Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in Nigeria. The firm was established in 1952 by Mr. Akintola Williams, FCA, CFR, CBE, the doyen of the accountancy profession in Nigeria. Our approach to corporate responsibility is shaped by the recognition...
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Job Purpose
The Soft Services Supervisor will be responsible for the effective and efficient delivery of all soft services within the assigned operational areas. The role will ensure the consistent application of global operational standards and best practices across all assigned areas.
Core Responsibilities
Facilities Management:
Oversee the day-to-day operations of all soft services including but not limited to, Housekeeping, Laundry, Pest control etc.
Ensure compliance with all relevant health and safety regulations and local legislation.
Monitor service delivery performance and identify areas for improvement.
Develop and implement cost-effective and sustainable solutions for soft services operations.
Manage service provider contracts, ensuring compliance with agreed service levels and performance targets.
Customer Service:
- Ensure high levels of customer satisfaction are maintained across all service areas.
- Respond promptly and effectively to customer inquiries and complaints.
- Build and maintain positive relationships with clients, staff, and other stakeholders.
- Promote a culture of excellent customer service within the team.
- Implement customer feedback mechanisms and use data to drive service improvements.
Quality Assurance:
- Implement and maintain a robust quality assurance program for all soft services.
- Conduct regular inspections and audits to ensure compliance with standards and procedures.
- Investigate and resolve quality issues promptly and effectively.
- Continuously monitor and improve the quality of service delivery.
- Implement corrective and preventive actions to address identified deficiencies.
Qualifications
Educational Requirements
- Bachelor’s degree in Hospitality Management, Facility Management, or a related field.
Professional Requirements
- Professional certification/ membership of a relevant recognized professional body.
- Certifications in relevant areas such Facilities Management (e.g., IFMA) preferred.
Experience Requirements
- 1-5 years of experience in a relevant field, such as building maintenance, facility management, or healthcare engineering
Competency Requirements
Knowledge Requirements
- Principles of facilities management.
- Customer service best practices
- Health and safety regulations
- Quality management systems
- Budget management principles
- Performance management techniques
- Contract law.
- Procurement procedures
- Sustainability principles
Skill Requirements
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management skills.
- Proven ability to manage budgets and resources effectively.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of relevant health and safety legislation.
- Experience with contract management and procurement.
- Ability to work independently and as part of a team
Personal Abilities
- Ability to adapt to changing circumstances and unexpected challenges.
- Commitment to continuous learning and professional development.
- Proactive and results-oriented approach to work.
- Strong teamwork and collaboration skills.
- Strong problem-solving and decision-making skills.
- High level of attention to detail and accuracy.
- Meticulous attention to detail and accuracy in all work.
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Job Purpose
The Mechanical Manager will be responsible for the effective and efficient management of all mechanical systems within the assigned operational areas. The role will ensure the safe, reliable, and cost-effective operation of all mechanical equipment, adhering to all relevant safety standards and regulatory requirements.
Core Responsibilities
Mechanical System Maintenance:
- Plan, schedule, and supervise all preventive and corrective maintenance activities for mechanical systems, including HVAC systems (heating, ventilation, and air conditioning), Plumbing systems, medical gas systems etc.
- Ensure the timely procurement and installation of spare parts and consumables.
- Monitor the performance of mechanical systems and identify areas for improvement.
- Develop and implement maintenance plans and procedures in accordance with industry best practices.
- Conduct regular inspections and audits of mechanical systems to ensure compliance with safety standards and regulatory requirements.
Project Management:
- Oversee the planning and execution of all mechanical-related projects, including Equipment upgrades and replacements, System expansions and renovations, new construction projects etc.
- Manage project budgets, schedules, and resources effectively.
- Ensure all projects are completed on time, within budget, and to the required quality standards.
- Coordinate with architects, engineers, and contractors to ensure seamless project execution.
- Prepare and submit project reports to management.
Safety and Compliance:
- Ensure compliance with all relevant safety regulations, including:
- Occupational Safety and Health Administration (OSHA) standards
- National Fire Protection Association (NFPA) codes
- Local building codes
- Conduct regular safety inspections and implement corrective actions.
- Investigate and report all safety incidents promptly and effectively.
- Develop and implement safety training programs for staff.
- Maintain accurate records of all safety inspections, incidents, and training activities.
Qualifications
Educational Requirements
- Bachelor’s degree in mechanical engineering. or a related field
Professional Requirements
- Professional certification/ membership of a relevant recognized professional body.
Experience Requirements
- 5 years of experience in a relevant field, such as building maintenance, facility management, or healthcare engineering.
Competency Requirements
Knowledge Requirements
- In-depth understanding of mechanical systems relevant to healthcare settings.
- Familiarity with global operational manuals and regulatory standards.
- Knowledge of safety protocols and risk management in mechanical operations.
- Understanding of energy management and sustainability practices.
- Familiarity with emerging technologies in mechanical engineering.
- Knowledge of maintenance management software.
Skills Requirements
- Strong leadership, communication, and interpersonal skills.
- Strong knowledge of HVAC systems, plumbing systems, and other building mechanical systems.
- Proficiency in building automation systems (BAS) and computerized maintenance management systems (CMMS).
- Excellent analytical and problem-solving skills.
- Strong project management and organizational skills.
- Ability to read and interpret blueprints and schematics.
- Knowledge of relevant safety standards and regulations.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
Personal Abilities
- High level of integrity and professionalism.
- Strong problem-solving mindset.
- Ability to work effectively under pressure.
- Customer-focused attitude.
- Commitment to continuous improvement and excellence.
- Proactive and results-oriented approach to work.
- Strong teamwork and collaboration skills.
- Strong problem-solving and decision-making skills.
- High level of attention to detail and accuracy.
- Meticulous attention to detail and accuracy in all work.
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Job Purpose
The Soft Services Manager will be responsible for the overall leadership and management of all soft services within the assigned operational areas. The role will ensure the consistent application of global operational standards and best practices across all assigned areas, optimizing service delivery and contributing to a safe, efficient, and patient-centered environment.
Core Responsibilities
Strategic Planning & Development:
- Develop and implement the strategic direction for soft services operations, aligning with the overall operational objectives of the Directorate.
- Conduct market research and analyze industry trends to identify opportunities for service improvement and innovation.
- Develop and implement service level agreements (SLAs) with service providers, ensuring clear performance expectations and accountability.
- Establish and monitor key performance indicators (KPIs) to track service delivery performance and identify areas for improvement.
- Develop and maintain a comprehensive soft services budget, ensuring cost-effectiveness and resource optimization.
Quality Assurance & Improvement:
- Implement and maintain a robust quality assurance program for all soft services, ensuring compliance with international standards and best practices.
- Conduct regular audits and inspections to identify areas for improvement and address service deficiencies.
- Analyze customer feedback and service data to identify trends and implement continuous improvement initiatives.
- Develop and implement innovative solutions to enhance service quality and efficiency.
- Ensure the effective implementation of all quality improvement initiatives within the soft services department.
Operational Management:
- Oversee the day-to-day operations of all soft services, including housekeeping, laundry, pest control, waste management, security, reception, and landscaping.
- Ensure compliance with all relevant health and safety regulations, local legislation, and infection control guidelines.
- Monitor service delivery performance, address service failures promptly, and implement corrective and preventive actions.
- Coordinate with other departments within the Directorate to ensure seamless service delivery and operational efficiency.
- Manage service provider contracts, ensuring compliance with agreed-upon service levels and performance targets.
- Knowledge of relevant health and safety legislation.
- Experience with contract management and procurement.
- Ability to work independently and as part of a team
Personal Attributes
- High level of integrity and professionalism.
- Strong problem-solving mindset.
- Ability to work effectively under pressure.
- Customer-focused attitude.
- Commitment to continuous improvement and excellence.
- Proactive and results-oriented approach to work.
- Strong teamwork and collaboration skills.
- Strong problem-solving and decision-making skills.
- High level of attention to detail and accuracy.
Qualifications
Qualifications
Educational Requirements
- Bachelor's degree in hospitality management, Facility Management, or a related field.
Professional Requirements
- Professional certification/ membership of a relevant recognized professional body.
- Certifications in relevant areas in facilities management or related disciplines (e.g., CFM, FMP).
Experience Requirements
- Minimum 5 years of experience in a relevant field, such as building maintenance, facility management, or healthcare engineering
Competency Requirements
Knowledge Requirements
- Principles of facilities management.
- In-depth knowledge of health and safety regulations and compliance standards.
- Familiarity with soft services industry best practices.
- Understanding of operational excellence frameworks and methodologies.
- Knowledge of risk management processes within a healthcare environment.
- Proficient in facility management software and reporting tools
Skills Requirements
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management skills.
- Proven ability to manage budgets and resources effectively.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of relevant health and safety legislation.
- Experience with contract management and procurement.
- Ability to work independently and as part of a team
Personal Attributes
- High level of integrity and professionalism.
- Strong problem-solving mindset.
- Ability to work effectively under pressure.
- Customer-focused attitude.
- Commitment to continuous improvement and excellence.
- Proactive and results-oriented approach to work.
- Strong teamwork and collaboration skills.
- Strong problem-solving and decision-making skills.
- High level of attention to detail and accuracy.
- Meticulous attention to detail and accuracy in all work
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Job Purpose
The Medical Waste Management Operator is responsible for the safe collection, segregation, transportation, treatment, and disposal of medical and hazardous waste within the hospital environment. The role ensures compliance with hospital hygiene, infection control, and environmental regulations to prevent contamination and safeguard public health. The individual plays a critical part in maintaining a clean and safe hospital environment by adhering to strict waste management protocols.
Core Responsibilities
Collection and Segregation of Medical Waste:
- Collect and sort medical waste from different hospital units, including wards, operating rooms, and laboratories.
- Ensure waste is properly segregated into categories such as infectious waste, sharps, pharmaceutical waste, and general waste.
- Use color-coded waste bins and biohazard containers according to hospital and environmental guidelines.
- Educate hospital staff on correct waste disposal practices when necessary.
- Keep accurate records of waste collection, types, and volumes.
Safe Handling and Transportation of Waste:
- Follow strict safety procedures when handling and transporting medical waste within hospital premises.
- Use personal protective equipment (PPE) such as gloves, masks, and protective suits.
- Operate waste transport equipment such as carts, trolleys, and automated disposal units safely.
- Ensure waste is moved promptly from hospital units to designated waste storage and treatment areas.
- Prevent spills, leaks, and exposure to hazardous substances by using sealed containers.
Waste Treatment and Disposal:
- Assist in the operation of waste treatment systems, including incinerators, autoclaves, or chemical disinfection units.
- Ensure the proper disposal of medical waste in accordance with hospital policies and government regulations.
- Monitor and report any malfunctions in waste treatment equipment.
- Maintain cleanliness and organization in waste disposal areas.
- Coordinate with external waste disposal companies to ensure safe off-site waste disposal.
Compliance with Environmental and Safety Regulations:
- Adhere to national and hospital-specific waste management regulations, including health and environmental policies.
- Conduct routine inspections of waste disposal areas to ensure compliance with safety standards.
- Report any breaches in waste management protocols to the waste management supervisor.
- Participate in hospital audits and inspections related to waste management.
- Assist in training hospital staff on waste management best practices.
Record-Keeping and Reporting:
- Maintain logs of waste collection, transportation, and disposal activities.
- Document incidents of waste spills, exposure, or equipment failure.
- Submit reports on waste volume, type, and disposal methods to the waste management supervisor.
- Assist in the preparation of regulatory compliance reports.
- Suggest process improvements for waste handling and disposal.
Educational Requirements
- B.Sc. or HND in Business Administration, or any related field
Professional Requirements
- Certificate or training in waste management, environmental science, or occupational health and safety
Experience Requirements
- 1-5 years of experience in medical waste handling, environmental services, or a related field.
- Prior experience in hospital, healthcare, or industrial waste management is an advantage
Competency Requirements
Knowledge Requirements
- Knowledge of hospital waste disposal guidelines and biohazard safety
- Knowledge of medical waste segregation and disposal regulations.
Skill Requirements
- Ability to operate waste treatment equipment such as incinerators and autoclaves.
- Proper use of PPE and hazardous waste handling procedures.
- Basic understanding of infection control and hospital hygiene.
- Record-keeping and reporting skills for waste management documentation.
- Excellent organizational and time management skills. Ability to prioritize tasks and meet deadlines.
Personal Abilities
- Attention to detail to ensure proper segregation and disposal of waste.
- Strong organizational skills to manage waste collection and treatment efficiently.
- Physical stamina to handle waste collection and transportation duties.
- Commitment to workplace safety and environmental protection.
- Ability to follow strict protocols and work independently or as part of a team.
- Strong commitment to safety and a proactive approach to safety management.
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Job Purpose
The Clinical Psychologist provides specialized mental health services, including assessment, diagnosis, and treatment of psychological conditions, to support patient well-being. The role involves designing and implementing therapeutic interventions tailored to individual needs. It contributes to multidisciplinary care in the General Medical and Surgical Services Directorate, ensuring holistic healthcare delivery.
Core Responsibilities
Psychological Assessment:
- Conduct comprehensive psychological assessments, including interviews, psychometric tests, and behavioral observations.
- Diagnose mental health conditions in line with standard diagnostic criteria (e.g., DSM-5).
- Develop detailed psychological profiles for patients to guide treatment plans.
- Provide assessments for specialized cases, such as pre-surgical evaluations.
Therapy and Intervention:
- Design and implement evidence-based therapeutic interventions, including CBT, DBT, and psychotherapy.
- Provide individual, group, and family therapy sessions as appropriate.
- Monitor and document patient progress, adjusting treatment plans as needed.
- Offer crisis intervention services for patients in acute distress.
Multidisciplinary Collaboration:
- Collaborate with medical and surgical teams to provide integrated patient care.
- Participate in case conferences to discuss complex patient cases and treatment strategies.
- Educate staff on mental health issues and psychological management approaches.
- Advocate for the inclusion of psychological care in treatment plans.
Research and Education:
- Conduct research on mental health issues relevant to the healthcare setting.
- Develop educational materials and programs to promote mental health awareness.
- Train and mentor junior staff and trainees in psychological practices.
- Publish findings in professional journals and present at conferences.
Patient Advocacy:
- Act as an advocate for patients' mental health needs within the healthcare system.
- Educate patients and families about mental health conditions and treatment options.
- Provide support for patients coping with chronic illnesses or surgical recovery.
- Ensure patient confidentiality and ethical practice in all interactions.
Administrative Duties:
- Maintain accurate and confidential patient records in compliance with regulations.
- Prepare detailed reports for referrals, treatment plans, and outcomes.
- Contribute to the development of mental health policies and procedures.
- Manage caseloads efficiently to meet organizational targets.
Continuous Professional Development:
- Stay updated on advancements in clinical psychology through training and research.
- Attend workshops, conferences, and seminars to enhance professional knowledge.
- Participate in peer review and supervision sessions.
- Implement new techniques and practices to improve patient outcomes.
Educational Requirements
- Master's degree in Psychology or a related field
- Bachelor’s degree in Psychology or a related field.
Professional Requirements
- Expertise in various therapeutic interventions, such as CBT, DBT, and psychotherapy.
Experience Requirements
- Experience in clinical research and publications (preferred)
- At least 5 years of experience in clinical psychology within a healthcare setting.
- Proven experience in managing psychological care in multidisciplinary teams.
- Familiarity with psychological assessment tools and evidence-based therapies.
- Registration or licensure with a recognized psychology board
Knowledge Requirements
- Understanding of the cardiovascular system, including heart function, blood flow, and hemodynamics.
- In-depth understanding of psychological disorders and treatment modalities.
- Familiarity with healthcare systems and multidisciplinary care models.
- Knowledge of ethical and legal standards in clinical psychology.
- Awareness of cultural and societal factors affecting mental health.
Skill Requirements
- Proficiency in performing advanced life support procedures, including intubation, central line placement, and arterial line insertion.
- Ability to accurately diagnose and manage a wide range of critical illnesses, including cardiac, pulmonary, and neurological conditions.
- Proficiency in using medical equipment, including ventilators, monitors, and infusion pumps.
Personal Abilities
- Ability to empathize with patients and their families.
- Shares the AMCE’s vision.
- Meticulous attention to detail in all aspects of patient care.
- Ability to manage stress and work under pressure.
- Ability to adapt to changing circumstances and unexpected challenges.
- Commitment to continuous learning and professional development.
- Ability to lead and mentor a team of healthcare professionals.
- Ability to analyze complex clinical situations and make timely decisions.
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Job Purpose
The Laundry Ironer is responsible for pressing, ironing, and finishing hospital linens, uniforms, and other fabric items to ensure cleanliness, hygiene, and professional presentation. This role plays a vital part in maintaining high standards of linen care, ensuring that all hospital departments receive properly ironed and sanitized linens. The individual works closely with the laundry team to ensure efficient linen processing while adhering to infection control and safety standards.
Core Responsibilities
Ironing and Finishing of Hospital Linens
- Iron and press hospital bed linens, patient gowns, uniforms, towels, and other fabric items to ensure a neat and professional appearance.
- Use commercial ironing equipment such as steam presses, rotary ironers, or hand irons to remove wrinkles and creases effectively.
- Adjust ironing temperature and pressure based on fabric type to prevent damage.
- Inspect linens for stains, tears, or defects before ironing and report any issues to the laundry supervisor.
- Ensure all hospital linens are ironed and finished according to hospital hygiene and presentation standards.
Compliance with Hygiene and Infection Control Protocols
- Follow infection control guidelines when handling hospital linens, ensuring proper separation of clean and soiled items.
- Use appropriate protective gear and adhere to sanitation procedures while handling hospital textiles.
- Maintain cleanliness and hygiene of the ironing area to prevent contamination.
- Ensure linens are handled in compliance with hospital safety and hygiene regulations.
- Dispose of damaged or contaminated linens according to hospital waste management protocols.
Equipment Maintenance and Safe Operation
- Operate and maintain ironing equipment safely, following manufacturer instructions and hospital safety guidelines.
- Perform routine cleaning and basic maintenance of ironing machines to ensure their efficiency and longevity.
- Report any malfunctioning equipment to the maintenance department for repair.
- Ensure ironing stations are kept organized and free from hazards.
- Follow safety guidelines to prevent burns, injuries, or accidents while handling hot ironing equipment.
Linen Quality Control and Sorting
- Inspect ironed linens for quality, ensuring they meet hospital standards before distribution.
- Fold and arrange ironed items neatly for easy storage and transportation.
- Sort and categorize linens based on type, size, and department allocation.
- Identify and separate damaged or worn-out linens for further assessment.
- Assist in tracking linen inventory and ensuring adequate stock levels.
Coordination with Laundry and Housekeeping Teams
- Work closely with the laundry washing team to ensure smooth workflow between washing, ironing, and distribution.
- Communicate with the laundry supervisor regarding workload, urgent ironing requests, or linen shortages.
- Collaborate with housekeeping and hospital wards to ensure timely delivery of ironed linens.
- Assist in managing workload distribution among laundry staff during peak hospital operations.
- Provide feedback on ironing efficiency and suggest improvements to the laundry process
Job Specifications
Professional Requirements
- Training in textile care, laundry services, or hospitality housekeeping
Experience Requirement
- 1-5 years of experience in laundry ironing, textile care, or a related field.
- Prior experience in hospital, hospitality, or industrial laundry services is an advantage.
- Understanding of commercial ironing equipment and fabric care.
- Familiarity with infection control and hygiene standards in healthcare laundry.
Competency Requirements
Knowledge Requirements
- Basic knowledge of fabric types and ironing techniques.
- Knowledge of fabric care and ironing techniques for different textiles.
Skill Requirements
- Proficiency in operating industrial ironing equipment such as rotary presses and steam irons.
- Basic equipment maintenance skills to ensure proper functioning of ironing machines.
- Understanding of hospital hygiene and infection control procedures.
- Ability to sort, fold, and package ironed linens efficiently. Excellent organizational and time management skills. Ability to prioritize tasks and meet deadlines.
Personal Abilities
- Attention to detail to ensure high-quality ironing and finishing of linens.
- Good organizational skills to manage workloads effectively.
- Physical stamina to handle repetitive ironing tasks in a fast-paced environment.
- Ability to work independently and as part of a team.
- Commitment to cleanliness, hygiene, and hospital presentation standards. Strong commitment to safety and a proactive approach to safety management
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Job Purpose
The Non-Medical Waste Management Operator is responsible for the collection, segregation, transportation, and disposal of general, recyclable, and hazardous non-medical waste within the hospital environment. The role ensures a clean, safe, and hygienic hospital setting by following proper waste management procedures and adhering to environmental and safety regulations. This position plays a key role in maintaining an efficient waste disposal system that minimizes risks to hospital staff, patients, and visitors.
Core Responsibilities
Collection and Segregation of Non-Medical Waste:
- Collect non-medical waste from hospital wards, offices, cafeterias, and public areas.
- Properly sort waste into designated categories such as recyclables, organic waste, and general waste.
- Follow hospital and environmental policies for waste segregation and disposal.
- Ensure all waste bins are emptied regularly and replaced with clean liners.
- Educate hospital staff on correct non-medical waste disposal practices when necessary.
Safe Handling and Transportation of Waste:
- Ensure waste is transported safely from collection points to designated disposal or recycling areas.
- Operate waste collection equipment such as trolleys, compactors, and bins efficiently.
- Use personal protective equipment (PPE) as required for handling different waste types.
- Prevent spills, contamination, and littering while handling waste.
- Maintain cleanliness in waste storage areas to prevent pest infestations and odors.
Disposal and Recycling Management:
- Sort recyclable materials such as paper, plastics, and metals for recycling.
- Ensure organic and general waste is disposed of in accordance with environmental and municipal guidelines.
- Coordinate with external waste collection and recycling services for efficient disposal.
- Monitor waste disposal equipment for proper functioning and report malfunctions.
- Assist in the implementation of hospital sustainability initiatives related to waste reduction.
Compliance with Environmental and Safety Regulations:
- Adhere to hospital waste management policies and national environmental laws.
- Follow infection control and hygiene protocols when handling waste.
- Ensure proper documentation and tracking of non-medical waste volumes and disposal methods.
- Report any hazards, violations, or irregularities in waste disposal processes to the waste management supervisor.
- Participate in hospital audits and training related to waste management compliance.
Record-Keeping and Reporting :
- Maintain logs of waste collection, transportation, and disposal activities.
- Document any incidents of improper waste disposal or equipment failure.
- Report waste management statistics to supervisors for regulatory compliance and performance tracking.
- Assist in developing and implementing improvements for waste handling and reduction.
- Support hospital sustainability efforts by suggesting waste reduction strategies
Qualifications
Educational Requirements
- B.Sc. or HND in Business Administration, Economics, or any related field
Professional Requirements
- Certification or training in waste management, environmental services, or occupational health and safety.
Experience Requirements
- 1-5 years of experience in waste management, janitorial services, or environmental health.
- Experience working in hospital, hospitality, or facility management waste disposal is an advantage.
Competency Requirements
Knowledge Requirements
- Basic knowledge of recycling and environmental sustainability practices is an advantage.
- Knowledge of waste disposal regulations and environmental policies.
Skills Requirements
- Ability to operate waste management equipment such as compactors, bins, and trolleys.
- Understanding of recycling processes and sustainability practices.
- Proper use of PPE and infection control measures.
- Basic record-keeping and reporting skills.
Personal Abilities
- Attention to detail to ensure proper segregation and disposal of waste.
- Strong organizational skills to manage waste collection efficiently.
- Physical stamina to handle waste collection and transportation duties.
- Commitment to workplace safety and environmental sustainability.
- Ability to follow strict protocols and work independently or as part of a team.
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Job Purpose
The Laundry Distributor and Collector is responsible for the timely collection, sorting, distribution, and delivery of clean and soiled linens, uniforms, and other hospital laundry items. This role ensures that all hospital departments receive properly cleaned and sanitized linen to maintain hygiene and operational efficiency. The individual will work closely with the laundry team, housekeeping, and hospital wards to streamline linen management while adhering to infection control and safety protocols.
Core Responsibilities
Laundry Collection and Sorting
- Collect used and soiled linens, gowns, towels, and other laundry items from designated hospital units.
- Sort and separate different types of laundry based on fabric type, contamination levels, and washing requirements.
- Ensure proper handling of biohazardous or infectious materials according to hospital protocols.
- Maintain records of collected items to track linen movement and prevent losses.
- Report any missing or damaged linen to the laundry supervisor for prompt action.
Laundry Distribution and Delivery
- Distribute clean linens, uniforms, and other laundry items to hospital wards, operating rooms, and other departments.
- Ensure accurate allocation of laundry items based on hospital department requirements.
- Organize and transport linen in trolleys, carts, or designated hospital laundry bins.
- Monitor stock levels of linens and report shortages to the laundry supervisor.
- Coordinate with staff to ensure an uninterrupted supply of clean linen.
Hygiene and Infection Control Compliance
- Follow hospital infection control procedures when handling soiled and clean linens.
- Wear appropriate personal protective equipment (PPE) when collecting contaminated linen.
- Adhere to hospital waste disposal guidelines for hazardous or bio-contaminated linen.
- Regularly sanitize collection and distribution trolleys to prevent cross-contamination.
- Ensure proper storage of clean linen in designated hospital linen rooms.
Equipment and Logistics Management
- Use hospital-assigned carts, bins, or vehicles for the transportation of laundry materials.
- Ensure linen carts and trolleys are cleaned and well-maintained after each use.
- Report damaged or faulty laundry equipment to the appropriate department for repair.
- Assist in monitoring linen inventory to support efficient hospital operations.
- Follow safety protocols when operating linen distribution equipment.
Documentation and Reporting
- Maintain accurate records of linen collected and distributed across different hospital units.
- Report shortages, losses, or discrepancies in linen inventory to the supervisor.
- Assist in compiling data on linen usage trends to support hospital linen management.
- Submit incident reports for damaged, missing, or contaminated linen.
- Communicate with hospital departments to resolve linen distribution concerns.
Job Specifications
Educational Requirements
- Bsc or HND in Business Administration, Economics, Garment Making or any related field
Professional Requirements
- Training or certification in laundry services, housekeeping, or healthcare hygiene is preferred.
Experience Requirements
- 0-5 years of experience in laundry distribution, housekeeping, or a related field.
- Prior experience in a hospital, healthcare facility, or hospitality industry is an advantage.
Competency Requirements
Knowledge Requirements
- Basic knowledge of infection control and safety standards in healthcare is an advantage.
- Knowledge of hospital linen handling and distribution protocols
Skills Requirements
- Ability to operate linen transport equipment such as carts and trolleys.
- Basic inventory tracking and documentation skills.
- Familiarity with hospital infection control procedures and hygiene standards.
- Ability to follow safety guidelines for handling contaminated laundry.
Personal Abilities
- Strong attention to detail and ability to organize tasks efficiently.
- Good communication and teamwork skills for coordinating with hospital departments.
- Physical stamina to handle frequent walking, lifting, and pushing laundry carts.
- Ability to work under pressure in a fast-paced hospital environment.
- Commitment to hospital cleanliness, hygiene, and patient safety.
Method of Application
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