Job Openings at MainOne Cable Nigeria

Responsibilities

• The Head, Support Services will be responsible for organizing and managing MainOne's administrative services across locations, to ensure seamless operations in our different offices. 
• In addition, he/she shall be the custodian of MainOne’s administrative policies and will drive implementation and compliance, as required.

Specific responsibilities include:  
General Office Administration:

• Establish policies, procedures to ensure the smooth running of office operations as well as the supply and effective distribution of office equipment and consumables across the Company
• Manage and oversee administrative, clerical and secretarial services to support operations across the Company
• Provide comprehensive office and facilities support to the Company, in line with business needs.
• Ensure the purchase and maintenance of office furniture, equipment, and supplies in line with the Company’s quality and cost objectives
• Oversee the care for the day-to-day appearance of offices, such that a high standard is maintained continuously
• Direct and plan essential central services, including fleet management, ensuring availability and effective service delivery

Travel, Events and Logistics Management:

• Oversee travel management activities including visa application and processing, hotel management, ticketing, travel insurance etc.
• Organise and facilitate internal meetings, conferences and events.
• Oversee logistics arrangements for asset relocation/material movement and transportation for the Company.

Procurement Management:

• Perform all tasks relating to the sourcing, management of the procurement process, including identification, evaluation and selection of vendors/suppliers of goods/consumables for the Group
• Oversee procurement activities for all non-technical products and services, as well as ensure compliance with the Company’s procurement process
• Ensure the development and maintenance of a vendor and supplier database for the various products and services procured by the company – Supplier analysis & negotiations, supplier performance management
• Ensure the development of an inventory management system for all products utilised by the company and the definition of reorder levels for all identified items
• Ensure proper analysis is done for required goods or services to achieve maximum value for money
• Manage vendor relationships ensuring that they are competitive and serve the needs of the company

Facility Management:

• Oversee the strategic planning and day-to-day operations, particularly in relation to the Group’s office buildings and premises.
• Building and grounds maintenance
• Cleaning
• Catering and vending
• Security
• Utilities infrastructure
• Space management
• Champion the implementation of a first-class maintenance, and management culture for the Company’s assets and facilities
• Ensure that the Group’s facility management practices conform to Health, Safety and Environment policies, procedures and standards
• Conduct periodic inspections to examine the conditions of the Group’s facilities and ensure that maintenance contractors adhere to agreed Service Level Agreements (SLAs)
• Coordinate and oversee contractors, suppliers and outsourced vendors
• Plan for future developments and office space needs in line with strategic business objectives
• Manage and lead change to ensure minimum disruption to business activities

Qualifications, Skills & Competencies

• First Degree in any discipline or a related discipline
• 10 years of relevant experience with at least three years in supervisory role
• Analytical and problem solving skills
• Strong verbal and written communication skills
• Self-management skills
• Organisational & Time Management skills - Highly organized and able to multi-task and effectively prioritize
• Customer Service focus
• Detail oriented
• Works effectively, independently and to deadlines
• Team player with a flexible, ‘can-do’ outlook
• Knowledge of best practices and evolving trends
• Demands of the Job
• Ability and willingness to work long hours and meet tight deadlines
• Ability to work with minimal supervision
• Constant awareness of sensitivity and confidentiality involved in function
• Good research skills.

go to method of application »

Responsibilities

• The Regional Sales Manager, Abuja would be required to manage and grow existing portfolio accounts within the region. In addition, the ideal candidate will support all sales units requiring physical meetings within and outside Abuja, identify opportunities for growth and increase revenue for Main One as well as improve the customer experience.
• He/She will manage existing relationships with identified customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed. 

Other responsibilities include:

• Managing business relationships at a senior level with customers, identifying opportunities for growth and increased revenue for Main One as well as improving the customer experience.
• Managing existing relationships with customers, understanding their business models and markets to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed. 
• Engaging and interacting with decision makers at a senior level to identify new and emerging business opportunities for Main One.
• Building and maintaining productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Main One to gain a larger share of the customers’ wallets.
• Planning and managing overall business relationships between customers and Main One, being the primary contact person for accounts
• Working with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to maintain customer satisfaction. 
• Uncover new revenue opportunities and entry strategies to penetrate assigned accounts.
• Serve as the primary contact person for technical and business issues for assigned accounts
• Build and create productive customer relationships by partnering with them and understanding their needs
• Develop and make sales presentations on products and services to decision making audiences
• Maintain a good level of understanding and knowledge of Main One’s products and services, ensuring that customer enquiries and needs can be captured and dealt with accurately
• Follow up with the Technical and other relevant teams within Main One and at the customer's site to ensure customer solutions are captured accurately requirements are met on a timely basis.
• Speak positively and enthusiastically about the company and its products and services to ensure that a professional brand image is provided at all times to customers and in the marketplace.
• Achieve high level strategic regulatory and stakeholder engagement with key regulatory and stakeholder personnel by undertaking the following tasks:
• Building strong relationships with key regulators and stakeholders through personal engagement, industry and MainOne-driven events, and other media to advance the long-term interests of MainOne.
• Identifying key stakeholder driven opportunities and milestones and leveraging on them for business advantage.
• Building strategic, mutually reinforcing networks and relationships with key stakeholders to gain intel, insider knowledge, stay abreast of issues, and opportunities to advance the interests of MainOne.
• Gain keen understanding of the regulatory environment; primarily the laws or rules that impact or enhance business and advise management of impending opportunities and threat

Qualifications, Skills & Competencies

• Bachelor's Degree in any discipline preferably Business Management with specialisation in Sales and Marketing.
• At least 12 years’ relevant sales experience preferably within the Telecommunication industry.
• Deep knowledge of Public Sector accounts
• Excellent networking skills
• Extensive knowledge of the sectors sales principles and practices
• Understanding of local markets, customers and competition in order to target needs and drive sales
• Ability to grow the business, with proven success of client return on investment
• Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships
• Strategic self-starter with entrepreneurial drive and an ability to organize, prioritize, and clarify deliverables
• Ability to make business and people decisions, while creating positive energy in the face of challenges
• Strong problem solving skills and the ability to balance it with moving with speed to achieve results
• Excellent Relationship Management
• Technical and Professional proficiency
• Excellent verbal and written communication skills
• Highly energetic self-starter and able to work independently
• Strong experience in business to business sales
• Goal-oriented and business negotiating skills
• Strong customer service and relationship management
• Good research & report writing skills
• Good organizational, analytical and creative thinking skills
• Good presentation skills
• Strategic selling
• Solution selling
• Commercial acumen.

Demands of the Job:

• Managing Public, Private and Educational Sectors
• Retention of existing large portfolio accounts and growth.