Job Openings at Corporate World Wear

Job Summary

• The Front Desk/Admin Officer is responsible for overseeing the administrative operations of our organization, ensuring smooth day-to-day functions while supporting the management team to enhance overall efficiency. 

Job Responsibilities

• Greet and welcome visitors, answer phone calls and direct them to the appropriate personnel.
• Manage inquiries and provide accurate information about the organization.
• Overseeing the day-to-day operations of the office, including managing supplies, equipment, office budgets, expenses and facilities.
• Manage end to end recruitment processes, including job postings, screening, interviews and onboarding.
• Developing and implementing office policies and procedures and ensuring that the office runs efficiently and effectively.
• Managing communication within the office, as well as with external stakeholders.
• Ensuring that the office is in compliance with relevant laws and regulations, as well as internal policies and procedures.
• Handling of personnel matters within the office, including hiring, onboarding, performance management, and disciplinary action etc.
• Manage physical and digital personnel records of employees.
• Execute other administrative and human resource activities.
• Coordinate staff training.

Requirements

• Candidates should possess a B.Sc in Business Administration, Social Science or any related field of study and HR certification.
• Minimum of 2 years work experience as an Administrative/HR Officer.
• Excellent communication skill
• Must be willing to work with minimum supervision
• Must have excellent attention to details skill
• Must reside in Lagos 
• Must have completed NYSC
• Must not be more than 28 years.

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Key Responsibilities: 

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, create and process customer accounts and file documents.
• Follow communication procedures, guidelines and policies
• Document knowledge in the form of solution articles

Qualifications and Experience: 

• Must reside in Lagos
• Must be innovative and possess problem solving skills
• Ability to work in a fast paced environment
• Bachelor’s Degree in Social sciences, Business Administration, Marketing or a related field.
• Proficient in Microsoft Office suite of software programs.