Job Openings at Sunrose Consulting Limited

Brilliantly positioned in an exclusive area of Lagos, our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit an IT Officer.

Reporting to the Operations Manager, you will be responsible and accountable for the smooth running of the hotel’s computer systems within the limits of requirements, specifications, costs and timelines. You will perform system administrative duties associated with corporate software and hardware, including configuration and maintenance of servers and databases. You will manage the company’s website.

Key Responsibilities

• Managing IT Systems: Oversee the hotel\'s computer systems, networks, and software applications to ensure they are running smoothly and efficiently. 
• Data Security: Ensure that all systems are secure and protected against potential threats. 
• Technical Support: Provide technical support to hotel staff, troubleshooting hardware, software, and network-related issues. 
• Network Management: Manage and maintain the hotel\'s network infrastructure, including routers, switches, firewalls, and VPNs. 
• Project Management: Plan, coordinate, and execute IT projects such as system upgrades, network expansions, or software implementations. 
• Customer Service: Respond courteously and efficiently to queries and problems from guests and system users. 
• Collaboration: Work closely with other hotel staff and departments to ensure seamless integration and operation of IT systems. 

Qualifications and Skills

• Bachelor\'s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritise tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• IT support
• Hardware and software troubleshooting
• Network administration
• Security management
• IT policies and procedures
• Project management
• Technical documentation

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Brilliantly positioned in an exclusive area of Lagos, our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit an HR Officer.

Reporting to the Operations Manager, you will manage and support all aspects of human resources, including recruitment, employee relations, training, payroll, and compliance, ensuring a productive and harmonious workplace.

Key Responsibilities

• Recruitment and Hiring: Posting job vacancies, screening candidates, conducting interviews, and onboarding new employees to ensure the organisation attracts and retains talent. 
• Employee Relations: Acting as a bridge between management and staff, addressing employee concerns, resolving conflicts, and promoting a positive work environment. 
• Training and Development: Organizing orientation programs for new hires, facilitating ongoing staff training, and implementing professional development initiatives. 
• Payroll and Benefits Administration: Ensuring accurate payroll processing, managing employee benefits, and maintaining compliance with labour laws. 
• Policy Implementation and Compliance: Enforcing HR policies, monitoring adherence to employment legislation, and advising managers on organisational procedures. 
• Record-Keeping and Reporting: Maintaining accurate employee records, preparing reports, and supporting HR audits. 

Qualifications and Skills

• Education: A Bachelor’s degree. 
• Skills: Strong communication, organisational, and time-management skills; ability to multi-task; knowledge of employment law; conflict resolution and decision-making capabilities. 
• Experience: Minimum of three years’ relevant HR experience. Familiarity with HR software, payroll systems, and recruitment processes is required. 

go to method of application »

Brilliantly positioned in an exclusive area of Lagos, our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit an Head of Kitchen.

Reporting to the Operations Manager, you will be responsible for overseeing kitchen operations, creating menus, and ensuring high-quality food preparation in the hotel.

Key Responsibilities

• Menu Development: Create and design innovative menus that cater to the tastes and preferences of hotel guests, ensuring a variety of culinary options. 
• Food Preparation: Oversee the preparation and cooking of food, ensuring that all dishes meet high-quality standards and are presented attractively. 
• Staff Management: Hire, train, and supervise kitchen staff, including sous chefs and line cooks, to maintain a well-functioning kitchen team. 
• Inventory Management: Manage kitchen inventory, ensuring that all necessary ingredients and supplies are stocked and fresh, while also controlling food costs and waste. 
• Quality Control: Monitor food quality and safety standards, ensuring compliance with health regulations and maintaining cleanliness in the kitchen. 
• Guest Interaction: Occasionally interact with guests to receive feedback and customize menus to accommodate dietary restrictions or preferences. 
• Collaboration: Work closely with other hotel departments, such as event planning, to cater to special events and functions held at the hotel. 

Skills and Qualifications

• Culinary Expertise: Strong knowledge of various cooking techniques and international cuisines, with the ability to create diverse and appealing dishes. 
• Leadership Skills: Excellent leadership and team management abilities to motivate and inspire kitchen staff.
• Creativity: A passion for food and creativity in menu design and recipe development. 
• Time Management: Ability to work under pressure and manage time effectively during peak service periods. 
• Education: Formal culinary training or degree, along with relevant certifications, is preferred. 

go to method of application »

Brilliantly positioned in an exclusive area of Lagos, our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit an Night Duty Manager.

Reporting to the Operations Manager, you will oversee hotel operations during the night shift, ensuring guest satisfaction, safety, and smooth functioning of all departments.

Key Responsibilities

• Supervise Night Operations: Manage and monitor all hotel activities during the night shift, ensuring compliance with hotel policies and procedures. 
• Guest Relations: Act as the primary point of contact for guests, addressing their needs, handling complaints, and ensuring a high level of customer service. 
• Safety and Security: Ensure the safety and security of guests, staff, and hotel property, including monitoring surveillance systems and conducting regular patrols. 
• Night Audit: Oversee the night audit process, balancing financial transactions, generating reports, and ensuring accurate record-keeping. 
• Staff Management: Provide leadership and support to night staff, conducting briefings, training, and performance evaluations. 
• Coordination with Departments: Collaborate with other departments, such as housekeeping and maintenance, to ensure that all guest requests and operational needs are met. 
• Emergency Response: Handle emergencies and unexpected situations, making quick decisions to resolve issues effectively. 

Required Skills and Qualifications

• Education: A Bachelor’s degree or HND. 
• Experience: Minimum of three years’ experience in hotel operations or customer service is essential, with a preference for candidates who have worked in supervisory roles. 
• Communication Skills: Excellent verbal and written communication skills are necessary for interacting with guests and staff. 
• Problem-Solving Abilities: Strong problem-solving skills to address guest complaints and operational challenges effectively. 
• Attention to Detail: Ability to manage multiple tasks and maintain a high level of attention to detail in a fast-paced environment.

go to method of application »

Brilliantly positioned in an exclusive area of Lagos, our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities. To consistently maintain top-class service delivery, the hotel is now seeking to recruit an Operations Manager.

Reporting to the General Manager, you will oversee the daily operations of the hotel, ensuring guest satisfaction, staff management, and profitability.

Key Responsibilities

• Operational Oversight: Ensure smooth running of the hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
• Staff Management: Recruit, train, and supervise hotel staff, ensuring adherence to service standards and policies. Conduct performance evaluations and develop training programs for new hires. 
• Guest Services: Address guest inquiries and complaints, ensuring a high level of customer satisfaction. Implement strategies to enhance the guest experience. 
• Financial Management: Develop and manage budgets, track expenses, and ensure profitability. Maintain accurate financial records and report to the General Manager. 
• Event Coordination: Plan and oversee events and conferences held at the hotel, ensuring all aspects run smoothly. 
• Quality Control: Monitor hotel standards and implement quality assurance measures to maintain high service levels. 
• Strategic Development: Collaborate with the General Manager to develop strategies for improving hotel operations and increasing revenue. 

Required Skills and Qualifications

• Education: A Bachelor’s degree or HND..
• Experience: Minimum of five years’ experience in hotel management or operations is essential, with a strong understanding of the hospitality industry.
• Leadership Skills: Strong leadership and interpersonal skills to manage staff and interact with guests effectively.
• Problem-Solving: Ability to address and resolve issues promptly and efficiently.
• Financial Acumen: Understanding of budgeting, financial reporting, and cost control measures.