Job Openings at Electra Global Logistics Limited

Requirements

• 2–4 years’ experience in PR, corporate communications, or media relations.
• Strong writing, editing, and storytelling abilities.
• Experience managing media engagements and public communications.
• Ability to handle reputation management and crisis communication.
• Strong networking and relationship-building skills.
• Professional demeanor and strong communication presence.

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Role Overview

• We are looking for a candidate who possess the skills to support brand growth by developing and executing marketing initiatives that drive visibility and engagement. It is ideal for a creative professional who can translate business objectives into impactful campaigns.This role is ideal for someone who can plan and execute marketing campaigns, analyze performance, and promote the company’s services effectively. You will be a key point of coordination, ensuring consistent brand visibility and engagement.

Key Responsibilities

• Plan and execute marketing campaigns to promote logistics services.
• Develop content for digital platforms, social media, and marketing materials.
• Conduct market research to identify trends and customer needs.
• Support brand positioning and visibility across all channels.
• Track and analyze campaign performance and ROI.
• Collaborate with sales to generate leads and support conversion efforts.
• Manage online presence, including website updates and digital platforms.
• Coordinate promotional events and partnerships.
• Ensure consistency in brand messaging and communication.

Requirements

• 2–4 years’ experience in marketing, preferably within a service-based industry.
• Experience in digital marketing, campaign execution, and content creation.
• Strong understanding of branding, positioning, and market trends.
• Proficiency in social media platforms and marketing tools.
• Ability to analyze campaign performance and generate insights.
• Creative thinking with strong execution skills.

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Role Overview

• Electra is looking for a friendly, result-driven, and organized Customer Service Representative to manage client interactions and ensure excellent service delivery. This role is ideal for someone who can respond to inquiries, provide timely updates, resolve issues, and maintain strong client relationships. You will be a key point of coordination, ensuring a seamless and positive customer experience.

Key Responsibilities

• Serve as the primary point of contact for client inquiries and support.
• Provide timely updates on shipment status, delivery schedules, and operations.
• Resolve customer complaints and escalate complex issues when necessary.
• Coordinate with operations and logistics teams to ensure service delivery.
• Maintain accurate records of customer interactions and transactions.
• Follow up with clients to ensure satisfaction and gather feedback.
• Support client onboarding and documentation processes.
• Monitor service quality and suggest improvements to enhance customer experience.

Requirements

• 1–3 years’ experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Ability to handle complaints and resolve issues professionally.
• Good multitasking and time management abilities.
• Familiarity with CRM systems or customer service tools.
• Customer-focused mindset with a problem-solving approach.

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Role Overview

• We seek a candidate with the ability to drive revenue generation by leading sales initiatives, manage client acquisition efforts, and practically lead the Sales/Customer service/Marketing and public relations team.
• This role is ideal for someone with leadership skills who can manage sales activities, build strong client relationships, develop strategies, and achieve business targets. You will be a key point of coordination, ensuring consistent sales performance and market expansion.

Key Responsibilities

• Develop and implement sales strategies to drive revenue growth.
• Identify and pursue new business opportunities across logistics services.
• Lead, mentor, and manage the team to achieve performance targets.
• Build and maintain strong relationships with key clients and partners.
• Oversee the preparation of proposals, quotations, and client presentations.
• Monitor sales performance metrics and provide regular reports.
• Collaborate with operations to ensure service delivery meets client expectations.
• Negotiate contracts and close high-value deals.
• Analyze market trends and competitor activities to inform strategy.

Requirements

• Minimum of 5 years’ experience across sales, marketing, PR, or customer service functions.
• Proven leadership experience managing teams and driving performance.
• Strong understanding of revenue generation and client relationship management.
• Experience developing and executing integrated commercial strategies.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to manage multiple functions and align teams toward business goals.

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Role Overview

• Electra is looking for a reliable and organized Account Officer to support daily accounting operations. This role is ideal for someone who can process transactions, maintain accurate records, assist with reconciliations, and ensure proper documentation. You will be a key point of coordination, supporting smooth and efficient financial processes.

Key Responsibilities

• Process invoices, receipts, and payment records accurately.
• Maintain organized and up-to-date financial documentation.
• Assist in reconciling accounts and resolving discrepancies.
• Record daily financial transactions into accounting systems.
• Support the preparation of financial reports and summaries.
• Track operational expenses and ensure proper documentation.
• Assist with vendor payments and follow up on outstanding invoices.
• Ensure data accuracy in all financial records and entries.

Requirements

• 1–3 years’ experience in an accounting support or clerical role.
• Basic understanding of bookkeeping and financial processes.
• Proficiency in Microsoft Excel and data entry tools.
• Strong attention to detail and accuracy in financial record keeping.
• Ability to organize and manage financial documentation efficiently.
• Willingness to learn and support the finance team.

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Role Overview

• We are seeking an experienced and reliable Transport Coordinator to oversee haulage and delivery operations. This role is ideal for someone who can plan routes, coordinate drivers, track shipments, and ensure timely and safe movement of goods. You will be a key point of coordination, ensuring transportation activities run efficiently and reliably.

Key Responsibilities

• Plan, schedule, and assign daily delivery routes for drivers and transport vendors.
• Coordinate the movement of goods from ports, warehouses, and client locations.
• Monitor vehicle usage, driver performance, and delivery timelines.
• Track shipments in transit and ensure adherence to delivery schedules.
• Communicate with drivers and resolve transportation-related issues in real time.
• Maintain transport logs, delivery records, and fleet documentation.
• Ensure proper allocation and utilization of transport resources.
• Address delays, breakdowns, or route challenges to minimize service disruption.
• Enforce safety standards and compliance in all transportation activities.

Requirements

• 2–3 years’ experience in transport coordination, dispatch, or fleet management.
• Strong knowledge of route planning, delivery scheduling, and transport logistics.
• Experience managing drivers and third-party transport vendors.
• Ability to monitor real-time transport activities and resolve issues promptly.
• Good understanding of transport safety standards and compliance.
• Strong organizational and coordination skills.

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Role Overview

• Electra is seeking an Operations Team Lead to oversee and coordinate daily logistics operations. This role is ideal for someone who can manage teams, optimize processes, ensure compliance, and keep operations running efficiently across freight, clearance, haulage, and warehousing. You will be a key point of coordination, driving performance, and ensuring service delivery meets company standards.

Key Responsibilities

• Oversee end-to-end logistics operations across air freight, sea freight, customs clearance, haulage, and warehousing.
• Supervise and coordinate operations staff, ensuring productivity and adherence to performance standards.
• Develop and implement operational strategies to improve efficiency, service delivery, and cost management.
• Monitor shipment life cycles and ensure timely execution from origin to final delivery.
• Establish and enforce operational policies, procedures, and service standards.
• Review operational reports and KPIs to identify gaps and drive continuous improvement.
• Resolve escalated operational issues and ensure minimal disruption to service.
• Collaborate with finance, sales, and customer service teams to align operations with business goals.
• Ensure compliance with regulatory requirements and industry standards.
• Train, mentor, and evaluate team members to build a high-performing operations unit.

Requirements

• Minimum of 5+ years’ experience in logistics/supply chain operations, with at least 2 years in a leadership role.
• Strong experience managing end-to-end logistics operations.
• Proven ability to lead teams, manage performance, and drive operational efficiency.
• Experience developing SOPs, KPIs, and process improvement initiatives.
• Strong decision-making and problem-solving skills in high-pressure environments.
• Proficiency in logistics systems, reporting tools, and operational dashboards.

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Role Overview

• This position supports the Director at a strategic and operational level, ensuring priorities are well-managed and business activities run efficiently. This Job role requires a candidate who can manage schedules, handle communication, prioritize confidentiality, and keep things running smoothly behind the scenes. You will be a key point of coordination, helping leadership stay focused and effective.

Key Responsibilities

• Strategic management of the Director’s calendar, meetings, and appointments.
• Project Management and timely tracking to ensure deadlines are met.
• Logistics & Travel Coordination.
• Expense Management & Reporting, including handling invoices and travel reimbursements.
• Prepare reports, presentations, and meeting materials.
• Liaise with internal teams and external partners.
• Handle emails, calls, and internal communication on behalf of the Director.
• Maintain confidential records and liaise with internal teams and clients.

Requirements

• Proven experience as an executive assistant or in a similar administrative role, with a background in technical support being highly desirable.
• Proficiency in technical skills, including knowledge of IT systems and software.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
• Strong communication skills, both written and verbal, with the ability to interact effectively with diverse teams and stakeholders.
• High level of confidentiality and discretion when dealing with sensitive information.
• Good written and verbal communication.
• Ability to exercise diplomacy, discretion, and maintain confidentiality.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
• Forward looking thinker who actively seeks opportunities and proposes solutions.

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Job Description

Project Coordination & Execution

• Manage and track ongoing work across teams, ensuring tasks are clearly defined, prioritized, and delivered on time.
• Run structured check-ins (daily/weekly) to monitor progress, identify risks, and keep work moving forward.
• Hold team members accountable for deadlines and deliverables without direct authority.
• Proactively identify blockers and drive resolution to maintain momentum.

Workflow & Process Management

• Support the design, documentation, and continuous improvement of workflows across the business.
• Identify inefficiencies or recurring issues and escalate or address them through structured solutions.
• Maintain clear and up-to-date SOPs to support consistency and onboarding.
• Help ensure work is organized in a way that supports visibility, tracking, and scalability.

Cross-Functional Alignment

• Coordinate across different teams to ensure priorities are aligned and dependencies are managed.
• Act as a central point of communication to keep stakeholders informed on progress and risks.
• Ensure clarity of requirements before work begins to reduce rework and delays.

Technology & Project Support

• Work closely with IT/technical teams to support system-related projects and improvements.
• Assist in gathering requirements, tracking development progress, and supporting user testing.
• Identify opportunities where automation or tools can improve efficiency.
• Ensure smooth rollout and adoption of new tools or process changes.

​​​​​​​Requirements

• 3+ years of experience in project coordination, project management, or similar execution-focused roles.
• Familiarity with Scrum, Agile, or structured project management methodologies.
• Strong organizational skills with the ability to manage multiple work-streams simultaneously.
• Proven ability to drive accountability and follow-through, even without direct authority.
• Experience documenting processes, workflows, or SOPs.
• Comfortable working with tools and collaborating with technical teams.
• Strong communication skills with the ability to keep teams aligned and informed.