Job Openings at West Africa Vocational Education (WAVE)

Our Client, in the hospitality industry in seeking to hire a Food and Beverage manager Who will be responsible for overseeing all aspects of the restaurant\'s food and beverage operations, ensuring exceptional guest experiences and operational efficiency

SALARY: 350,000

RESPONSIBILITIES:  

• Develop and curate an extensive wine menu, including selecting wines that complement the restaurant\'s cuisine.  
• Oversee all food and beverage operations, ensuring high-quality service and product standards.  
• Manage inventory, including ordering, storage, and tracking of food and beverage supplies.  
• Train and supervise staff on service standards, menu offerings, and wine knowledge.  
• Create and implement promotional strategies to enhance beverage sales, particularly focusing on wine events and pairings.  
• Monitor financial performance, including budgeting, forecasting, and cost control.  
• Ensure compliance with health and safety regulations and maintain hygiene standards in all areas.  
• Collaborate with the kitchen team to create cohesive food and wine pairings.  
• Engage with guests to provide personalized service and address any inquiries or concerns regarding the menu.  
• Analyze customer feedback and industry trends to continually improve offerings and service.  

REQUIREMENTS:  

• Bachelor’s degree in hospitality management, food science, or a related field.  
• Minimum of 4 years of experience in food and beverage management, with a focus on wine selection and menu development.  
• Strong knowledge of wine varietals, regions, and pairing principles.  
• Excellent leadership and communication skills.  
• Ability to manage multiple tasks and work in a fast-paced environment.  
• Strong financial acumen and experience in budget management.  
• Passion for food and beverage, with a commitment to exceptional customer service.  .  

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Our Client in the hospitality industry is seeking to hire  a dedicated Restaurant Floor Manager to oversee daily operations and ensure an exceptional dining experience for our guests.

SALARY : 250,000

RESPONSIBILITIES

• Oversee daily front-of-house operations to ensure high standards of service  
• Supervise, train, and mentor restaurant staff  
• Create and manage staff schedules to optimize workflow  
• Coordinate reservations and seating arrangements  
• Address customer inquiries, feedback, and complaints promptly  
• Monitor inventory levels and assist in ordering supplies  
• Ensure compliance with health and safety regulations  
• Collaborate with the kitchen team to ensure smooth service flow  
• Conduct regular staff meetings to communicate goals and expectations  
• Maintain cleanliness and organization of the restaurant  

REQUIREMENTS: 

• Proven experience as a restaurant manager or in a similar role  
• Strong leadership and communication skills  
• Ability to multitask and work in a fast-paced environment  
• Familiarity with point-of-sale systems  
• Excellent customer service skills  
• Knowledge of health and safety regulations  
• Flexibility to work evenings, weekends, and holidays  
• Degree in hospitality management or a related field is preferred  
• Strong problem-solving skills and a proactive attitude 
• Minimum of 3 years work related experience 

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Our client in the hospitality industry is seeking to hire an experienced Head Waitress to oversee our dining room staff and ensure exceptional service for our guests. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to lead a team effectively.

SALARY : 150,000

RESPONSIBILITIES:

• Supervise and coordinate daily activities of waitstaff and ensure high-quality service standards.
• Train, mentor, and evaluate waitstaff, providing feedback to enhance performance.
• Manage reservations and guest seating arrangements to optimize the dining experience.
• Maintain a thorough knowledge of the menu, including specials, ingredients, and wine pairings.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Assist in maintaining cleanliness and organization of dining areas.
• Ensure compliance with health and safety regulations.
• Monitor inventory levels of dining supplies and report shortages.
• Prepare and maintain daily service reports and feedback forms.
• Assist in planning and executing special events or promotions.

REQUIREMENTS:

• Minimum of 3 years of experience in the hospitality industry, with at least 1 year in a supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations.
• Familiarity with POS systems and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required.
• OND  or equivalent; additional certifications in hospitality management is a plus.