Job Openings at Bintoo Hotel Limited

Responsibilities

• Welcome and attend to customers professionally
• Take customer food and drink orders accurately
• Serve food and beverages promptly
• Ensure tables are clean and properly arranged
• Provide menu information and recommendations to guests
• Handle customer complaints politely and professionally
• Work closely with kitchen and bar staff
• Assist in maintaining cleanliness of the restaurant area
• Prepare bills and assist with payment processing when required
• Follow hotel service and hygiene standards

Requirements

• Minimum of SSCE qualification
• Good communication and customer service skills
• Smart appearance and positive attitude
• Ability to work under pressure
• Ability to stand for long hours
• Teamwork and multitasking ability
• Previous hospitality experience is an added advantage

go to method of application »

Responsibilities

• Clean and prepare guest rooms daily
• Change bed sheets, towels, and toiletries
• Sweep, mop, dust, and sanitize hotel areas
• Ensure rooms are properly arranged before guest arrival
• Report damaged items or maintenance issues
• Assist with laundry duties when required
• Maintain cleanliness of hallways, reception areas, and public spaces
• Properly handle cleaning materials and equipment
• Follow hotel hygiene and safety standards
• Respond politely to guest requests when necessary

Requirements

• Minimum of SSCE qualification
• Ability to work under pressure
• Good personal hygiene and neat appearance
• Ability to follow instructions properly
• Honest, hardworking, and punctual
• Previous housekeeping or cleaning experience is an advantage

go to method of application »

Responsibilities

• Welcome and attend to guests professionally
• Check guests in and out of the hotel
• Answer phone calls and respond to customer inquiries
• Handle room bookings and reservations
• Receive payments and issue receipts
• Keep records of guests and daily activities
• Maintain cleanliness and orderliness of the reception area
• Report customer complaints or issues to management
• Work with other departments to ensure smooth operations
• Promote hotel services to guests

Requirements

• Minimum of SSCE/OND qualification
• Good communication and interpersonal skills
• Ability to speak and understand English properly
• Basic computer knowledge is an advantage
• Smart appearance and good attitude
• Ability to work day or night shifts
• Previous experience in hospitality is an added advantage

go to method of application »

Responsibilities

• Drive company vehicles safely and responsibly
• Transport guests, staff, and materials when required
• Ensure vehicles are clean and properly maintained
• Carry out routine vehicle checks and report faults immediately
• Maintain accurate movement and fuel records
• Obey all traffic laws and safety regulations
• Assist with loading and unloading items when necessary
• Ensure timely arrival at assigned destinations
• Report accidents or incidents to management immediately
• Keep all vehicle documents up to date

Requirements

• Minimum of SSCE qualification
• Valid driver’s license
• Good knowledge of road networks and traffic regulations
• Ability to drive both manual and automatic vehicles is an advantage
• Good communication and interpersonal skills
• Honest, responsible, and punctual
• Previous driving experience is required

go to method of application »

Job Summary

• The Food & Beverage Supervisor is responsible for supervising the daily operations of the restaurant, bar, lounge, room service, and event catering sections of the hotel.
• The supervisor ensures excellent customer service, proper staff coordination, cleanliness, profitability, and smooth operation of all food and beverage activities.

Key Responsibilities

• Supervise daily activities of restaurant, bar, kitchen support, and service staff
• Ensure excellent customer service and guest satisfaction at all times
• Coordinate staff schedules, attendance, and shift duties
• Train and mentor waiters, bartenders, stewards, and other F&B staff
• Monitor food and beverage quality, presentation, and service standards
• Ensure cleanliness and hygiene standards are maintained according to company policy
• Handle guest complaints professionally and resolve issues quickly
• Monitor stock levels and assist in inventory management
• Reduce wastage, theft, and unnecessary expenses within the department
• Ensure proper cash handling and accurate sales reporting
• Work closely with the kitchen and management team to improve operations
• Assist in planning special events, promotions, and entertainment nights
• Ensure all health and safety regulations are followed
• Prepare daily and weekly operational reports for management

Requirements & Qualifications

• Minimum of OND/HND/Bachelor’s Degree in Hospitality Management or related field
• Minimum of 2–5 years experience in hospitality or restaurant supervision
• Strong leadership and communication skills
• Ability to work under pressure and manage a team effectively
• Good knowledge of food service operations and customer relations
• Basic knowledge of inventory and sales reporting
• Professional appearance and attitude
• Ability to work weekends, holidays, and night shifts when necessary

Skills Required

• Team leadership
• Customer service excellence
• Problem-solving ability
• Time management
• Sales and upselling skills
• Conflict resolution
• Attention to detail