Job Openings at Branch International

Job Overview

• This role will be tasked with ensuring  Internal Audit, Risk Management, Assurance,  and standardization of the functions of the Company; as well as developing processes to ensure adherence to policy, prudent reporting requirements, cost management and internal controls. 

Responsibilities

• Develop departmental policies, procedures, and systems where necessary.
• Develop internal control and audit procedures while ensuring compliance with established internal control procedures. 
• Carry out audits, reviews, and investigations of processes and activities toward risk identification and management.
• Collaborate with functional teams and departments across the company in order to ensure adherence to company policies, processes, statutory compliance and reporting requirements.
• Track resolution of all audits, control recommendations and ensure compliance within agreed timelines.
• Monitor and manage the resolution of all open issues in the Internal Audit Report, External Auditor’s Management Letters, and Regulatory Examiners Report.
• Carry out regular inspections of all processes, policies, and procedures with a view to ensuring compliance with statutory requirements and best practices as may be prescribed from time to time.
• Carry out routine inspection of company records and transactions and develop review methodology for compliance and assurance purposes.
• Carry out staff training geared towards team sensitization and improving company-wide compliance.
• Prepare and present annual plans and reports to Management and the Board of Directors.
• Provide Management with the support required for audit assurance. 

Qualifications

• Minimum of 3 years experience in an audit position within a regulated Financial Institution;
• Minimum of Bachelor's degree in Business, Accounting or Finance;
• CISA or CFSA certification would be an added advantage;
• Knowledge of risk, compliance, and audit standards applicable to regulated financial institutions.
• Working knowledge of regulations and standards applicable to regulated financial institutions in Nigeria.
• Experience  with accounting, operating, and financial services software;
• You are highly entrepreneurial. You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
• You are a great collaborator. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions.

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As a software engineering intern, you will work closely with experienced engineers at Branch and make significant contributions to our products and code base for 4-6 months. You will brainstorm, design, code, debug, and ship features serving our millions of customers while picking up skills necessary for your career.

Here are some things you'll do

• Contribute to building functionalities for existing and new product lines and platforms such as Credit, Wallet, Payments, KYC, Data Platforms, etc.
• Integrate with various third-party systems, including payment systems, identity providers, and messaging platforms.

Minimum Requirements

• Have some experience building Backend or Android applications that are more than just toy projects. Applications that have real users or an open source project would be a great plus.
• You have a solid foundation in computer science fundamentals, distributed systems, and data storage.
• Know your way through various flavors of Unix and commonly used command line utilities.

Preferred Requirements

• Proficiency in at least one mainstream language like Python, Ruby, Java, etc.
• You are highly entrepreneurial. You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
• You are a great collaborator and communicator. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions.
• You are excited by the prospect of working in a distributed team and company, working with teammates from all over the world, and learning. 

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Here are some things you'll do

• You will help build a culture of collaboration that embodies our values and helps us achieve our goals as a distributed team.
• Work with other stakeholders to recruit, grow, and empower a team of driven engineers who have high expectations around ownership, impact, and technical excellence
• Collaborating with your team, you will craft a thoughtful, long-term technical strategy that anticipates future needs while being pragmatic about what’s needed today.
• You will be a hands-on technical contributor and mentor for your team, one who is not afraid to roll up their sleeves and do actual technical work when appropriate.
• You will work with other engineering managers and functional leads to set direction and ambitious goals for your team, Engineering, and Branch as a whole.

Minimum Requirements

• 2+ years of engineering management experience, preferably in an established technology firm or a product-focused high-growth startup.
• Experience handling performance reviews, and must have handled at least 1 performance review cycle independently.

Preferred Requirements

• Significant experience (4+ years) as a software engineer, ideally across organizations, industries, and technology stacks.
• A record of mentorship and helping others in their career growth.
• Experience and excitement for recruiting, combined with a thoughtful approach to team growth.

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.Job Overview

• You will be responsible for providing an inspiring and delightful experience for our customers. This role is based in Lagos and will report to the Customer Solutions Manager.
• Ideal candidates should be extremely flexible with scheduling, working shifts, working weekends, and occasionally holidays, within a 5-day workweek.

Responsibilities

• Delivering efficient, friendly responses to customer inquiries and building our brand via our text-based chat platform
• Responding to customer inquiries via Social Media platforms like Facebook, Twitter, E-mail, Instagram & Google Play
• Escalating customer feedback and IT issues to help improve our product

Qualifications

• Minimum of a first degree
• Proficient typing speed (ideally above 45 wpm). This will be tested.
• Excellent communication skills, both oral and written
• 0-2 years of customer service experience in a startup is an added advantage
• Intermediate Microsoft Office and analytical skills
• You are highly entrepreneurial. You take the initiative to solve problems before they arise. You’ve started and/or contribute to projects you’re passionate about.
• You are a great collaborator. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions.

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Here are some things you'll do

• Build out backend functionality for existing and new product lines such as Credit, Wallet, Bill Pay, and others.
• Integrate with various third-party systems, including payment systems, identity providers, and messaging platforms.
• Scale our backend services and pipelines to ever-growing levels of traffic and complexity.
• Help build flexible and easy-to-use tools used by our operations teams to handle customer inquiries and other business processes.

Minimum Requirements

• You have strong experience (2+ years) of building backend software for web-based or mobile products.
• You are an excellent collaborator and communicator. You listen to others and seek to understand, but aren’t afraid to speak your mind and debate in a respectful manner when you disagree. 
• You are excited by the prospect of working in a distributed team and company, working with teammates from all over the world.

Preferred Requirements

• You have a solid foundation in computer science fundamentals, distributed systems, data storage, and agile development methodologies.
• You are pragmatic and combine a strong understanding of technology and product needs to arrive at the best solution for a given problem.
• You are highly entrepreneurial and thrive in taking ownership of your own impact. You proactively identify problems and propose solutions.