Job Openings at Benin Electricity Distribution Plc. (BEDC)

ROLE OVERVIEW

• The job role of Head Financial Control, Reporting & Analysis is critical to ensure that the company's accounts are well prepared, analyzed and presented for accuracy, completeness and integrity.

JOB DESCRIPTION

• Supervises day-to-day accounting operations and book-keeping including Spend Management, Receivables, etc.
• Supervises the preparation Of management accounts.
• Ensures appropriate systems and internal controls are implemented and maintained.
• Ensures accurate recording and appropriate treatment of accounting data, including processing Of payables, credit adjustments on receivables, assets, inventory, etc
• Provides periodic and ad-hoc financial analysis for stakeholders.
• Maintain relationships with external auditors, regulatory authorities and other government agencies
• Oversees the coordination Of all Business Hub and HQ Accounts in line with company policy.
• Prepares periodic and ad-hoc reports to relevant stakeholders.
• Carry out other sundry assignments as directed by the Chief Financial Officer.

JOB REQUIREMENTS

Minimum Requirernents

• A Bachelor's Degree in Finance, Accounts or any related field.
• An MBA or relevant postgraduate degree is an added advantage.
• Membership of at least one of the following professional bodies is required: Institute of Chartered Accountants of Nigeria (ICAN), Association of Chartered Certified Accountants (ACCA).
• At least IO years' post-qualification experience in Finance and Accounts (particularly in financial control, reporting, management).
• Technical Competencies
• Strong understanding of the business of BEDC and related businesses in the electricity sector.
• Strong knowledge Of regulatory stipulations vis-å-vis financial statement.
• Strong financial analysis and reporting skills.
• Robust asset management skills.
• Revenue/Expenditure Management.
• Knowledge Of all relevant Financial Management processes.
• Strong financial and business acumen.
• Financial, Management and Cost Accounting.
• Accounting Policies & Standards.
• Business Performance Management
• Financial Management Process knowledge (Accounts Payable/ Receivable)
• Knowledge of relevant accounting software/ applications

Behavioral Competencies

• An analytical mind-set with excellent problem-solving skills.
• Excellent written and verbal communication skills.
• Able to work under pressure and meet deadlines.
• Excellent interpersonal skills.
• Able to manage sensitive and confidential information.
• Self-motivation and able to take responsibility.
• Able to manage and prioritise tasks and time efficiently.

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ROLE OVERVIEW

• The role of the Call Centre Agent is critical in improving customer satisfaction by providing timely support and ensuring quick resolution Of customer complaints.

JOB DESCRIPTION

• Manage inbound calls in a timely and professional manner
• Raise requisite complaint ticket appropriately and assign these complaints to the appropriate Departments
• Provide informed feedback to general enquiries and requests on products and services
• Professionally and courteously receive and log all interactions (verbal and written) on CRM ensuring that the complaints are as detailed as possible
• Responsible for receipts and documentation of all customer complaints.
• Promote Customer-centric image and build business relationships with Customers
• Proactively identifying trends and making recommendations to Head, Customer Care
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Customer Complaints Resolution
• Maintains compliance with all company policies and procedures
• Any other function that may be assigned

JOB REQUIREMENTS

• Bachelor's degree in Business Admin, Engineering or any other related courses.
• A minimum Of 1-3 years Of work experience in similar role.
• Good Knowledge and experience in the power sector will be added advantage.
• Proficiency in all Microsoft Office applications.
• Strong Emotional Intelligence
• Strong communication skills.
• Excellent problem-solving skills
• Excellent organizational and interpersonal skills
• Ability to work in a fast-paced environment

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ROLE OVERVIEW

• The role of the HSE Officer is critical in ensuring safe operations, regulatory compliance, environmental protection, and incident prevention across all the organization.

JOB DESCRIPTION

• Conduct HSE Training programs
• Ensure compliance obligations with HSE Regulations
• Compile and maintain Incident/Accident Register
• Investigate and present Reports Of all incidents/accidents as required
• Identify hazardous wastes/Substances and disposing them according to environmental guidelines
• Enforce compliance with the Company's PPE Policy
• Implement preventative measures to ensure unsafe processes do not reoccur
• Conduct Safety Meetings, Tool-box, and Pep-talks at regular intervals.
• Conduct emergency evacuation/response procedures.
• Conduct risk assessment
• Perform any other duty that may be assigned.

JOB REQUIREMENTS

• A BSc/BEng/BTech/HND in Engineering other related fields.
• Minimum Of 3 years' work experience in the role or similar roles
• Membership of ISPON is compulsory. Other Professional certifications are added advantage.
• Excellent organizational and leadership skills.
• Excellent interpersonal and communication skills
• Proficiency in all Microsoft Office applications.
• Advanced troubleshooting and multi-tasking skills