Job Openings at T.O.N Corporate Services

Key Responsibilities:

• Welcome and assist visitors, ensuring they have a smooth and enjoyable experience.
• Provide guided tours, explaining exhibits and offerings in an engaging manner.
• Answer customer inquiries, offering professional and knowledgeable responses.
• Maintain an interactive and dynamic atmosphere by engaging visitors and creating memorable experiences.
• Support event setups, workshops, and other interactive sessions as required.
• Monitor visitor flow and assist in high-traffic areas to ensure operational efficiency.

Requirements

• Previous customer-facing experience (hospitality, retail, museum, exhibitions, tourism, or front desk roles).
• Excellent interpersonal and communication skills.
• Strong customer service orientation with the ability to engage with diverse visitors.
• Passion for technology, business, or innovation, with the ability to explain experiences in a simple, engaging manner.
• Professional, well-presented, and able to work flexible hours, including weekends and special events.

Preferred Qualifications:

• Background in customer service, hospitality, tourism, or public relations is highly desirable.
• Fluency in English (additional Nigerian languages is a plus)

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Key Responsibilities:

• Operate and demonstrate technology displays and interactive exhibits for visitors.
• Engage customers by explaining product functionalities and guiding them through immersive experiences.
• Troubleshoot minor technical issues and ensure seamless interaction with digital installations.
• Provide feedback on user engagement and assist in improving the demonstration experience.
• Work closely with internal teams to ensure displays are running optimally and updated when needed.
• Assist in event setups, product launches, and interactive customer engagements.

Requirements

• Experience in showrooms, exhibitions, tech retail, or product demonstration roles.
• Strong technical skills and ability to operate and troubleshoot interactive digital displays.
• Excellent communication and public-speaking skills.
• Ability to translate complex technology concepts into simple, engaging experiences.
• Passion for innovation, digital experiences, and customer engagement.

Preferred Qualifications:

• A background in IT, engineering, technical support, digital media, or customer experience roles.
• Familiarity with VR, AR, IoT, and interactive digital displays is an advantage.

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Key Responsibilities:

• Oversee the day-to-day operations of the Experience Centre, ensuring efficient functioning across all departments.
• Lead and collaborate with key team members, including:
• Head of Technology and Innovation: Responsible for all technology and innovation activities, ensuring cutting-edge tech solutions and customer support.
• Head of Programmes: Oversee the design and delivery of top-tier programmes, accelerators, and incubators that meet international standards.
• Head of Partnerships and Marketing: Develop and manage partnerships and marketing strategies to drive engagement, support businesses, and attract innovative projects to the Centre.
• Drive operational efficiency, set performance goals, and ensure alignment with the Centre’s mission and vision.
• Ensure that the Experience Centre offers a seamless customer experience, supported by technology demonstrations and innovation-focused programmes.
• Coordinate closely with the leadership team to ensure all aspects of the Centre’s operations align with broader organizational goals.

Requirements

• 10+ years of experience in a leadership role within the tech ecosystem or a similar industry.
• Proven leadership experience in managing operational teams in tech or innovation hubs.
• Extensive knowledge of the tech ecosystem, both in Nigeria and internationally.
• Strong background in partnerships, with a particular focus on the technology sector.
• Excellent organizational and people-management skills.
• Ability to lead cross-functional teams and deliver on ambitious timelines.

Qualifications:

• Academic: Bachelor’s degree in Business Administration, Management, Information Technology, or a related field. An MBA or advanced degree in a relevant field is highly preferred.
• ​Professional: Certifications in Project Management (PMP , PRINCE2), ITIL, or Business Process Improvement are highly desirable. Proven track record of success in leadership roles within the tech ecosystem is essential.