Application Development and Architecture, internal audit and HR, and Procurement; to ensure compliance of all sanctions
• Manages security incident handling, investigations and resulting documentation;
• Develops standard operating procedures for  security services;
• Leads the selection process for the identification and acquisition of information security technologies and services for use by  security operational units;
• Develops, oversees, and drive the execution of remediation/corrective action plans
• Manage day-to-day security operational team functions - annual/periodic performance reviews, objective settings, development plans.

Competency/Skill/Requirements

• Minimum of 8 years working experience and minimum of 3 years supervisory experience in a similar work environment
• Proven and verifiable track record
• Knowledge of security regulatory requirements;
• Knowledge and experience in maintaining operational computer and security networks,  intrusion detection and prevention, identity and access management, automated security patching,  and scanning systems.
• Experience administering information security programs including risk assessments and forensic research, designing security architectures, developing policies, gathering metrics, and reporting status; and
• Knowledge of security related information systems technology, products, services, and customers.

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 Responsibilities

• Manages the general operation of the Front Office e.g. Reception, Reservations, Concierge and housekeeping department
• Oversee Housekeeping operations including, but not limited, to Guest Apartment, Public Area and Laundry.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
• Coordinate very closely with the facility, Front office and Project department to achieve desired goals.
• Operate within departmental budgets through effective stock and cost controls and well managed work schedules.
• Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork.
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships with all other departments and with external customers and suppliers.
• Ensure staffing levels cover business demands.
• Conducts periodical in-house trainings.
• Ensure communication meetings are conducted and post-meeting minutes generated.
• Ensure team members comply with security, fire regulations and all health and safety legislation.
• Proficient in property management systems. Assist other departments wherever necessary.
• Ensure the department adheres to policies and procedures

Competency/Skill/Requirements

• Should possess at least a B. Sc in Hotel Management, Business Administration or a related field.
• Should have at least 10years of professional experience in hospitality environment or related field, similar/equivalent supervisory/managerial experience.
• Good financial awareness.
• Knowledge of opera software
• Ability to work under pressure.
• High degree of initiative.
• Flexibility to respond to a range of different work situations.
• Should have a good knowledge of sales and Marketing as would be responsible for revenue generation via the front office .
• Excellent organizational and time management skills.
• Excellent computer skills.