Floor Manager at West Africa Vocational Education (WAVE)

Our Client in the hospitality industry is seeking to hire  a dedicated Restaurant Floor Manager to oversee daily operations and ensure an exceptional dining experience for our guests.

SALARY : 250,000

RESPONSIBILITIES

• Oversee daily front-of-house operations to ensure high standards of service  
• Supervise, train, and mentor restaurant staff  
• Create and manage staff schedules to optimize workflow  
• Coordinate reservations and seating arrangements  
• Address customer inquiries, feedback, and complaints promptly  
• Monitor inventory levels and assist in ordering supplies  
• Ensure compliance with health and safety regulations  
• Collaborate with the kitchen team to ensure smooth service flow  
• Conduct regular staff meetings to communicate goals and expectations  
• Maintain cleanliness and organization of the restaurant  

REQUIREMENTS: 

• Proven experience as a restaurant manager or in a similar role  
• Strong leadership and communication skills  
• Ability to multitask and work in a fast-paced environment  
• Familiarity with point-of-sale systems  
• Excellent customer service skills  
• Knowledge of health and safety regulations  
• Flexibility to work evenings, weekends, and holidays  
• Degree in hospitality management or a related field is preferred  
• Strong problem-solving skills and a proactive attitude 
• Minimum of 3 years work related experience