Job Openings at Owens & Xley Consults

Location: Yaba, Lagos.

We are currently looking to hire experienced and skilled Chefs for our client, a fast growing, catering company located in Yaba, Lagos.

Responsibilities:

• Preparing high-quality dishes.
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Maintain a clean kitchen at all times
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Prepare and deliver a complete menu that delights our customers.
• Compliance with all health and safety regulations within the kitchen area.

Requirements:

• Degree in Culinary Arts (preferred)
• 1-3 years’ experience as a Chef
• Good Culinary skills
• Experience with advanced cooking techniques
• A flexible attitude
• Capable of following instructions without variation
• A desire to learn new flavors and techniques
• The capability to work safely, efficiently and neatly
• Teamwork and communication skills
• Attention to detail to ensure consistent, high standards
• Personable and approachable
• Able to work in a fast-paced environment
• Good initiative, time and stress management skills
• Excellent customer service skills

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Location: Ikoyi, Lagos.

Salary: N80, 000.

Work Days: Mondays to Saturdays.

In this role, the ideal candidate  will ensure that all products of the company consistently meet quality and efficiency standards. To a large extent customer satisfaction and the reputation of the company is dependent on this role.

Responsibilities:

• Develop and communicate, implement, and manage the company’s quality management system and policies.
• Develop and implement a process quality measurement and recording quality.
• Monitor the quality of the product through the various stages of production.
• Devise ways to improve the manufacturing process to ensure higher-quality goods
• Keep accurate documentation and prepare quality assurance reports
• Set requirements for all materials from suppliers and monitor their compliance
• Audit all inward fabric and trims and ensure that only top quality materials are accepted.
• Prepare audit report of the fabric and trims quality.
• Ensure that no faulty fabric is sent for cutting. If minor faults are present in the fabric, defects should be marked on the fabric and same thing must be communicated to the cutting department.
• Ensure that all samples in the sampling stage meet the quality aspects of samples

Requirements:

• BSc/HND in a science or science -based program 1-3 years’ experience in direct sales
• Lean/six sigma and ISO desirable
• Minimum of 5 years relevant experience
• Previous experience in production or manufacturing compulsory
• Knowledge of process improvement practices, tools & techniques
• Strong knowledge of mathematics, data analysis, and statistical methods
• Good technical and IT skills
• Strong observational and listening skills
• Excellent communication skills (oral and written)
• Strong analytical and pragmatic problem-solving skills
• Organization and attention to detail.
• Excellent leadership and time management skills
• Must demonstrate a high level of creativity in solving complex problems.
• Must demonstrate the confidence and ability to influence others to change in an assertive and professional way.
• Must be willing to work long hours and be very responsive when situations require this.
• Must have the ability to manage multiple tasks efficiently without errors.
• Strong interpersonal skills

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Responsibilities

• Develop a robust social media strategy.
• Implement and manage marketing strategies in line with company goals and objectives.
• Ensure brand consistency across all channels in tone, voice, and terminology.
• Manage social media marketing campaigns
• Post platform-specific content for general, informative, and marketing purposes
• Review posts, monitor SEO and user engagement; suggest content optimization techniques, conduct research on the best ways to increase traffic, and analyze key metrics to determine which initiatives work best
• Create, maintain & grow new and existing relevant social networks to increase clientele base.
• Provide feedback from social media trends & research and advise the business on how to scale.
• Manage social media budget for paid advertising, social media management tools, designs, etc.
• Stay up to date with the latest social media best practices, apps development, current technologies, and trends and adjust strategy as social media evolves.
• Monitor, listen and respond to users while developing leads and collaborate with the sales team to create an exceptional customer experience.
• Compile end-of-month (EOM) reports showing results of social media interactions.
• Perform other tasks as assigned.

Requirements:

• BSc/HND in any discipline.
• Certification in Google Analytics & Google AdWords will be an added advantage.
• 2-3 years relevant experience in a retail/commercial environment.
• Experience in a Fashion industry is an added advantage.
• Must place a high premium on excellence as a standard.
• Must be business savvy & a strategic thinker.
• Ability to balance competing demands and respond well to change priorities.
• A desire to gain commercial exposure within a high-profile international fashion business

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Responsibilities:

•  Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services.
•   Incorporate with the company’s CIO to see to it that the interface to data is easy to understand and use by customers.
•  Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer.
•  Resolve complaints through phone, email, or social media.
•  Collaborate with the customer service manager to ensure that proper customer service is being delivered.
• Requirements:
•  Excellent communication skills – both oral and written, as well as a pleasant voice for effective communication.
• Good management skills, and the ability to pay attention to details.
• Good organizational, interpersonal, and problem-solving skills.
• Bachelors degree in any arts or social science related discipline.
•  Minimum of one (1) year experience in customer service.
•  Experience in a virtual customer support role is preferred.
•  Proven record of the use of canva, reels, Photoshop, Lightroom, or a similar application.
•   Strong verbal and written communication skills.
•   Must possess administrative skills, and the ability to work as part of a team.