Customer Experience Associate (Front Desk, Floor Member, Museum Attendant) at T.O.N Corporate Services

Key Responsibilities:

• Welcome and assist visitors, ensuring they have a smooth and enjoyable experience.
• Provide guided tours, explaining exhibits and offerings in an engaging manner.
• Answer customer inquiries, offering professional and knowledgeable responses.
• Maintain an interactive and dynamic atmosphere by engaging visitors and creating memorable experiences.
• Support event setups, workshops, and other interactive sessions as required.
• Monitor visitor flow and assist in high-traffic areas to ensure operational efficiency.

Requirements

• Previous customer-facing experience (hospitality, retail, museum, exhibitions, tourism, or front desk roles).
• Excellent interpersonal and communication skills.
• Strong customer service orientation with the ability to engage with diverse visitors.
• Passion for technology, business, or innovation, with the ability to explain experiences in a simple, engaging manner.
• Professional, well-presented, and able to work flexible hours, including weekends and special events.

Preferred Qualifications:

• Background in customer service, hospitality, tourism, or public relations is highly desirable.
• Fluency in English (additional Nigerian languages is a plus)